Sales Service

Curriculum Vitae

Eswari Priya N.V.

New No.**, Madley 2nd St.,

T.Nagar, Chennai-600017.

Mobile : +919*********

Mail id : ********@*****.***

Objective:

Willing to work in dynamic, challenging and growth oriented company that allows me to utilize my knowledge and experience to contribute for the growth of the organization.

Core Competencies:

Possess excellent administrative and interpersonal skills

Highly skilled in managing time and organizing work priorities.

Ability to perform tasks under minimal supervision.

Familiar with the formal and informal developmental standards, goals, policies & procedures.

Knowledge of Customer Relationship Management and Contact Management Systems.

Ability to take good decisions and handle multiple tasks.

Professional Experience:

Monotech Systems Limited, Chennai - 2014 to till date

Working with Management Software ERP& CRM - that allows to manage to use a system of Integrated applications &automate many backoffice functions related to technologies, services etc.,

Managing with Customer Call Activities through an Centralized Call Management System - CCMSfor all breakdown, requirement calls etc., for PAN INDIA in order to further improve our Service Efficiency.

Single point contact for customer and can obtain reference number of their call for easy followup.Auto Escalation on long pending calls, multiple breakdowns, delayed supply of spare, details of uptime the machine.Instant availability of data for service managers to mobilize resources for prompt after sales support.Uniform call logging experience across the country.

Enable to plan and implement manpower deployment

Helping Sales & Marketing Team to manage customer priorities & can take inputs on their key clients - machine performance / service deliverables & further improve our service efficiency.

Generating Monthly reports to the Management on Call Activities of Field Engineers with respect to Machine ratio.

Cadd Centre India Pvt Limited., Chennai – From June 2006 to Feb 2014

Handling the tasks of preparing and managing correspondence, documents, reports

Assigning the responsibilities of organizing and co-coordinating conferences, meetings and making arrangements for travel.

Responsible for maintaining and implementing systems of the organization.

Handling the tasks of collecting information and collecting data bases.

Checking and reviewing data for accuracy and completeness to conform to the established standards and procedures of the organization.

Maintaining filing systems under the instructions of the superior.

Co-coordinating with DGS & D inspections and dispatch of machines.

Attended In-services training to develop knowledge and skills of office work.

Handled Target oriented circumstances to compete & achieved Monthly billing tgts.

Educational Qualification:

B.Sc. (Physics) from MaduraiKamarajUniversity.

Personal Profile:

Name - Eswari Priya

Husband’s Name - Venkatesh Babu

Sex - Female

Marital Status -Married

Nationality -Indian

Languages known -Tamil, Sourashatra, English & Hindi

Location Preference - Chennai

Total Experience - 9 yrs

Permanent address - New No.40, Madley 2nd St.,

T.Nagar,Chennai-600017.

Current CTC - 6 Lacs PA

Reporting To - MD

Preferred Location - Chennai

Date of Joining - Immediate

Declaration:

I hereby declare that the above particulars are true to the best of my knowledge and I shall perform to the best of my capabilities when given an opportunity to do so.

Date: 17/03/2020

Place: Chennai. ( Eswari Priya)

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