Engineer Service
Resume:
**************@*****.*** Flat *A, ** Vivekananda Sarani, Kolkata, 7000 78, India +91-916*******
Languages
English
Hindi
Bangla
Santhali
Hobbies
Playing Football
Listening Music
Cooking
Nepali
Links
LinkdIn
**************@*****.*** Flat 2A, 88 Vivekananda Sarani, Kolkata, 7000 7 8, India +91-916******* Profile
Passionate field service engineer having more than seven years of experience in LED light servicing, audio system servicing, splicing machine servicing Optical Fiber, installation & maintenance of mobile tower, installation of traffic signal, complaint management and instructor etc.
Employment History
Service Engineer at Halonix Technologies Pvt Ltd, Kolkata March 2018 — August 2019
Technical
Technical audit through dedicated site visits across customer locations in order to understand customer issues.
Collate the necessary inputs obtained and analyze them to devise customized solutions for customer issues.
Supervising repair and annual maintenance issues at strategic customer locations and ensuring maximum equipment availability at site.
Product Management
Providing optimal solution as per site requirement and ensuring proper installation along with on time maintenance at customer site through effective co-ordination.
Monitoring product performance on a regular basis and planning new product installation effectively to reduce shutdown time.
Online service portal-submitting service report.
Preparation of fault analysis ox customer on monthly basis. Technical Supervisor at Sonodyne Electronics Co. Pvt. Ltd., Kolkata May 2015 — February 2018
Technical
Ensuring maximum customer satisfaction of providing pre/post technical assistance.
Supervising installation ox systems at customer site and of serving system line.
Servicing of all types of amplifiers, home theaters etc. Product Management
Providing optimal solution as per site requirement and ensuring proper installation along with on time maintenance at customer site through effective co/ordination.
Monitoring product performance on a regular basis and planning new product installation effectively to reduce shutdown time.
Generating inquiry which includes flow sheet, preparing Project, completion report, on- site Field Failure report, Service Field Failure report. Service Engineer at Tirumala Seven Hills Pvt. Ltd, Kolkata April 2014 — March 2015
Technical
Receiving faulty splicing machine (fitel) from customers & create job sheet.
Analyzing the fault in machine and to prepare the report T to solve.
On-site servicing ox splicing machine.
On-site splicing of optical Fiber cable of various vendor (BSNL) at out of state.
On-site demonstration splicing machine to customer.
Servicing ox cleaver and replacing defective parts like: Blade, Tip, Holder, Holder cover, slider etc.
Parmeswor Murmu
S E R V I C E E N G I N E E R
Details
Flat 2A, 88 Vivekananda
Sarani, Kalikapur, Kolkata
West Bengal-7000 78, India
**************@*****.***
Nationality
Indian
Driving license
Indian
Skills
Knowledge of MS Office
Communication & Presentation
Inventory Management
Customer Relations
Computer Skills
Service Engineer & Technician, Elblag Technology Pvt. Ltd., Kolkata July 2013 — February 2014
Technical
Installation maintenance of Mobile tower, Microwave antenna, GSM Antenna, 3G Antenna, BTS etc.
Making different patch cables & connectors etc.
Technician, The TEAMS, Kolkata
December 2012 — June 2013
Technical
Production of PCB & fix the LED on PCB, quality checking.
Checking programmed controller kit, function of light as per programmed.
Installation at different location as instructed by Deputy Commissioner of Police.
On-Site service as located in different places.
Instructor, Don Bosco Institute, Kathmandu Nepal
August 2012 — November 2013
Responsibility
Teaching Mobile Hardware and Software, Basic Electronics, simple power supply, Hardware
& Software installation of Computer and all OS of win XP 1, 2, 3, windows 7 and also all application software of Computer.
EDUCATION
Matriculation, Shree Public Higher Secondary School, Dharan Nepal January 1999 — March 2009
Higher Secondary (CVE), Don Bosco Technical Institute, Kolkata April 2009 — March 2011
Diploma in Mechanical Engineering, Don Bosco Technical Institute, Kolkata August 2009 — July 2012
PERSONAL DETAILS
Fathers Name : Sankhan Murmu
Mothers Name : Jamuna Kumari Hembrom
Permanent Address : Vill- Changbelia, P.O.- Ghugridanga, P.S.- Sagardighi, Dist.- Murshidabad City- Azimgunj, W.B.- 742122
Religion : Christian
Sex : Male
Marital Status : Un-married
Nationality : Indian
If solemnly declare that the particulars given by me are correct to the best of my knowledge and belief. Place: Kolkata Signature
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