Quality Test

Quality Analyst

RAVEENA GAMPA

Mobile: 201-***-****

e-mail: ***********@*****.***

PROFILE:

Highly ambitious graduate in Information Technology and Computer Science with compliance to process and technology. Specialized in understanding how applications work and delivering business solutions in terms of data, security, mobility and cloud. Willingness to apply and share my skill set and knowledge with peers and clients/customers wherever needed.

AREAS OF EXPERTISE

Over 6 years of experience in all stages of Software Development Life Cycle (SDLC) and Life Cycle Testing with web-based (Manual and Automation)

Experience in analysis of all phases of Quality Assurance Project life cycle, which included Master Test Plan, Test cases and Test scripts to ensure Quality Management Plan is maintained.

Firm understanding and worked on various methodologies of Software Development life cycle (SDLC), i.e. Requirement analysis, Design, Development and Testing.

Worked on software development methodology like Agile/Scrum

Expertise in Analyzing Business Specifications, writing Test Cases and Test Scenarios, Developing Test Scripts and execute them.

Defect reporting and assigning the defects to the developers using Defect Management Tools.

Experience to Black Box testing including Functional testing, Regression testing, Integration testing & System testing.

Exposure to root cause analysis of defects and failed test scripts and reported defects and test results summary to the Project Manager.

Writing Test cases using Element locators, WebDriver methods, TestNG Annotations

Experience in Data driven Testing, Cross browser testing and Parallel Test execution using Selenium WebDriver, TestNG and Selenium Grid.

Strong Experience in Automating Web-Based Application Testing using Selenium WebDriver with TestNG and JUnit framework.

Good Experience working on Protractor, Java Script.

Strong knowledge in API testing via Tool Postman.

Proficient in testing database of applications developed with SQL Server, Oracle and MS Access.

Experience in writing SQL queries to perform backend data validations.

Extensive experience on Excel, Word, PowerPoint, MS Project, MS Visio, and Rational Suite.

Good written, communication, interpersonal skills, proven team player with an analytical mind bent to problem solving and delivering solutions.

Excellent troubleshooting, project management and problem-solving skills

Experience in Bug Tracking and Reporting using HP QC/ALM/JIRA.

Experience in Agile methodology (Scrum)

Good understanding in executing the automation scripts using Selenium-Web Driver

Highly motivated, energetic individual and a team player with excellent communication and interpersonal skills

Self-motivated, energetic and highly ethical in all work-related assignments thus able to immediately contribute to corporate goals and objects.

EDUCATION:

Master of Science in Information Technology

May 2016 – Southern New Hampshire University

Master’s in computer science engineering

August 2014 – University of Texas at San Antonio

Bachelor of Technology in Computer Science

May 2014 – Jawaharlal Nehru Technological University

TECHNICAL SKILLS

Platforms:

Windows XP, 2000, Vista

Testing tools:

Quality Center, Postman, Selenium

Languages:

SQL, C, C++, HTML, Apex, Java

Office Tools:

MS Word, Excel, Outlook, PowerPoint

Business Modeling Tools:

Project Management Tools, Rational Suite (RUP, Rose, Clear Quest, Clear Case), Touch Point, Agile, UML, MS Project, Microsoft Office tools- Visio, Outlook, Word, Excel, PowerPoint, Technical Report writing

Database:

MS Access, MS SQL Server 2008/2012

WORK EXPERIENCE

Objectstream Inc., Oklahoma City, OK September 2018 – Present

Quality Analyst (Automation, Manual)

Domain: Insurance (State Govt.)

Description: The Scope of this project is to develop an Integrated Online Case Management System that provides the access to the users through the case management tool than using paper forms for filing Claims for Worker’s Compensation Commission, State of Oklahoma. Online filing system is developed to be user friendly. Parties can file and check status of their claims, submit documents, make and respond to requests for information with hyperlinks to the documents. Main goal is to secure paperless system.

Responsibilities:

Wrote test scripts and test cases in HP Quality Center to meet assigned requirements

Prepared and executed functional and regression testing

Created and executed test cases, logged and assigned defects, and kept track of the defect status

Work on Redmine, which is used to maintain projects, for tracking many issues and bugs

Creating issues/ tasks for the team using Redmine

Ran requests on postman for every module

Assisted with the development, establishment, and enforcement of quality assurance measures and testing standards for new applications, products throughout their development and product lifecycles

Logged both test results and bug reports.

Provide bug reports to the development engineers and work directly with development engineers to troubleshoot potential problem areas

Work cross functionally in an Agile/Scrum environment alongside Development and Product Management to deliver high quality solutions

Work closely with developers and product owners to understand full scope of features, perform extensive testing to ensure coverage and quality

Work with the Development and QA Teams to scale up test automation practices, and provide robust releases

Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.

Coordinate execution of test scripts with Project Manager, Test Lead, Internal Testers and Developers

Work with the development team to establish QA best practices and identify key area to automate

Work with the Development and QA Teams to scale up test automation practices and provide robust releases

Create, execute, improve and maintain automation test scripts through best practices, closely monitor test results for feedback

Writing Test Cases and Test Scenarios, Developing Test Scripts and execute them.

Writing test scripts and test cases for every module in the project to automate the application.

Working on protractor to automate every module of the application.

Developed and Executed Test Scripts test scripts using Protractor.

Involved in preparing test cases using Protractor to validate all UI components.

Implemented automation framework for Smoke Test to ascertain that the crucial functions of the application work and implemented Regression Test to detect bugs after enhancement and configuration settings of the code.

Used GitHub as a source repository system to share code within the office as well as with the team in overseas.

