SATHIYAPRABHA PALANISAMY

NO */* KOTHAVADI (PO),

KINATHUKADAVU (TK), Phone : +919****-*****

COIMBATORE (DT). E-Mail : adcudd@r.postjobfree.com

CAREER OBJECTIVE

To have a challenging and creative environment with tremendous opportunities to unleash my potential and grow along with the organization

CAREER SUMMARY

Profile:

5+ years of experience in solution testing on Cisco Collaboration products and protocols.

Extensive knowledge in Cisco Unified Communications Manager, Cisco Unified communications Manager IM and Presence, Cisco Unity Connection, Cisco Unified Communications Manager Express, Survivable Remote Site Telephony

Good Experience in collaboration related components and worked on all types of Cisco Voice and Video endpoints (Example: Cisco IP Phones, Cisco Jabber for Clients, Cisco Video Endpoints, Cisco Spark)

Good configuration and troubleshooting knowledge in CME,CUCM,CUC,CUP, and Jabber

Experience in Analyzing requirements and preparing test plan,test bed preparation, test strategy preparation.

Hands on Experience in Automation of CUCM, CUP, WebEx Teams using Selenium WebDriver

Projects at HCL – Cisco, Japan

Implementation and Solution/System Testing of Cisco Unified Communication Manager

Installation and configuration of Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, Cisco Unified Communications Manager Express, Survivable Remote Site Telephony

Investigating and Configuring the New Features of CME, SRST,CUCM,CUP,CUC,Jabber

Configuring CUBE (Cisco Unified border Element) for communicating different networks

Installation of Active Directory and Integration with Cisco Unified Communication Manager

Installation and configurations of External Database and External File Server

Installation and configuration of Exchange server for outlook integration for Jabber and CUC

Configuring Mobile and Remote Access setup to access Jabber Clients outside of the private network

Troubleshooting CUCM and CME issues: IP Phone registration, End user login, Extension mobility login, call transfer issue, call manager install and upgrade issues, MOH and conference issues.

Troubleshooting Tools : Cisco RTMT, Wireshark, PRT

Troubleshooting CUC : Voice mail login, MWI, call forward, Video Greetings, Visual Voice mail, Unified Messaging

Test cases/Bug Tracking Tool: TIMS, CDETS, PRRQ, JIRA

CBA – Commonwealth Bank of Australia:

Have 1+ years of experience in Testing CBA Banking application CommSee

Worked on Retail, Loan (Personal, Home)and Topup related functionalities

Analyzing CommSee Functionalities for each sprint and working as per the client request

Preparing test bed for CommSee Application and Test plan Activities

Hands on in CommApply, Nextgen for Customer related application

Troubleshooting Tools : Confluence, Atlas

Test Plan/Bug Tracking Tool: JIRA, Confluence

Automation:

Having hands on experience in automating UC Components (CUCM, CUP,CUC)using Selenium – Java

Cisco WebEx Teams Testing using Selenium WebDriver

Cisco CMS(Cisco Meeting Server) Testing using Selenium WebDriver

Hands on Selenium Frameworks (Data driven, Keyword Driven, and Hybrid) and TestNG Framework

Working knowledge on CUCUMBER – BDD Framework

Hands on in CI Tools – Jenkins, Maven with GITHUB integration

Basic knowledge on My SQL Quires

Worked on Voice endpoints automation using TNGpi Framework

Worked on Jabber components (Cisco Jabber for Clients) automation by creating Automation Suit

Roles and Responsibilities:

Review and analyze the project requirements.

Plan and organize the knowledge transfer to the peers and self

Create the Software Test Plan, get it reviewed and approved by the relevant stakeholders

Configuring and Troubleshooting the new features of Cisco components

Preparing the test setup for as per testing scope

Executing the use cases and identifies defects.

Defect filing and tracking the same for closure

Identifying the test cases for automation and executing the same using selenium and python

Work history:

Professional Experience

1. CODC – HCL technologies ( Cisco division )

Software Engineer

From May 2014 to till

HCL-CODC is a Cisco offshore development center in Chennai, India. Cisco systems is involved in providing End-to-End networking solutions and networking gear Cisco is rated top IT player in the industry.

Project:

GTS (Globalization and Translation Services)

Globalization and Translation Services includes a wide range of Unified Communication Solutions including IP communications, conferencing, messaging, and mobility. We perform end-to-end testing of Cisco Unified Communication. This will help customers deploy the unified solution topology faster while potentially lowering capital expenditures (CapEx) and operating expenses (OpEx).

Professional Achievements:

Received SPOT award for raising high priority bugs for more times

Received productivity champion awards

Received appreciations for internal sessions

Certifications and Training:

Completed Cisco Certified Network Associate (CCNA)

Completed Cisco Certified Network Professional (CCNP)

Attended Python training

Attended Six sigma training

Attended training on Active Directory

Qualification Summary:

B.Tech., in Information Technology (2012) from Sri Venkateswara Engineering College with 70%

DCE., in Computer Technology (2009) from PSG Polytechnic College with 91%

Std XII(2006) from Govt.Hr.Sec.School with 75%

Std X(2004) from Govt.Hr.Sec.School with 90%

Declaration:

I consider myself familiar with technical aspects, also confident of my ability to work in a team. And I hereby declare that all the above mentioned details are true to the best of my knowledge.

Date: Sathiyaprabha Palaisamy

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