Contact No.: 996-***-**** E-Mail: email@example.com
Aiming for managerial assignments in General Administration & Facility Management.
High Managerial experience of 15 + yrs in General Administration & Facility Management.
Currently associated with Golden Star Facilities Services, Chennai as Asst Manager (Admin & Operations).
Proven track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing performance within tight time scales and budget.
Skilled in managing general administration functions like; facility, space / environment / employee health and safety, aesthetic management, transport management, cafeteria, procurement, Security & Fire-Fighting, logistics, etc.
Experience in managing housekeeping operations in the organization with new initiatives for restructuring of cleanliness and health facilities.
Proven record in managing sophisticated facilities, properties and assets keeping up with high standards of maintenance and quality.
Deft at handling general maintenance, contract execution, negotiation, vendor engagement and finalization of service level agreement.
Remarkable ability to resolve problems with standardized solutions.
Expertise in leading and monitoring the performance of the team members and handling their queries.
Excellent communication & interpersonal, analytical and problem solving skills.
Knowledge of Machines
F& B/ Housekeeping Operations
Customer /Guest Relationship
Golden Star Facilities Services, Chennai as Asst Manager (Admin & Operations)
Pan India Contract for IBM, FACTSET, WELLSFARGO, ABB
Key Result Areas
Deployed and managed around 600 staff at various corporates like IBM, WELLSFARGO, EMPHASIS, ABB, FACTSET, STERLING & WILSON, AMAZON WARE HOUSE (Chennai and Kerela regions ), BYJU’S.
Maintained services in Corporate Hospitals – MOTHERHOOD, SRMC, METLIFE.
Adept at managing administrative activities involving maintenance of procurement, housekeeping, safety, security.
Planning and preparing monthly reports pertaining to finance required for maintaining site and facilities.
Identifying vendors and negotiating with them for price, quality, delivery, etc. Ensuring maintenance of optimum inventory levels in the stores and maintained business relations with vendors for the procurement of necessary items.
Vendor management- Oversee acquisition, installation and commissioning of equipments that are required for the facility.
Monitor all Statutory Compliance areas.
Overall coordination with service providing vendors.
Train team members on all quality policies and procedures.
Asset Management of all Site operations assets .
Coordinating with various departments within the corporate office .
Active participation in the Leadership Team for implementation, client interaction etc.
Scheduling the periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors, and tracks.
MIS & REPORTS
Preparing weekly and monthly reports and sending it to the corporate office.
Supervising the maintenance of office records, stock registers etc.
Reconciliation with HR Database with our CAS Records using a Matching Software and maintaining the Related Document.
Shell Shared Services ISS Facility Services, Chennai as Executive (Admin & Facilities)
Jul’10 – Jan’11
Managing facilities staff to deliver expected service levels to the clients.
Evaluate vendor procurement and contracts administration and management.
Planning and execution for all clients conferences / meetings
Preparing capital project budgets and operating budget reports.
Finding an office building, guest houses and finalizing the rent, agreement and renewals.
Employee’s attendance, movements, travels expenses reimbursement, etc.
Cleanliness of the office premises as per the company standards and respective places.
Upkeep of administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees.
Acting as info-hub for providing administration related information and supervising administrative activities like general admin, verification of stationery stock, pest control, housekeeping, etc
Transweave Solutions (Sap Implementation Partners), Chennai as OPS (TL)
Apr’10 - Jul’10
SPI CINEMAS Pvt. Ltd., Chennai as Asst-Manager-( Operations Department)
Departments Managed: Housekeeping, Security, Maintenance and Ticketing.
Managing a team of 90 Associates & 7 Supervisors
Responsible for weekly and monthly Auditing of Housekeeping and Food &Beverage
Analyzing revenue reports & MIS report.
Responsible for monthly Vendor meeting and improvements
Conducting Spot Audits day to day operations of Quality & Facility Management.
Responsible for all Housekeeping, Food and Beverages, waste control and management.
Creating awareness of Health & Safety.
Conducting training program for housekeeping and F&B departments
Evaluated staff performance and interview potential new hires.
Motivated staff and developed incentives to boost productivity
Provide necessary and adequate equipment, implements and all consumables to ensure optimum service as per scope of work.
Managed all aspects of theatre operations to ensure customer satisfaction
Preparation and submission of various checklists / inspection reports and schedules in the approved formats.
Deployment of staffing as per requirement to ensure optimum service as per scope of work.
To ensure cleanliness and ambience of the designated areas are maintained.
Ensure that the staff deployed for the estate duties shall not be diverted.
Preparing Budget for the department
Taj Deccan Odyssey (IHL), Mumbai as Guest Service Officer (Team Leader) F&B Department
Managing the team of 20
Preparing the duty roaster for staff
Taking inventory on asset
Checking the side boards and utensils
Given training for the staff
Maintain all the maintenance issues
Indent the stocks and Receiving.
Preparing the Monthly Reports.
In Taj Airport Catering (OHL), Chennai as Guest Service Associate in F & B Department
Managing the team of 11
Preparing the duty roaster for staff
Constant monitoring of all areas for cleanliness
Training all new Joinees
Indent the stocks and Receiving
Maintain an adequate stock of cleaning materials.
Diploma in Hotel Management (International Institute of Catering Technology)
Date of Birth: 6th Nov’1974
Present Address: Address: No A3 Mogappair West, Perumal Kovil Street, Chennai – 600037
Language Known: English, Hindi, Telugu, Tamil, Kannada & Hotel French.