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Service Customer

Cochrane, AB, Canada
April 20, 2020

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John Huston

Cell: 403-***-****


What I Can Offer You

Professional in Attitude and Appearance Strongly Developed People Skills

Well Organized and Detail Oriented Quality Customer Service to Generate Repeat Business

Resume Highlights

Customer Service/Shipping Receiving/Forklift Driver

Experience in supporting customer satisfaction

Produce what the customer is looking for in a timely manner and maintain awareness of product availability

Effective troubleshooter; dealing with customer dissatisfaction to come up with a “winwin” solution

Comfortable dealing with unforeseen circumstances

Generate repeat business; developed customer loyalty

Detail oriented in taking information for orders, disbursing inventory for shipments, followup computer entry for tracking and recording stock levels, annual inventory count and record keeping

Dealing with customers over the phone professionally, answering questions about available products

Provide basic knowledge of warranties and guarantees

Develop and maintain a knowledge of 300+ products and the ability to discuss function, quality and cost of each

Forklift experience and licence – familiar with and able to efficiently load and offload trucks of various sizes

Extensive warehousing experience including shipping and receiving, order picking, stock room and stores controls


Canadian Red Cross First Aid AED/CPR Certification

Forklift Operators License: Counter Balance, Stand Up, Clamp

Work Experience

Calgary Flames Association (P/T) January 2018 – December 2019

oGrill Cook

oCustomer Service

Rona (P/T) August 2018 – December 2018

oCustomer Service

Tesco Corp. June 2017 – August 2017

oTerm Contract Position

oWarehouse Worker

oPicking and Packing Orders

oShipping and Receiving


oLoading and Unloading Trucks

Ronsco Inc. March 2013 – January 2016

oWarehouse Manager


oCustomer Service

oCarrier Coordination

oPicking and Packing Orders

oShipping and Receiving

oInventory Control


oData Entry for Accounting and Tracking Purposes

Cartwright Lighting April 2012 – January 2013

oPacking Customer Orders for Shipment

Ronsco Inc. September 2011 – March 2012

oWarehouse Worker

oShipping Receiving


oCustomer Service


Business Administration Degree with Sheridan College, Oakville, Ontario

Completed a 3 year Business Administration Degree with a major in Marketing. Courses included Market Analysis, Statistics, Business, Finance, Mathematics and Advertising

Professional References Available

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