Software Test Analyst, Data Analyst

TAMENDREE MUNSAMY

*** *********** *****, ********* ****, Phoenix, 4068 · +27-60-497-****

*********@*****.***

Some of my major strengths are my dedication, loyalty and willingness to work hard. I have a pleasant disposition; good interpersonal skills and adapt well to new environments and ideas easily. I am a responsible person and a quick learner. I am a people’s person and have always worked well in positions that require a lot of interaction with people. I am a motivated, confident and a responsible person with a drive to achieve. Innovation and professionalism are amongst the many personal attributes that I possess for a team player who is quality conscious and enthusiastic.

BIOGRAPHY

IDENTITY NUMBER: 760**********

DATE OF BIRTH: 10 JUNE 1976

LANGUAGE: ENGLISH

CRIMINAL RECORD: NONE

EXPERIENCE

SEPTEMBER 2016 – CURRENT

BUSINESS DEVELOPER, sitsl

-Information Technology and Services

FEBRUARY 2016 – AUGUST 2016

SOFTWARE SUPPORT CONSULTANT, cks services (Pty) LTD T/A Omni Accounts

-Software Installation (Remote Login & Installation)

-Configuration Challenges

-Assisting users with

o Installation of Software - Remote Login and Installation

o Configuration problems

o Advice or help with using the software

-Assisting users via email with issues as per phone

-Assisting users remotely via Team Viewer

-Reporting issues with the software

-Report writing (includes needs analysis, writing up specs, quoting, and setting up the report using our custom-made reporting software.)

EDUCATION

DECEMBER 1993

MATRIC, DALEVIEW SECONDARY SCHOOL

English, Afrikaans, mathematics, Physical Science, Biology, Music

DECEMBER 1996

NATIONAL DIPLOMA IN INFORMATION TECHNOLOGY, dCC

Information Systems, Networking, Computer Programming, Application Software

SKILLS

Expert Communication Skills

Computer Skills

Problem Solving Skills

Mobile Phones/Wearables/Contracts

Technology Skills

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