LUCIA G FURRH

PO BOX ******

DALLAS, TX *****

Email: adcv0y@r.postjobfree.com

Employment History

Massage Operator, Massage Therapists

**/**** - **/**** * R's & 3 L Design 4055 Frankford Road 414, Dallas, TX

• Gave 4 R's massages - relief, relaxation, refresh and rejuvenation

• Provide 30-60 minute massages to clients by appointment

• Guide clients through service offerings and determine which massages would benefit them most

• Take a detailed client history and note any health conditions

• Evaluate clients to determine painful or stressed areas of the body

• Advise clients on stretching, strengthening or relaxation methods

• Suggest future massage appointments and regime to clients

• Listen to clients during appointments and adjust technique as they desire

Control Room Security Officer, Security Guards

02/2015 - 04/2015 Walden Security 511 E JOHN W CARPENTER FWY., SUITE, IRVING, TX

Control Room Officer, Private Non Commissioned Security Officer - Commissioned Registration 09/2016 for both Registrations expired. (STO) Security Traveling Officer. Certified CPR & AED and Golf Cart Operations - patrolled Securing High Rise Facilities 15,18 & 23 Floors using Silver Track - Directed Traffic at peak hours - Facilities contained Bank, Diamond Store, Classified Information Center.

Control Room & Data Center Officer and Receptionist, Security Guards

04/2008 - 04/2014 U S Security Associates, Inc. 800 WEST AIRPORT FREEWAY, SUITE 23, IRVING, TX

Control Room & Data Center Officer and Front Lobby Receptionist - CCTV - DAR's - Patrolled securing Facility and 3 level parking building and lots

Private Security Officer / Customer Service Rep., Security Guards

11/2007 - 01/2008 ABM-ACSS Private Security Company 7800 N. STEMMON'S FWY, SUITE 320, DALLAS, TX

Patrolling commercial premises and prevent & detect signs of intrusion and ensure security of doors, windows & gates - answered alarms and investigate disturbances - Monitored and authorized entrance and departure of Tenants, Visitors, Cleaning Crew & other persons to guard against theft and maintain security of premises - warn persons of rule infractions or violations, evict violators from premises. Secured 3 Office Buildings Interior and Exterior of a 2 story, 10 story & 13 story Facilities - writing DAR'S for Property Manager's Office, Monitor control panels that control building systems, inspect and security systems - equipment and machinery to ensure operational use and to detect any tampering - Responsible for Nex-Tel, Access Cards, Keys, Fire Alarms System, Security Clearance Sheets for entrance after Building Lock Down. Escort individuals to specified location & provide personal protection - Entrance and Departure of Non-Tenants & Cleaning Crew Signing In and Departure of Property.

Quality Control Analyst, Quality Control Analysts

10/2007 - 10/2007 Verizon-AERO-TEK AGENCY 7979 BELTLINE ROAD, IRVING, TX

Verizon pays 1 million dollars a day for Customer Service Representatives to answer phones in Call Centers - My Job was to cut that figure by observing Customer Service Representative's random recorded calls from different states and put them in categories to find out which ones could be answered by automate system - access and using most of the programs Verizon uses - Excel Spread Sheets, Lotus, Power Point, Window Outlook, Sametime, E-Talk, E-Web, E-mail, Internet, Windows, Windows Outlook, Computer Recorder, Head Set, Verizon Direct Online system, etc.

Publishing Account Analyst/Data Entry, Quality Control Analysts

08/2004 - 08/2004 Verizon-TAC WORLD WIDE AGENCY 4500 FULLER DRIVE,115, IRVING, TX

Analyzing Customer Accounts for Publishing Department Customer Advertisement appearing in Yellow and White Page Directories. Determining if Accounts were Active or Disconnected using Verizon Direct Data Entry Website, Internet, Spread Sheets, observe Customer Service Representative information and update on 6 different Web Sights and correcting Customers Data for Advertising, Printing & Billing Departments.

Assistant Mgr./ Shift Leader

12/1999 - 03/2004 Blockbuster Video 14891 PRESTON ROAD, DALLAS, TX

Assistant Mgr./Shift Leader of 10 Employee's, Computer Support Technician maintaining all Computers,Printers, Phones, Fax, Computerized Registers, Membership Card Printers & Verfone, Customer Service Rep.,Opening and Closing Stores, Bank Deposits, Counting Down Tills,Building Alarms & Safe Combination Codes, Computer Programs for down Systems and Trouble Shooting, Accounts Receivable and Accounts Payable, Shipping & Receiving,Internet, E-mails, Fax, Security Surveillance, Monitoring & Video Equipment, Inventory Control, Displaying Weekly Advertising and Displays, Stocking,

Assistant Manger

03/2001 - 06/2001 Kinko's 635 & MONTFORD, DALLAS, TX

Assistant Manger/ Customer Service Representative/Data Entry Operator/Copiers/Binder/Blue Printers/Fax/Hole Puncher/Laminator/Instant Photo Camera for Passports/ Customer Work Orders/Computerized Register/Counting Down Tills/ Safe Combination Code/Excel/Power Point/E-mails/ Customer's Fax/Dell Computer System.

