Manager Front Office

Personal Summary:

Responsible for managing daily actions, directing operations and supervising staff to assist in actualizing property long term goals and objectives.

My Objective Statement:

Looking for an edge where I can help facilitate daily missions, execute various task between assigned senior manager,

CURRENT WORK EXPERIENCES:

Operations Manager

Asya Premier Suites Boracay, Malay, Aklan

Phil. May 05, 2014 -Present

Key Functions:

Reports directly to the Resident Manager,

oversee the daily hotel operations,

ensuring that all are implemented by

following Hotel standard policies and

procedures. Act as the overall in charge in

during nonexistence of the Resident or

General Manager.

Other Duties:

• Closely monitor the safety of hotel

guests and staff through execution

of proper safety standards and

guidelines.

• Have a good working involvement in

all department and or even seeing

of all equipment and efficiently

takes care of preventative

maintenance

• Maintains the required budgeted on

each of the department cost and

maximizes profitability.

• Manage service aspects of one or

more department ensuring the

highest level of customer service by

overseeing service staff during day

to day activities.

• Respond to customer complaints,

taking appropriate action to solve

the problem.

• Staff, train and develop floor

managers and hourly employees

through orientations, ongoing

feedback and by conducting

performance reviews.

WORK HISTORY:

Dir. of Operation

Club Punta Fuego INC., Balaytigue,

Nasugbo

Batangas. Oct. 17, 2012- April 25, 2014

Resort Manager

7Stones

Malay Aklan

Hotels

Operations Manager

7Stones

Aklan

Prop.

Front

7Stones

Phil.

February

Front

Terlj

Mar.

Front

Pearl

Davao

Guest

Pearl

Davao

Outlet

Pearl

Davao

KEY

•

•

•

•

•

•

•

asks, and act as a link in

Responsible for managing daily actions, directing operations and supervising staff to assist in actualizing property long where I can help facilitate daily missions, execute various manager, subordinates, and associates.

Resort Manager

7Stones Boracay Suites, Boracay,

Malay Aklan Phil. Managed by Fuego

Hotels and Prop. July 2011 – Oct. 2012

Operations Manager

7Stones Boracay Suites, Boracay, Malay

Aklan Phil. Managed by Fuego Hotels and

Prop. June 2009- July 2011

Front Office-Reservation Supervisor

7Stones Boracay Suites, Malay AklanBoracay,

Phil. Managed by Fuego Hotels and Prop.

February 2009- June 2009

Front Office-Reservation Manager

Terlj Hotel and Spa, Ulaanbaatar, Mongolia

Mar. 2008-Jan. 2009

Front Office/Airport Representative

Pearl Farm Beach Resort, Samal Island,

Davao Del Norte, Phil. 1997- March 2008

Guest Service Officer

Pearl Farm Beach Resort, Samal Island,

Davao Del Norte, Phil. June 1995 – 1997-

Outlet Receptionist/Food Attendant

Pearl Farm Beach Resort, Samal Island,

Davao Del Norte, Phil. Feb. 1995 – Jun. 1995

KEY SKILLS & COMPETENCIES:

• Excellent leader with great people

skills.

• Strong people motivation and

orientation.

• Excellent interpersonal,

influencing& negotiation skills.

• Strong problem solving and

analytical skills.

• Possess good communication and

interpersonal skills

• High level of initiative and ability to

multitask.

• Time management and deadline

oriented.

ABOUT ME:

MELODY AMOR M. AMACIO

Malasogue

Davao City,

M: +639*********

E: melodyamoramacio

ACADEMIC

Phil. Women’s

BS. Hotel and

Holy Cross of

S. Yr. 1989

San Juan Elem.

S.Yr. 1984-

PROFESSIONAL:

English, Tagalog,

Strong knowledge

Strong knowledge

{excel, word,

PERSONAL

Delegating

Organized/Timely

Articulate

Detailed Oriented

REFERENCES

asks, and act as a link in

Responsible for managing daily actions, directing operations and supervising staff to assist in actualizing property long ME:

ELODY AMOR M. AMACIO

St. Jerome Ext. Agdao

City, Philippines

+639********* or +639*********

****************@*****.***

ACADEMIC QUALIFICATIONS:

Women’s College of Davao, Phil.

and Restaurant Mngt.

of Agdao

– 1993

Elem. School

1989

PROFESSIONAL:

Tagalog, Visayan Speaker

knowledge in using PMS-Opera

knowledge in Micro Soft Office,

word, power point}

SKILLS:

Delegating

Organized/Timely approach

Oriented

REFERENCES – AVAILABLE ON REQUSET

Contact this candidate