Manager Management
Resume:
Vinoth Kumar
Senior Product Consultant
************@*****.***
Chennai, India
Seeking a position where my extensive experience will be further developed and utilized. WORK EXPERIENCE
12/2016 – 01/2019
Senior Product Consultant
Bits&Byte Technology Solutions
BENGALURU
Second-level application software support for multiple products. Maintained user accounts, profiles, security rights, disk space and process monitoring. Managing and monitoring daily and weekly Backup using Veritas
Backup Exec.
02/2015 – 12/2016
Product Support Engineer
Concentrix Technologies Pvt Ltd
CHENNAI
Supported in managing Security of the environment
using Symantec Endpoint, Customize the Symantec
manager as per the user requirement. Removed
malware, ransomware and other threats. Managing
clients to receive the virus definitions. Configure various policies to manage the clients. Upgrade the security products.
04/2009 – 12/2014
Customer Manager
Millennium Software Productions Pvt Ltd
CHENNAI
Product Management, Account Management, Project
Management, Client Management &Technical Team
Management
11/2006 – 03/2009
Sr-Executive Operations (Incident
management)
Sutherland Global Services
Chennai
o Incident Management, MIS, Queue Management, Real Time Resource Management, SLA, AHT, Abandoned calls, break Adherence & Management.Performance
Management, Metric Management.
SKILLS
AWS cloud compute - EC2,ELB,Security
Groups,Autoscaling
Security & Identity - IAM,Certificate Manager
Storage - S3,EFS,EBS & Glacier
Cloud Networking - VPC,Route53 & CloudFront
Database - RDS
Management - Cloud watch,Cloud trail, SES
Junior Linux system administrator
Windows Systems Administrator
Windows Server Administrator Symantec Endpoint
Veritas Backup Exec
EDUCATION
07/2006
BCA in Computer Science
Chennai
APPLICATIONS
Symantec Endpoint protection
Vertias BackupExec
Salesforce
OPERATING SYSTEM
Linux - Associate Level
Ubuntu - Associate Level
Windows server - Sr. Associate Level
INTERESTS
Billiards Carrom
Achievements/Tasks
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