Customer Service Customer Service Representative/ SwitchBoard/ Data, Customer Service Representatives

03/1994 - 08/1999 Wal-Mart Stores, Inc MIDWAY ROAD, FARMERS BRANCH, TX

Data Entry Processing, Inventory Control, Scanning incoming Freight Labels, Tags for reassure match of quantities and merchandise for inventory control/ Correcting Errors on wrong labels, tags, merchandise with wrong prices & wrong quantity in boxes, Zoner, Night Stocker, scissor Lift, Pallet Jack, Forklift Operator, Switchboard-Receptionist, Customer Service Representative, Security

Tape Librarian, Data Entry Operator, Librarians

12/1981 - 03/1982 Electronic Data Systems 7171FOREST LANE, DALLAS, TX

Tape Liberian/ Data Entry Operator- Gathered Reels from Mainframe floor then filing in Tape Library/ Pulling Mainframe reels in Tape Library/ Shipping and Receiving Reels To & From Cold Storage/ Running Reports/ Reels from Cold Storage/ Secured Area/ Security Clearance

Administer Assistant- Assistant Manager., Administrative Services Managers

09/1980 - 07/1981 Switzer Petroleum Products, Inc. Plano, TX

Oil & Gas Business, Human Resources,Employee Insurance Benefits & Bids, Inventory Control, Computer Support Technician,On Call 24 Hours for Customer Service for Computer Card Fuel Pumps, Customer Service Representative, Receptionist & Dispatcher, Accounts Payable & Receivable, Shipping & Receiving,Data Entry Operator & Property Rental of Self-Storage Units.

Drafter/ Designer, Drafters, All Other

09/1977 - 05/1979 Camsco Engineering Firm Richardson, TX

Drafter/Designer of High Speed Water Jet Computerized Cutting equipment, water jet propelled thru a needle point to cut Rocks, Bones, Plastic, Metal, Glass, Cloth now Apex Computerized Plotters and Layout Tables. The Patton was sold Gerber Technology which Manufacture Aerospace Equipment and Air Planes Interior and Exterior parts

Design Drafter

10/1976 - 09/1977 Enviromental Elements Engineering Firm Richardson, TX

Drafting & Designing Air Condition and Heating Ducks for Commerical Use in Schools, Office Buildings, Hospitals/ Hands on, On the job Training for Engineering Position.

Drafter/ Quality Control

08/1975 - 10/1976 Gibbs & Hills Engineering Richardson, TX

Drafter/Quality Inventory Control over all drafts drawn for the Glen Rose Project ( Nuclear Power Plant)Blue Printer Operator/ Blue Print Reader/

Optical Wear Dispenser / Tech

11/1973 - 12/1975 Royal Optical OAK LAWN AVENUE, DALLAS, TX

Eye Wear Dispensing and Sales

SALES ASSOCIATE

08/1969 - 12/1973 SANGER HARRIS DOWN TOWN DALLAS, DALLAS, TX

CUSTOMER SERVICE IN CREDIT CARD DEPT.- TRANSLATOR-SALES ASSOCIATE

Storekeeper / Transportation Aide.

04/1971 - 06/1973 City of Dallas Water Department S. MUNICIPAL STREET, Dallas, TX

Transportation Aide for Distributions Department Driving a City Vehicle to all Sub Stations Delivering mail, new connect & Disconnects work orders,Floor Plans, Blueprints for the City/ Transferred to City of Dallas Water Department Store- Computer & Manuel Posting Inventory Control, Billing, Shipping & Receiving as a Storekeeper issuing Water Meter to Be installed and Receiving old water Meters that were pulled/ Daily physical counts of all inventory,

MODEL, Models

03/1970 - 02/1973 KIM DALSONS MODELING AGENCY Dallas, TX

PART TIME

PAGE

09/1969 - 01/1970 MERCANTA;L BANK DALLAS, TX

MONEY AND BOND TRANSFERS

MICRO FILM CLERK

09/1968 - 03/1969 REPUBLIC NATIONAL BANK DALLAS, TX

MICRO FILM HOUSE, CAR AND LOAN PAYMENTS MADE WITH MONEY ORDERS AND CHECKS

Education and Training

Start Date Completion Date Issuing Institution Location Degree Received Course of Study Semester Hours

07/2014 08/2014 ELITE GUNS Unknown Level CONCEALED HANDGUN LICENSE PROFICIENCY COURSE 10

RECEIVED CERTIFICATE OF TRAINING THEN QUALIFIED AT GUN RANGE WAITING FOR LIC.

