Leyla El-Naggar

**** ************ **, ******** ** 60026

503-***-**** adcw85@r.postjobfree.com

https://www.linkedin.com/in/leyla-elnaggar

Education

• University of Illinois at Chicago - Liautaud Graduate School of Business Chicago, IL MS Business Analytics 2019 - Anticipated 2021

• University of Missouri-Columbia Masters in Computer Science(Msc). Graduated June/2013

• Yarmouk University-Jordan Bachelor's Degree in Computer Science(Bsc). Graduated June/2007.

Certificates

Database Management University of Washington professional and continuing education. Graduated August/2016

Professional Work experience

- IBM Global Technology Services 1/2013-6/2013

Title: Technical Support Specialist.

Area of operation: Middleware department.

Location: Columbia/Missouri

Job description:

- Provided technical support and incident resolution on different platforms for IBM clients.

- Supported platforms included:

• WebSphere Application Servers.

• IBM HTTP Servers.

• Windows Server (IIS servers).

- Provided regular health checks to IIS servers.

- experience in root cause analysis.

- experience in change management.

- Participated in weekly meetings to maintain implementation of LEAN and Six Sigma methodologies to help identify wastes and assist in implementing various process improvements.

- Missouri Research and Education Network (MOREnet) Columbia-MO. Title: Student Technical assistant 2/2012-11/2012. Technical Skills

Data Analytics: Statistics, Python, R, Google Analytics, Excel, Tableau Databases Big Data: MS-SQL Server Hadoop, PySpark, MapReduce. Programming Languages: SQL, C++, HTML, CSS.

Statistical Techniques/Machine Learning: Hypothesis Testing, Decision Trees, Random Forests, Regression, Clustering, SVM, PCA, Classification, Model Selection & Regularization.

Business Analytics masters Courses:

Courses completed: Business Data Mining, Business Statistics, Advanced Database Management, Analytics for Big Data, Health Analytics, Corporate Finance, Investments.

Academic Projects:

Lending Club Loan Defaulter Prediction (Decision Trees, Random Forest, GBM), Sentimental text analysis (Yelp Reviews)

multiple health analytics projects (decision trees, random forest, regression

(multiple/linear/step-wise)

Main project (Unverified health claims detection related to Cannabis on Twitter)

Restaurant Recommender System (Python)

Excellent knowledge and training in Database modelling, design, development and management includes:

SQL(DDL/DML) Microsoft SQL server T-SQL MySQL Microsoft Visio Excellent knowledge in Agile software development lifecycle. Operating systems: Windows, Mac, LINUX and UNIX.

Excellent knowledge in data structure: Linked List, Hashing, Stack, Queue, Tree, Graph, Map.

Microsoft office (Word, Excel, PowerPoint).

IBM Lotus Notes, IBM Lotus Symphony.

Personal skills:

Excellent communication skills.

An Excellent team member.

Great in trouble shooting, problem solving, multi-tasking and learning new and enhancing technical skills.

Personal

Languages: English, Romanian, Arabic, french-elementary level.

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