Manager Customer Service
Resume:
Jami Simpson
************@***.***
Dedicated, performance-driven professional with over 10 years facilitating support in fast paced operations. Strong organizational skills with advanced understanding of customer needs with diligent attention to detail resulting in superior customer service and high levels of client satisfaction.
SKILLS AND EXPERTISE
Microsoft Office
Quickbooks
Answering Phones
Scheduling
Fax Machines
Management
HIGHLIGHTED EXPERIENCE
Academy
Merchandise Processor
09/2015-10/2015
Responsible for ensuring effective management of inventory and product inspection for customer orders. Shipped merchandise for customer delivery.
Academy
Housekeeper
03/2014-09/2015
Responsible for store thorough and overall store cleanliness: sweep, mop, scrub, dust, windows, floors, walls, furnishings, equipment, and hardware.
Clean and disinfect washrooms.
Keep washrooms and lavatories supplied with paper, towels, and soap.
Distribute custodial supplies.
Collect and dispose of waste and garbage.
Lumber Transport
Safety Clerk
01/2012-08/2013
Reviewed daily driver logs for all assigned drivers.
Collect and Reconcile driver logs with supporting documentation, such as manifests and fuel logs.
Coordinated and communicated with drivers on a daily basis.
Maintained and produced quarterly and yearly reports.
The Medical Center of Central Georgia
Clinical Technician
07/2010-04/2011
Under the direction of the supervising RN, assisted in the daily care of patients.
Recorded and reported patient vital signs, weight, and blood glucose.
Responsible for the general care of patients; general needs such as turning the patient, water, bathing assistance, room cleaning.
Assisted with patient documentation.
Responsible for equipment and supplies used in the care of assigned patients.
Bleckley PDC
Correctional Officer
01/2006-07/2010
Supervised 180-400 detainees on a daily basis.
Tracked detainee work detail in all five Dodge County Schools; managing the janitorial services provided by the detainees.
Controlled and restrained detainees as and when necessary.
Conducted searches of detainee lockers and living quarters.
Performed security observation duties and responded to emergencies.
Pulaski State Prison
11/2004-01/2006
Supervised 48-96 inmates on a daily basis.
Tracked all inmates in and out for work details, medical appointments, classes, and recreation.
Controlled and restrained inmates as and when necessary.
Assigned and managed inmate job duties.
Conducted searches of inmate lockers and living quarters.
Performed security observation duties and responded to emergencies.
EDUCATION
Bleckley County High School
Cochran, Ga
Graduated 1997
REFERENCES
Glenn Oliver
Academy Sports and Outdoors
Maintenance Manager
Dale Jones
Academy Sports and Outdoors
Maintenance Manager
Kay Stephenson
Bleckley PDC
Assistant Superintendent
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