Assistant Customer Service

EDUCATION

Los Angeles Senior High School, Los Angeles, CA

High School Diploma, June 2012

Los Angeles Valley College, Valley Village, CA

Current Student, September 2018 - Present

PROFESSIONAL EXPERIENCE

Veterinary Medical Center, Studio City, CA

Caretaker, Vet Assistant, November 2017 - January 2020

•In charge of general upkeep of patients. Walking, Feeding, Grooming.

•Work with veterinary technicians on patients that come for procedures.

•Inform clients of what we do when patients board at the clinic.

•Make sure we are stocked up on food and other items needed at the clinic.

•Maintain work environment clean.

•Keep track of daily tasks lists and make sure tasks are being finished.

ANDRE’S ITALIAN RESTAURANT, Los Angeles, CA

Food Handler, October 2016 - October 2017

•Make sure front area maintains stocked.

•Provide customers with information on the items we had on our menu.

•Help guests that cannot manage to carry their own trays and take it to their tables.

•Food Prep.

•Busboy.

•Dishwasher.

NEOVIA LOGISTICS, Ontario, CA

Warehouse Associate, June 2015 - December 2015

•Receive products and conduct a quality inspection of items.

•Follow guidelines to package products correctly.

•Keep work area safe, clean, and organized.

•Receive new products and inspect them prior to purchasing them.

•Quality check the packaging of other employees before releasing them to the dispatching section.

•Find any misplaced products in the warehouse and move them to the correct location.

•Operate heavy machinery while following safety guidelines.

•Make improvements on old packaging guidelines whenever possible.

PERFORMANCE BICYCLE, Pasadena, CA

Cashier, Sales Associate, Mechanic, May 2013 - March 2015

•Provide high-quality customer service to optimize customer purchasing experience and payment process.

•Maintain displays, products, and end caps as indicated by the managers.

•Educate customers on products available to meet and exceed customer service experience.

•Provide bike repair services: flat repairs, wheel truing, derailleur adjustments.

•Keep the store clean, stocked, and organized.

•Educate customers about the safe ways of riding and what other products they can purchase to have a safe and comfortable riding experience.

•Cashier.

•Take out inventory that is either damaged or expired.

•Show customers how to do repairs that are needed during a ride.

•Match customers to correct sized bikes, shoes, and helmets to prevent unnecessary injuries.

SIX FLAGS, Valencia, CA

Fright Fest Performer, September 2013 - October 2013, September 2014 - October 2014, September 2017 - October 2017

•Provide customers with a wonderfully terrifying time.

•Follow all rules to work in a safe environment.

•Work with coworkers as a team to create a better experience for everyone.

•Be in uncomfortable positions for sometimes long periods of time.

PRIVATE TUTOR, Los Angeles, CA

Tutor, September 2012 – June 2013

•Tutor high school students with supplemental lessons in geometry and algebra.

•Provide instruction on strategies for solving math equations.

ADDITIONAL SKILLS

•Trilingual: Spanish and French.

•Proven relationship-builder with exceptional interpersonal skills.

•Energetic performer with a passion for work and positive attitude.

REFERENCES

Available upon request

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