Software QA Engineer

MARY JOY MAGBANUA

SOFTWARE QA ENGINEER

404-***-**** ******@*****.*** linkedin.com/in/mjoymagbanua

SUMMARY

Seasoned Software QA professional with eight years of manual and automation testing experience on industries such as Airlines, Retail and Service Management. Proven track record of combining industry knowledge and problem-solving skills to consistently provide quality products to the business. Proficient on testing web-based, API, database (client-server) applications. Analytical, has strong attention to details and drive to influence others. Passionate to learn and exercise new methodologies and technology innovations.

AREAS OF EXPERTISE

Analytical Skills

Database/SQL Testing

Communication Skills

Salesforce

Onshore-offshore Coordination

Linux/Windows commands

Defect Management

Agile Scrum framework

Understanding of CI/CD process

API Testing (Swaggerhub, Postman)

Automation tools and frameworks (Selenium WebDriver, Java, BDD/Cucumber, Maven/Gradle, TestNG,JUnit)

Project/Test management tools (Version One, qTest, JIRA, HP ALM/QC, Rally, Pivotal Tracker)

PROFESSIONAL EXPERIENCE

POINTWEST TECHNOLOGIES CORPORATION – ATLANTA, GEORGIA

Role: Senior Test Engineer for Delta Airlines (Contract)

Period: June 2017 – March 2020

Supported systems engineering and development team in building new servers, infrastructure work and performed applications tests for large-scale projects

Manage and lead test team based offshore with size consisting of more or less 5 members

Consistently meet deadlines and ensure high quality software is in line with business needs in an Agile environment

Proactively identify and isolate issues and perform root cause analysis

Testing activities: test planning, test preparation, test execution and test closure

Collaborate with the team for test process management

Automate API and UI tests using Karate API, Selenium WebDriver in Cucumber framework

Wrote and validated SQLs to retrieve, update, and delete data from the database and validate the data in the web applications

Applications under test deal with big data: Web-based, Linux and Database (IBM DB2 and Oracle)

POINTWEST TECHNOLOGIES CORPORATION – MANILA

Role: Lead Software QA for Nomura Research Institute (Contract)

Period: February 2017 - May 2017

Led the QA team to produce a quality public key infrastructure system that is fully API testing

Managed a test team of four members, led the test case design, test environment readiness, test case execution and defect reporting/issue tracking during every iteration and ensure that system work as expected

Identified and prioritized test regression suites that are subject for automated testing

JMeter was used to automate API testing

Continuous improvement to testing standards and best practices

POINTWEST TECHNOLOGIES CORPORATION – PHILIPPINES

Role: Lead Software Quality Analyst for The Home Depot (Contract)

Period: November 2014 – January 2017

Handled projects in the area of retail industry that utilized Salesforce CRM platform

Applications under test are Salesforce Service Cloud mobile and web applications and deal with ETL/Data Migration, and Salesforce Integration

Liaison between the client and the offshore team consisting of 10 members for increased productivity and faster communication

Ensured that all user stories are translated and have test cases for full coverage

Hands on experience on test case design, test environment readiness, test case execution and defect reporting/issue tracking during every Sprint and ensure that systems work as expected

Worked with the development team to identify the root cause of defects

Identified and prioritized test regression suites that are subject for automated testing

Ensured compliance and drive continuous improvement to testing standards and best practices

Monitored and analyzed test results such as defect counts, test status, risk assessments and resolution of defects

Testing involved are UI, Database and Web Services validations

Authored SQLs to view, update and delete data from the database and validate the data in the web application

Used Selenium in Java for automating test cases, ran the automated tests and troubleshoot for defects

POINTWEST TECHNOLOGIES CORPORATION – MANILA

Role: Software Quality Assurance Analyst

Period: June 2013 to October 2014

Released working and quality software where the focus area is Service Management; application is initially for internal use of the company and was opened to market afterwards

Collaborated with Product owner, development and user teams for a more efficient review of system specifications

Completed functional and regression testing (both UI and database) of new software builds, and the success of bug fixes

Performed defect root cause analysis with the development team and utilized test management tools for tracking

Facilitated sprint planning, grooming and sprint retrospective activities as part of the Agile team

POINTWEST TECHNOLOGIES CORPORATION – MANILA

Role: Mainframe Developer and Tester for Delta Airlines

Period: March 2012 to June 2013

Offshore consultant tasked to prepare, validate employee transaction/pay files and upload the files in the mainframe-based system via Job Control Language

Prepared employee work brain schedules and ran the appropriate mainframe programs and submitted results to the onshore coordinator for validation

Supported, tested and maintained scheduled mainframe jobs of an airline system

EDUCATION

Bachelor of Science in Electronics and Communications Engineering

Lyceum of the Philippines University-Manila 2006-2011

Cum Laude

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