08/2014 08/2014 ACADEMY OF DFW GUN Dallas, TX Vocational School Certificate BASIC LEVEL 3 SECURITY OFFICER TRAINING 40

RECEIVED LEVEL 3 SECURITY OFFICER CERTIFICATE AND QUALIFIED AT THE RANGE WITH A HANDGUN AND 12 GAGE SHOT GUN

07/2014 07/2014 ELITE GUNS Dallas, TX 1 Year at College or a Technical or Vocational School INTERDUCTION TO HANDGUNS 8

TRAINED ON 5 DIFFERENT HANDGUNS SEMI-AUTOMATIC & REVOLVER THEN QUALIFIED AT THE RANGE.-

01/1997 05/1999 BROOKHAVEN COMMUNITY COLLEGE FARMERS BRANCH, TX 2 Years at College or a Technical or Vocational School PARALEGAL / COMPUTERS

09/1987 08/1990 VOCATIONAL TRAINING AN INSTITUTE(VTI) IRVING, TX Associate's Degree VIDEO AND TELEVISION PRODUCTIO / ELECTRONICS/FIBER OPTICS

RECEIVED (HANDS ON) ASSOCIATES DEGREE IN VIDEO AND TELEVISON PRODUCTION, ELECTRONICS AND fIBER OPTICS

01/1985 08/1987 American Trades Institute (ATI) Dallas, TX Associate's Degree CADD / DRAFTER/SUVREY

RECEIVED (HANDS ON) TRAINING WITH ASSOCIATES DEGREE (CAD) COMPUTER AIDED DESIGN & DATQ ENTRY,

01/1975 08/1977 City of Dallas Educational Program Dallas, TX 2 Years at College or a Technical or Vocational School Associate in Computer Science / Data Entry Operator /Tape Lib.

Received certification in Data Entry, studied Computer Science & Programing

09/1975 08/1976 Elkins Institute Dallas, TX 1 Year at College or a Technical or Vocational School Drafting, Surv / Blueprinting

08/1965 05/1969 N.R.Crozier Technical High School (closed) Dallas, TX High School Diploma Drafting,Adv. Art / Dist. Education/on the job tra

08/1957 05/1965 St. Mary of Carmel School Dallas, TX Unknown Level Math / Art, Dance, PE

Occupational Licenses and Certificates

Certification Title Issuing Organization Completion Date

Store Mananger/Shift Leader BLOCKBUSTER VIDEO 04/2003

Video,TV Production,Electronics & Fiber VTI - VocationalTechnical Institute 09/1999

CADD/DRAFTER ATI - AMERICAN TRADES INSTITUTE 08/1987

Tape Librarian/ Data Entry Operator CITY OF DALLAS TRAINING PROGRAM 08/1974

Honors

I HAVE OVER 10 YEARS OF CUSTOMER SERVICES EXPERIENCE - 6 YEARS 2 MONTHS EXPERIENCE AS A NON-COMMISONED SECUTIY CONTROL ROOM OFFICER EXPERIENCE - COMPLETED INTERDUCTION TO HANDGUN - COMPLETED CHL TRAINING - COMPLETED BASIC LEVEL 3 SECURITY OFFICER TRAINING AND QUALIFIED AT THE SHOOT RANGE with a 273 - HAVE TRAINING ON COMPUTER & PRINTERS, SCANNERS, CERTIFIED DATA ENTRY OPERATOR, MICROSOFT WORD, OUTLOOK, EXCEL, LOTUS, ACESS, SAME TIME, CISCO MESSAGING, COMPUTER TECH SUPPORT, TAPE LIBRARIAN, MOUNTING AND DISMOUNTING TAPE FOR MAINFRAME COMPUTERS, THEN FILED & PULLED TAPES IN TAPE LIBRARY, CERTIFIED ASSISTANT MANANGER & SHIFTLEADER, SOME DUTIES REQUIRED WERE BANK DEPOSITS, BANKS FOR REGISTERS, MONEY COUNTER SCALES, LICENESE SECURITY OFFICER, SWITCHBOARD OPERATOR, INVENTORY CONTROL, POSTING CLERK, SHIPPING & RECEIVING, 10 KEY BY TOUCH, ASSOCIATE OF APPLIED SCIENCE IN VIDEO AND TV PRODUCTION, CCTV, VIDEO CAMARA, GRAPHIC, ELECTRONICS, FIBER OPTICS, 2 WAY - RADIO, SILVER TRACK, ASSOCIATE OF APPLIED SCIENCE IN CAD, JUNIOR ENIGNEER, BLUEPRINTER, PHOTO COPIERS, CARD PRINTER, SORTER, VERFONE, FAX, AUTO HOLE PUNCHER, LAMINATOR, PHOTOS FOR PASTORTS, PAPER CUTTER, COLATER, PHONE, FUEL PUMP ACESS CARDS, FUEL TANK GAUGE, BOX CUTTER, BARCODE SCANNER, TAGGER, DOLLY'S, FORKLIFT, DRIVE CITY EQUIPTMENT (VEHICLES), FRONT END LOADER, FORKLIFT, PALLET JACK DOLLY'S, DUMP TRUCKS, LIFTS, DRIVE CITY EQUIPTMENT FOR CITY OF DALLAS WATER DEPARTMENT AND CITY OF DALLAS STORE DEPT. CERTIFIED

-KEEPER, QUALITY ANALYST hi guy get

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