LOH HENG HONG WILLIAM

adcvm2@r.postjobfree.com

HP: 93658638

Singaporean

EXECUTIVE SUMMARY

Manage a Retail Banking Branch with focus of serving the local community in cross selling of the Bank’s products and services

Marketing and tailored loan products to meet Small Medium Enterprise financing needs

Loan Administration & Conveyancing of Property

Recovery of loan/litigation

CORE COMPETENCE

Customer Centric/Handling skills

Negotiation skills

Financial Analysis of Balance Sheet

Resourceful and problem-solving skills

Team Management

Project Management – Carpentry

PROFESSIONAL EXPERIENCE

WORK EXPERIENCE

Rich Echo (S) Pte Ltd – General Manager – (2009 – 2018)

Tendering of New Projects & Contracts Management

Secure new overseas supplier for materials supply & fabrication

Purchasing and cost control

Project Management from start to finish

DBS Bank – District Manager (2005 to 2009)

Provide loan marketing activities to several branches

Manage and marketing of Bank’s loan products and services to Small Medium

Enterprise as well as Government loan Scheme

Manage Customer’s expectation

OCBC Bank – Branch Manager (2002 to 2005)

Retail Branch Management

Selling of Financial products to Consumer

Accountability for Branch’s profitability

Provision of excellent customer’s service to meet service standard of the Bank

Manage a team of Personal Financial Consultation – Coaching and Cross – selling of bank’s products and services

KEPPEL Bank/KeppelTatLee Bank – Branch Manager (1994 t0 2002)

Retail Branch Management

Marketing of loan products to Small Medium Enterprise

Marketing of Bank’s deposit products

Loan disbursement and account management

Accountability of Branch’s profitability

STANDARD CHARTERED FINANCE – Senior Account Relationship Manager (1988 to 1994)

Full Spectrum of Finance Company Operation

Marketing of Hire Purchase Loan and other loan related products

UOB/HL Bank – (1976 to 1994)

Credit Administration

Loan Documentation/Loan Recovery

Retail banking Operation

Credit Analysis of Balance Sheet

EDUCATION BACKGROUND

1) CIB Part 1 (1978)

Field of study: Banking

Institution: Chartered Institute of Banking (UK)

2) CIB Part 2 (Partial 1979)

Field of study: Banking

Institution: Chartered Institute of Banking (UK)

3) Diploma in Business Administration (UK) 1992

Field of study: General Administration

Institution: Association of Business Executive (UK)

4) Advanced Diploma in Business Administration (UK) 1993

Field of Study: General Administration

Institution: Association of Business Executive (UK)

OTHER CERTIFICATES

1) Putting People First – Std Chartered Bank in collaboration with Scandinavia Service School (1993)

2) Corporate Credit Workshop – Std Chartered Bank in collaboration with Manchester Business School (1994)

3) Certificate in Life Insurance (1994)

4) Financial Needs Analysis (2001)

5) Certificate in Life Insurance (Investment-Linked Insurance Policy) (2002)

6) Certificate in Health Insurance (2002)

KEY ACHIEVEMENTS

2011 – Completed a S$20 million furnishing contract for “One Rochester” Service Apartment/Hotel at Buona Vista, Singapore

2015 to 2018 – Completed more than 10,000 units of Carpentry works for Private

Condominiums

2002 to 2005 (OCBC Bank)

a) consistently ranked top 10 in terms of customers service

b) Achieved Top sales ranking for Unit Trust Products

c) Top feedback/service improvement ideas

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