Technician Network

I.T. Technician Network Administrator

Qualifications Profile

Focused and results-oriented professional with hands-on experience in medical, construction, and sales software as well as physical server/workstation deployment and implementation.

Equipped with knowledge of windows server/work station environments and experience in large and small network environments. Recognized for ability to work with end users to correctly uncover, isolate, and resolve issues in a complete and timely manner. Armed with excellent communication, problem-solving, and multitasking skills.

Education

2007 – 2008 Palomar College

San Marcos, CA 92069

2013 Network Security Program, Charter College

Pasco, WA 99301

Relevant Experience

Innovative Network Solutions Farmington, MI

Role: Client Service Technician SEPT 2019 – MAR 2020

Facilitated varied technical solutions in a range of client environments

Trained and supported customers to provide network resolutions

Provided support for access and domain directories

Enabled data storage backup solutions onsite and offsite

Utilized technical equipment expertise to find solutions to varied environmental needs

Xipe Inc. Kennewick, WA

Role: Network Administrator/I.T. Technician MAY 2015 – JULY 2019

Managed numerous customer network environments

Collaborated with end users on implemented network policies

Managed Active Directory users and computers

Oversaw local and cloud backup solutions

Setup, and maintained windows hyper V for clients

Performed troubleshooting of hardware and software

Spec, built, and maintained a wide array of servers across an extensive range of industries

TCT Computer Solutions Kennewick, WA

Role: Help Desk Technician NOV 2013 – APR 2015

Identified, sequestered, and corrected customer hardware and software issues

Removed virus and malware threats from customer’s computers and servers

Imaged and backed up vital customer information to external sources

Transferred data between multiple users

Repaired and rebuilt computers

Technical Proficiencies

Platforms

Windows OS § Server (2008 R2, 2012 R2, 2016)

Hardware

Dell Servers § SuperMicro Servers § HP server § Sophos Routers

Software

QuickBooks § Veeam Backup & Replication § Labtech § Comet Backup § ConnectWise Microsoft Office

~References available upon request

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