ABIGAEL EIREEN A. BUMAGAT
Bachelor in Science in Pharmacy
SM Square Executive Homes, Ugong, Valenzuela City
Mobile No: 099********
Email Add: *************@*****.***
OBJECTIVE: To seek for a responsible and challenging position that will utilize my education, skills and to expand and to
enhance my knowledge through the help of your high status institution.
EDUCATIONAL BACKGROUND
COLLEGE : EMILIO AGUINALDO COLLEGE - MANILA
Bachelor in Science in Pharmacy
1113 – 1117 San Marcelino St., Ermita, Manila
(2007 – 2012)
EMILIO AGUINALDO COLLEGE - MANILA
Finishing Course in Medical Transcription
Technical Skills Development Authority – Pangulong Gloria Macapagal Arroyo (TESDA – PGMA)
January 2009 – March 2009
SECONDARY : UNIVERSITY OF PERPETUAL HELP SYSTEM LAGUNA
Sto. Nino, Binan, Laguna
(2003 – 2007)
ELEMENTARY : DARAGA NORTH CENTRAL SCHOOL
Bagumbayan, Daraga, Albay
(1997 – 2002)
SKILLS:
Good communication and interpersonal skills.
Has technical and computer skills
Uses self therapeutically in various situations and maintains a serene attitude in difficult situations.
Hardworking and goal-oriented.
Motivated, efficient and dedicated to cater quality care.
WORK EXPERIENCE:
Admin Assistant
(September 20, 2019 – January 8, 2019)
ABPHARMA INC.
3/F Feliza Bldg., 108 V.A Rufino St.,
Legazpi Village, Makati City
DUTIES AND RESPONSIBILITIES
Dispensing of medicine under the supervision of Licensed Pharmacist for Internal customers only and attending to their needs and queries.
Answer and direct phone calls
Organize and schedule meeting appointments
Produce and distribute correspondence, memos, announcements and other forms
Prepares and generate regularly scheduled reports
Maintain supplies inventory by checking stock and determines inventory level, Anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies
Monitor and Transfer of supplies to other branches for consumption
Use of Point of Sale (POS) in processing/input of Receiving Report (RR), stock replacement, monitor and transfer of supplies to other branches for consumption, adding new client/product code and item code
Carry out admin duties like filing, binding, scanning, photocopying, receive, sort and distribute email. Take accurate minutes of meetings
Timekeeping
Doing some liaison jobs like processing and securing up to date/renewal/closure of business permits, responsible for filing out legal documents or as required, strictly monitors and protects all confidential documents and information to an unauthorized resources in and out of the company
Submit and reconcile expense reports
Provide general support to visitors
Prepare and monitor invoices
Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs;
Maintaining equipment inventories
Assistant Pharmacist
(December 16. 2015 – September 19, 2019)
ABPHARMA INC. Healthway Manila
GF 8 Adriatico Tower, P Faura St cor J. Bocobo St Ermita, Manila 1000
Tel No. 7206112 local 6004
DUTIES AND RESPONSIBILITIES:
Prints online prescription created by the doctors or physician.
Dispensing of medicine under the supervision of Licensed Pharmacist, monitoring of stocks and attending to customers’ needs and queries
Helps the Pharmacist in front operations (dispensing, counselling, selling, cashiering and customer service) and back operations functions (stock management and other retail processes appropriate to their level.
Expected to serve customer in a Fast, Accurate, Convenient, Informative and Personalized Service following the Dispensing Guidelines, Service & Selling Standards and always refer any questions regarding prescriptions, drug information or health matters to the Pharmacist.
Customer Service Representative (AT&T Aqua Account)
July 7, 2014 – December 26, 2014
ALORICA PACIFIC RIM INC.
9/F Citibank Tower, Paseo De Roxas Ave. cor Villar St., Salcedo Village, Makati City
Tel no. +632-*******
DUTIES AND RESPONSIBILITIES:
Confer with customers by telephone in order to provide information about products and services, take and recap orders, obtain details of complaints and rescheduling installation appointment. Resolve customer’s service queries and complaints by performing activities such as upgrading and downgrading products and services, adjusting bills before installation.
Keep records of customer’s interaction details of inquiries, complaints and comments as well as order taken. Contact customer in order to notify them regarding the status of order
Customer Service Representative (AT&T Mobility - Prepaid Account)
July 04 2013 – August 16, 2013
Convergys Philippines Service Corporation
4th – 8th Floor Glorietta 5, East Street, Ayala Center, Makati City 1224
DUTIES AND RESPONSIBILITIES:
Confer with customers by telephone in order to provide information about products and services, take and recap orders, obtain details of complaints. Assist customer on processing bills. Resolve customer’s service queries and complaints by performing activities such as upgrading and downgrading products and services, adjusting bills, perform basic troubleshooting.
Keep records of customer’s interaction details of inquiries, complaints and comments as well as order taken.
When applicable, promotes opportunities for additional products and services (up selling)
JOB TRAINING:
Community Pharmacist Internship (200 hours)
Stardust Drug and Medical Supplies Corporation
Manufacturing Internship (560 hours)
Square Pharmaceutical Incorporated
PERSONAL INFORMATION:
Birth date : October 25, 1990
Birthplace : Cebu City, Cebu
Age : 29
Sex : Female
Height : 5’ (152.40 cm)
Weight : 53 kgs
Civil Status : Married
Citizenship : Filipino
Religion : Seventh – Day Adventist
Language Spoken : English, Tagalog, Bisaya, Bikol
Father’s Name : Marcos D. Banawan Jr.
Occupation : Seaman
Mother’s Name : Ligaya Banawan
Occupation : Painter / Cartographer, National Bureau of Investigation
SSS No. : 34-3837813-6
TIN No. : 401-***-***-***
PhilHealth No. : 01- 051706082-3
Pag-IBIG MID No. : 121*********
CHARACTER REFERENCES:
Agnes Morro
Manager, ABPHARMA INC. (MSO Main Branch)
3RD Floor Feliza Building 108 VA Rufino St. (formerly Herrer st.) Legazpi Village, Makati City
Tel No. 7206118 local 1041
Cel no. 091********
MARIA METHYLEN MANAOG, RPh
Wholesale Pharmacist, ABPHARMA INC. (MSO Main Branch)
3RD Floor Feliza Building 108 VA Rufino St. (formerly Herrer st.) Legazpi Village, Makati City
JENNYVIN NAVARRO
Purchasing Officer, ABPHARMA INC. (MSO Main Branch)
3RD Floor Feliza Building 108 VA Rufino St. (formerly Herrer st.) Legazpi Village, Makati City
BERNADETH REYES, RPh
Senior Pharmacists, ABPHARMA INC. (Healthway Shangrila Plaza)
4rth Floor, Healthway Shangrila Plaza, Brgy Wack Wack, Edsa Mandaluyong City
I hereby attest that the above information are true and correct to the best of my knowledge and understanding.
Abigael Eireen A. Bumagat
Applicant’s Signature