MOORE OK *****
Languages: C, C++, Java, Visual Basic 6.0, C#, JSP, PHP, XML, HTML, FORTRAN, PASCAL,
Script: Java script, VB script, Python, PowerShell,python
Operating Systems: UNIX, Linux, Windows 95/98/2000/NT/XP/2003.
Database Packages: MS-Access, Oracle9.0i,PL/SQL,MS-SQL,MySQL
Other: MS-Office, MS-Excel, AutoCAD.MATLAB6.5, SAS 9.0.
Reporting Software: Crystal Reports XI, Ms Sql 2005 reporting.
BMC Remedy AR System Skilled Professional 7.x
ITIL V3 Foundation in IT Service Management
SAS: Base Certified Programmer 9.0
SAS: Data Mining and Predictive Modeling.
MCSE: Specialization on Exchange 2003.
MCSE: Specialization on Security 2003.
DCSE: Dell Certified System Expert v9.0
Crystal Reports XI
OMES, STATE OF OKLAHOMA Jun 2013 – Present
Office 365 Administrator/Azure Support Engineer
Expert on use and implementation of Microsoft Exchange server roles; Client Access, Hub Transport, Edge Transport, and Mailbox
Maintain Exchange environment through tools such as Exchange Management Shell, Exchange Management Console, Windows PowerShell, and Failover Cluster Manager
Lync 2013 server administration.
Strong understanding of Exchange/Office 365 and other messaging technologies, experience with supporting Outlook, OWA, ActiveSync and Intune, and knowledge in email Security - Whitelisting/Blacklisting, spam filtering, and eDiscovery. Symantec
Hybrid configuration setup, mailbox migration. Azure AD sync.
Migrated network share to onedrive using sharegate
Azure Support Engineer Hybrid Cloud (Sep 2015 – Present)
Messaging Gateway administration
Supporting the following cloud services Azure Virtual Machines, Virtual Networks, Azure Active Directory, Azure App Services, Azure Storage, Azure Import/Export, PowerShell, JSON, ARM Templates.
PowerShell automation and administration of Azure resources.
DNI, Tinker AFB OK Jun 2015 – Mar 2017
Provide Tier III support. Microsoft Exchange Systems Administrator for the Defense Information Systems Agency (DISA) in an Active Directory, Windows Server 2008 R2 and Exchange 2010 Environment in a geographically diverse network encompassing more than 15sites world wide,700 servers (SIPR/NIPR), and over 1.5 million users. Technical skills include extensive use of PowerShell 2.0, system patching methods and tools, and knowledge of DAG's in a very large Microsoft environment. Experience with HBSS, VPN, SCOM, McAfee HIPS, McAfee ePolicy Orchestrator, Remedy TMS, ITSM and other Enterprise Systems Management Tools. Support 24x7 operations of DISA and provide installation, configuration, troubleshooting and maintenance of hardware and software of server information systems.
OKDHS Sep 2007 – Jun 2013
Remedy Developer/ Remedy Administrator
BMC Remedy AR System Skilled Professional 7.x / Remedy Approved Consultant
ITIL V3 Foundation in IT Service Management
AT OKDHS mostly developed custom applications. Customize the Remedy workflows and user interface design. Developed following applications: Change Management, Enterprise Helpdesk Solutions, Security Services Remedy Tracking Log, Help Desk Enhancement, Management Reporting
Upgrade projects: Upgrade ARS 7.0.01 to ARS 7.6.04, Upgrade from 5.x to 7.x
DELL INC Mar 2006 – Sep 2007
Server Support Analysts
Technical Support over the phone and chat for all series of power edge servers, Tape backup devices.
Remote Configuration Services for Small Business Server 2003.
VELIE & VELIE LAW FIRM Sep 2003 – Dec 2005
Network Administrator / Web Developer
Responsible for routine maintenance and upgrades 2 windows 2000 servers, 5 XP workstation.
Designed a company-wide backup system.
Up graded whole network from NT to windows 2000 and Xp.
Installed various soft wares, web server, and Mysql database for web development.
JAVA POINT, Hyderabad, India 1996 – 1998
Web Developer / Designer
Was part of the team working on the web pages for the portal www.studiesabroad.com. The site was developed using various web design software
Bachelor of Engineering
AWARDS & PRESENTATIONS
1. Data Mining Shootout — Oklahoma State University Year 2009
The Data Mining Shootout, co-sponsored by Central Michigan University-Research Corp., SAS and The Dow Chemical Co., is a student competition where teams are given a case project to work out and present findings and recommendations during the 12th annual M2009 Conference.
Second Place - Winning $3,000
2. Technical Speaker
Turnkey custom application creation using RAD
World Wide Remedy Users Group 2013, WWRUG13 - San Jose, California