Verified the integration of various components in the application and executed end-to-end testing

Configured the Test Cases to receive input Test Data Sets for the corresponding test cases.

Working on Functional Testing for every milestone in UI

Working on converting business goals to reports

SCRUM processes are cyclical and repeated for few weeks

Participated and contributed in daily scrums, Sprint grooming and Sprint backlog meetings

Interacted with the business users in knowing the business views and gathered the reporting requirements to design

Environment: Redmine, Protractor, Java Script, HP ALM, SQL, DB Testing

Smart Data Systems, Dayton, Ohio July 2018 – September 2018

Quality Analyst (Automation, Manual)

Domain: Healthcare

Description: Technological and Business Experts with healthcare and retail projects. The scope of the project was to develop a phone application which helps the user to choose various channels for music on one platform like the Podcast.

Developed and executed End to End Test Strategies, Test plans and Test designing based on User stories and Business requirements for both Functional and Automation aspects of the project.

Implemented automation framework for Smoke Test to ascertain that the crucial functions of the application work and implemented Regression Test to detect bugs after enhancement and configuration settings of the code.

Developed automated tests using Protractor and Selenium Web Driver.

Implement test scripts, record actual results and identify defects.

Suggest creative and active solutions for problem

Experienced in designing and developing automated scripts for Functional and regression testing using Selenium.

Implemented JIRA for tracking many issues and bugs.

Worked on Functional testing

Experience in writing test plans, defining test cases, developing and maintaining test scripts and documenting all phases of QA process.

Experienced in developing Test Plans and Test Cases for different types of software testing.

Facilitating review of complete business requirement with stakeholders, business functional and IT partners to secure buy-in-sign-off requirement deliverables.

Responsible for APIs testing using POSTMAN

Report test results and monitor defects and their resolution.

Participated in Agile Scrum meeting on daily basis.

Administered User Acceptance Testing (UAT) to ensure that insurance agents can use application with ease.

Environment: Selenium Web Driver, HP ALM, SQL

Siri Corporation, Mitchellville, Maryland April 2017 – July 2018

Quality Analyst

Domain: Insurance

Description: The scope of this project is to develop an online system that provides insurance for residential and commercial properties. This project involved in enhancing a web-based system for quoting, maintaining and processing claims to homeowner insurance policies.

Responsibilities:

Worked on test methodologies Waterfall & Agile

Used manual tools, HP Mercury Quality Center, Jira, Configuration Management and Defect Tracking.

Involved in the Functional and Regression testing of Web applications and its functionalities.

Performed all forms of testing including System, Regression, Functional, Integration and User Acceptance Testing (UAT).

Implement test scripts, record actual results and identify defects.

Participated in designing performance test scripts using LoadRunner

Communicated with the project management team and QA Lead to resolve defects

Hands-on experience and interpret automated test script preparation and execution.

Designed and maintained Test Cases and both Functional and User interface specific documents.

Extensively used bug tracking tools like Quality Center for reporting modification requests.

Used SQL Queries to retrieve Data from MS SQL Server Database.

Expertise in producing and maintaining project specific processes and work ethics.

Strong Team Player have excellent verbal and written communication skills and strong documentation skills.

Worked on a variety of projects and have acquired strong interpersonal & analytical skills. Dynamic and Assertive team player with strong commitment and project management skills.

Environment: Quality Center, SQL, DB Testing, Jira.

Xchange Software Inc, Iselin, New Jersey July 2016 – April 2017

Quality Analyst

Domain: Insurance

Description: Allstate sells thirteen major lines of insurance, including auto, property, life, and commercial. Automotive insurance forms much of Allstate's operations and revenue. It mainly pertains to maintenance of its customer information, policy details, agent's information, premium tariffs, vehicle information, history of their road accident, personal injury, and claims settlement which also includes self and third-party liability.

The project was chiefly related to a client/server-based application and was on overhauling the Allstate Insurance Agent System comprising tasks like registering new policyholders on a call or through an authorized agent, claims processing, disbursement of agent's service charges, and validation of the aforesaid activities.

Responsibilities:

Maintain cooperative relationships with developers and communicate with both technical and nontechnical stakeholders (e.g. doctors, healthcare admin staff).

Recognized for developing excellent test plans/scripts and rapidly discovering defects.

Contributed to high-reliability technology releases as a result of thorough testing that helped maintain system highly secure and confidential

Employed a “test-to-break” approach on testing initiatives and clarified ambiguous requirements to ensure the effectiveness of all test plans.

Improved the documentation of QA testing practices to enhance their repeatability, saving time and money and encouraging testing standardization and best practices

Tracked the status of defects and provided a status report during daily meetings

Prepared and executed functional and regression testing

Environment: Redmine, DB Testing, SQL, HP ALM

Vertilink Technologies, Hyderabad, India July 2013 – June 2014

Associate Analyst

Domain: Multiple Applications

Description: Vertilink has over years of hands-on experience in Business related projects, business analyst training and software development solutions in java, .net consists of Networking, Network Security, Data Mining, Mobile Computing, Software Engineering, and Grid Computing.

Responsibilities:

Identified, documented and reported bugs, errors, interoperability flaws and other issues within proprietary software applications developed for ABC Company’s global user base.

Used Jira for tracking the defects

Used HP Quality Center

Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines. Complete all assignments on or ahead of schedule.

Consistently recognized for excellent problem-solving and analytical skills by programmers, project managers and supervisors.

Worked collaboratively with QA, development and business groups to complete comprehensive testing on 2 major new releases.

Recognized for developing excellent test plans/scripts and rapidly discovering defects.

Contributed to high-reliability technology releases as a result of thorough testing that helped maintain system highly secure and confidential

Environment: HP Quality Center, Jira

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