Shift Supervisor
Resume:
Brianna Schmidt
adcvbf@r.postjobfree.com
Reno, Nevada 89502
Education
Arizona State University Online
Bachelor of Science in Family and Human Development August 2019 - May 2021 University of Nevada, Reno Reno, NV
Computer Science and Engineering August 2018 - May 2019 Truckee Meadows Community College Reno, NV
Associate of Science - Transfer Degree GPA: 4.0 August 2016 - May 2018 Work Experience
Starbucks Reno, NV
Shift Supervisor March 2019 - present
● Exercise excellent customer service by creating best moments for patrons in every circumstance
● Delegate cleaning tasks to baristas on a schedule to ensure health and safety codes are followed
● Greet all customers to provide a positive experience from their first moment in-store
● Ensure accurate cash handling through proper POS procedures
● Advise baristas on standard procedures and appropriate customer interactions through coaching
● Operate store phone to communicate pertinent information with customers and call in repairs for the store
Hughes Private Capital LLC Reno, NV
Web Development Intern Jan 2019
● Synthesized programming solutions to create a 1031 financial calculator using HTML, CSS, JavaScript, and PHP in accordance with mock up
● Adapted existing code to provide functionality as requested by the marketing team using Bootstrap plugins
● Decided on what features needed to be a priority to provide full functionality to the calculator Kidslife Child Development Center Reno, NV
Teachers’ Aide May 2017 - Aug
2017
● Communicated with dozens of children, parents, and teachers from a diverse set of backgrounds on a daily basis
● Collaborated with lead teacher to create weekly lesson plans by researching activities that encouraged physical, technical, and social-emotional development
● Contributed to a positive classroom environment by prioritizing student happiness and safety
● Listened to feedback from lead teachers and center director in order to best serve the children and their needs
● Encouraged students in their learning throughout the day, both on a one-on-one environment and in a classroom environment
Volunteer Experience
Valley View Christian Fellowship Reno, NV
Childcare Assistant Jan 2015 – Jan 2018
● Cooperated with the rest of teaching team to create a safe and educational environment on a monthly basis
● Organized age-appropriate crafts and games to reinforce the weekly lesson
● Involved children in their education through engaging questions to give them agency over their learning
Department of Veterans Affairs Reno, NV
Occupational Therapy Assistant Jun 2015 – Aug 2015
● Honored HIPPA and confidentiality agreements to ensure patient safety
● Constructed bulletin boards to communicate essential information to hospice residents each month
● Maintained patient care areas to ensure they were clean and safe
● Led patients to group events, establishing rapport Awards
Work
Starbucks Partner of the Quarter (Winter 2019)
Academics
University of Nevada, Reno Dean’s List (Fall 2018) WEA Outstanding Graduate (2018)
Truckee Meadows Community College Dean’s List (Spring 2017, Fall 2017, Spring 2018)
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