UX Designer

RIHAM HAGON A

PRODUCT/UX DESIGNER

Toronto-based designer

looking to make digital

products more inclusive.

RECENT DESIGN PROJECTS

SKILLS

TOOLS

EDUCATION

ADDITIONA L

INFORMATION

GREEN P (CONCEPT PROJECT) NOV 2019

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• Conducted surveys to determine user behaviours that offered insight to the missing features wanted by user s

• Created high fidelity mobile and desktop wireframes on Figma

• Analyzed information architecture to ensure hierarchical relevance and avoid clutter in global navigatio n

• Assembled presentation deck and presented to instructors, alumni, and dev and data science cohort s

RIHAGONA.COM *******@*****.*** 647-***-**** TORONTO, O N Affinity Mappin g

Usability Testin g

Wireframin g

Sitemappin g

Prototypin g

User Flo w

User Researc h

User Persona s

Sketchin g

I A

HTML/CSS

Figm a

Sketc h

InVisio n

Whimsica l

ProtoPi e

Adobe XD

General Assembl y

UX Design Immersiv e

2019 (10 wks )

Ryerson Univerist y

BA English Literatur e

2010-2013

Art & Music Curatio n

4+ year s

Digital Content Creatio n

5+ years

DJin g

4+ year s

Writing/Editin g

8+ years

WORK EXPERIENCE

PROCTER & GAMBLE (TORONTO) SEP 2018- JUN 2019

TUNAPANDA INSTITUTE (REMOTE) NOV 2017- NOV 2018

HONO WEB APP (TORONTO) DEC 2018- FEB 2020

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• Brainstormed and conducted research for new marketing strategies for Shave Care team and tracked discounted sale trends

• Created written content for in store distributors’ anti-theft campaign s

• Conducted competitive analysis to understand how store placement affect s buying trend s

• Developed critical paths and communicated with third party service providers to ensure continuity of orders and projects

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• Liaised with website developers to improve structure of website and online course s

• Tested new digital marketing and writing skills on friends and family of students which resulted in an update of the current teaching method s

• Edited digital content for online learning to ensure readability and comprehension for students lacking basic practical education and training

• Used Javascript Content Framework- H5P to develop online curriculum and educate a wider base of students who can not attend classes in person

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• Worked with stakeholders to determine product value proposition

• Conducted competitive analysis to understand strengths and weaknesses of competitors

• Conducted surveys to determine user frustrations with current competitors and develop empathy map and user person a

• Developed various iterations of user flows to reduce number of clicks to accomplish task

MARKETING AND PROJECT MANAGEMENT ASSISTANT

DIGITAL CONTENT EDITOR

UX/PRODUCT DESIGNER

OMNIVORE BOOKS (CONCEPT PROJECT) SEP 2019

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• Researched the business and user group to determine pain points and frustrations.

• Discovered solutions to increase revenue for business and user engagemen t

• Conducted user testing on current site and proposed redesign to ensure user needs are me t

• Sketched on paper and developed desktop wireframes in Sketch (tool)

• Developed clickable prototype in Invision

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