Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Brandenburg, KY
Posted:
April 15, 2020

Contact this candidate

Resume:

Jon Howard

**** ******** **. **** *****, KY *****

C: 425-***-**** ● H: 270-***-**** ● E: adcto0@r.postjobfree.com

WAREHOUSE OPERATIONS ● CUSTOMER SUPPORT ● INVENTORY CONTROL ● FULFILLMENT

Customer Service • Shipping & Receiving • Quality Inspections • Supply Chain • Heavy Equipment Operation • Vendor Management •

Excellent Communication Skills • Team Leadership • Computer Savvy • Picking • Training • Performance Evaluation

TECHNICAL SKILLS:

SAP

Delivery Scheduling Systems

MS Office

RF System

WMS: Warehouse Management Systems (SME)

LTL: Less Than Truckload Shipping

EXPERIENCE:

EBY BROWN, Shepardsville, KY Mar 2017 - Present

Eby-Brown is the largest privately-owned tobacco, candy & convenience distributor in the U.S. (2300 Employees). Founded in 1887.

Load out Supervisor

Oversaw the total load out procedure of the warehouse, including loading trucks along with ensuring the information was completely correct with each load. As well as assess training needs of staff and arrange for or provide appropriate instructions.

Responsibilities include: evaluating employee performance along with being skilled in SAP program. I also conducted staff meetings to relay general information or to address specific topics important to the department. Along with other multiple supervisor duties

RXCROSSROADS BY MCKESSON (Formerly: RXCrossroads Specialty Group), Fairdale, KY Apr 2015 - Mar 2017

RxCrossroads By McKesson provides commercial support, customized pharmacy dispensing and logistics services to pharmaceutical and biotechnology manufacturers. RxCrossroads was acquired by McKesson Corporation (NYSE: MCK).

Team member

Picked and packed medicines to ship to doctors and medical facilities, driving warehouse machinery, unloading medicines and placing in proper storage locations, quality checking medicine to make sure that it was picked, packed and shipped correctly.

ZAPPOS.COM, Shepardsville, KY Dec 2007 - Apr 2014

Zappos.com is an online shoe and clothing retailer based in Las Vegas, Nevada, United States. In July 2009, Amazon acquired Zappos in a cash & stock deal.

Picking Supervisor – Picking Manager

Served as picking manager for four years overseeing the picking process and training new hires, watching productivity, and other duties. Prior to that position I held the position of Picking lead trainer / pack ship/ receiving / put away /shipping, working in work flow control office

Work indirectly with the problem-solving department, working to find shipping errors and other mistakes.

Member of the management team in the conversion from Zappos operating system to the WMS format /platform system.

EDUCATION:

Southern New Hampshire University, Manchester, NH

Sports Management

Meade County High School, Brandenburg, KY

H. S. Diploma



Contact this candidate