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Business ANalyst

Location:
Chennai, Tamil Nadu, India
Posted:
April 20, 2020

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Resume:

Gargi Shastri

Email: **************@*****.***

Mobile: +91-735*******

Professional Summary

Certified Scrum Master & Business Analyst with over 6 years of experience in Robotic Process Automation (RPA) & IT Automation with full project implementation, Documentation, Deployment.

Experience in Business analysis, Documentation and Quality assurance, and closely involved in solution of the project.

Project governance, including day-to-day management and resolution of issues and dependencies.

Effective Management of Stakeholders relationships at all levels of the business.

Full life cycle analysis and documentation, including Business requirements, PDD.

A customer oriented, multitasking professional with excellent analytical and logical skills and possessing a rich experience in requirement gathering.

Excellent verbal and written communication skills. Able to document and present the result of analysis clearly and concisely.

Multi-Cultured Team player and pro-active leader for initiatives.

Core Competencies

Business Analysis • Requirement Gathering

Agile Methodologies • Scrum • Kanban • SQL • Robotic Process Automation (Uipath, Automation Anywhere, Blue Prism) • Documentation (PDD, use case diagrams)

MS Office Suite: PowerPoint, Word, Excel

Certifications

· CSM® · ITIL V3 · UIpath Foundation developer · Certified RPA Business Analyst by UIPath

Education

Bachelor of computer science Engineering (2009-2013) from Mahakal Institute of Technology & Science with 68.8%

Professional Experience

Nggawe Nirman Technologies Jan 2020 – Present ROLE: Senior Business Analyst

Key responsibilities:

Operating as an advisor/ business consultant and recommending process automation improvements

Designing and participating in implementing software and robotic process automation

Bring a level of robotics knowledge to the client and play an important role in identifying and targeting new opportunities with both existing and new clients

Analyzing, documenting and reengineering business processes in scope for automation and robotics

Designing and Implementing solutions around RPA software like Blue Prism, Automation Anywhere and UI Path and to advise our clients on RPA tool selection

Support business development activities, responding to the proposals as an RPA subject matter expert, by coordinating with key stake holders in the company

Provided acceptance for test strategies, test plans and test cases surrounding requirement scope upon design from QA team

Managed and refined the Product Backlog in JIRA

Documentation of Enhancement Requests and refinement of the enhancement for the identified change in the applications via User Stories/Epics.

Effectively communicates, both verbally and in writing, with supervisors, colleagues, external stakeholders and people of all backgrounds

Guides team development efforts towards successful project delivery

Cognizant Technology Solutions Jan 2019 – Jan 2020

ROLE: Associate -Projects /Consultant

Key responsibilities:

Understanding and analyzing the business requirements

Acts as a resource and communicates effectively with internal stakeholders, technical leads, and management to regularly report on status, issues, and risks.

Studied the Application framework and created Business flow diagrams, Business Rules and Acceptance criteria to ensure high product quality

Determines RPA best practices and suggests improvements in current quality processes, standards and practices

Involved in Preparing Estimation/Effort for each process.

Perform Quality assurance tests for all developments by resolve any potential issues

Ensure timely and qualitative closure of all digitization projects by working closely with service delivery team

Documentation of enhancement requests and refinement of the enhancement for the identified change.

Preparation of business metrics and reports on various segments for client and leadership teams

CenturyLink India May 2018 – Dec 2018

ROLE: Automation Consultant

Key responsibilities:

Responsible for gatherings requirement and their analysis.

Checking feasibility of the existing process and suggest applicable improvements.

Prepared PDD and workflow documents.

Work closely with project owner in backlog management and continuous delivery of features.

Facilitated scrum ceremonies like sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

Worked with development team from project initiation to the delivery of final product.

Tracked and managed product backlog, burndown metrics, velocity, and task breakdown.

Documentation of enhancement requests for the recorded change

Studied the client business process and created business flow diagrams, business rules and Acceptance criteria to ensure high product quality

Facilitated the team for better creativity and tried to improve the efficiency of the development team

IBM India Jul 2016 – Apr 2018

ROLE: Technology Specialist

Key responsibilities:

Understanding and analyzing the business requirement

Refined requirements to agile teams and ensured the seamless flow towards product and sprint backlogs

Converting the identified requirement into technical and functional specifications

Configure servers for end-to-end connection. Integration testing between IPcenter and ITSM tools

Work closely with project owner in backlog management and continuous delivery of features.

Facilitated scrum ceremonies like sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

Appreciated and highly valued by client partners for outstanding interpersonal skills showcased in working with globally diversified team.

Cognizant Technology Solutions Jun 2014 – Jul 2016

ROLE: Programmer Analyst

Key responsibilities:

Coordinating with operations team for requirement gathering for automation use cases

Prepare design document and create workflows

Demonstrated outcome of adopting automations for monotonous job to stakeholders

Development of automation workflow using Ipsoft Ipcenter, Uipath and PowerShell scripting.

Working with stake holders through the UAT and POC throughout the sprint cycle

Statement of Purpose

I hereby declare that all the above given details are true to the best of my knowledge and belief.

Gargi Shastri



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