Devin Bethea
Cell: 804-***-****
Email: ************@*****.***
Education:
Virginia Commonwealth University, Richmond, Virginia Aug 2015- August 2019
Bachelor of Science in Business Administration
VCU Dean’s List: Fall 2015, Spring 2016, Fall 2016, Fall 2017, Spring 2018
Winner of the 2017 Institute of Supply Chain Management Case Competition in Charlotte, North Carolina resulting in a $1000 scholarship
Member of the National Society of Collegiate Scholars
Professional Experience:
Credit Risk Coordinator for Capital One September 2019- Present
Manage account receivables, purchases, and related financials on behalf of clients
Demonstrated excellent customer service skills, organization, and attention to detail
Received Valedictorian honors upon completing new hire training
Nominated for Compliment Call of the Month (October 2019, December 2019)
Received NPS Olympian of the Month honors (December 2019, February 2020)
Evaluated and provided analysis, conclusion, and recommendations to determine best appropriate action to reduce credit risk
Communicated with internal departments and external organizations to obtain necessary information in regards consumer profiles
Service Technician for VCU Technology Services May 2016-August 2019
Processed thousands of student, affiliate, and staff members accounts to update existing records
Exhibited excellent customer service responsibilities by handling in-person or over-the-phone patrons, consistently receiving compliments about great customer-service
Demonstrated accounting and financial responsibilities by handling daily deposits, refunds, and transactions
Regularly chosen to stand in for Supervisor in their absence
Supply Chain Analyst Intern for ABB June 2017-August 2017
Efficiently ran the Material Resource Planning System to contact domestic and global suppliers learning how to network internationally
Coordinated shipments with freight forwarders and expedited materials ensuring critical deadlines of various projects were met
Formulated and improved daily processes for the department using Microsoft Word and Excel resulting in more efficient use of time
Intercollegiate Athletics:
VCU Division I Men’s Track and Field Team August 2015- May 2019
Committed 25-35 hours per week to conditioning, practice, competition, and meetings
Balanced academic and athletic time commitments effectively
VCU All Time Top 10 with the 4th best Triple Jump in school history
Atlantic 10 Conference Top 8 Indoor Track and Field Performers (2016, 2018)
Atlantic 10 Conference Top 8 Outdoor Track and Field Performers (2018)
Atlantic 10 Conference Commissioner’s Honor Roll: Fall 2015, Spring 2016, Fall 2016, Spring 2017, Fall 2017, Spring 2018, Spring 2019