Debalina Sengupta
OMS Consultant
*.**********@*****.***
Bengaluru, India
linkedin.com/in/debalinasengupta
skype2deba
I am committed to learning, managing, designing, supporting & delivering solutions for OMS. WORK EXPERIENCE
11/2019 – Present
Senior Application Analyst
L Brands
Bengaluru, India
Design, configuration, operations of, and Integrations into, the OMS, troubleshooting, debugging & root cause analysis of application issues, coordinate support and project delivery, data mapping into and out of the OMS, support functional business requirements, handle config changes, query and analyse the data.
04/2018 – 11/2019
Senior Consultant
Xformics Inc.
Bengaluru, India
Lead for monitoring and administration of functional flows. Deployments, interface monitoring & failure reprocessing, inventory monitoring, reporting & auditing, environment sync ups, Order flow troubleshooting & workarounds; DB scripts & queries; analysis, configs & consultations over business scenarios.
02/2016 – 03/2018
Senior Associate QA L1
Sapient Consulting - Expicient
Bengaluru, India
Leading production support, enhancements & testing. Troubleshooting & problem solving. SME for functional issues, designs
& integrations. Maintenance & support for defect analysis, bug fixes & workarounds in applications. Also ATG & Hybris website testing, configuration & maintenance.
10/2015 – 02/2016
Consultant
Manhattan Associates
Bengaluru, India
Requirements & understanding of business solution for implementations & enhancements. Design functional specs (with mock up screens, flow diagrams & assumptions) in alignment with product functionality along with effort estimates. Work with teams to detail changes, investigate issues, define workarounds, do log analysis, new feature validation & configurations.
09/2013 – 09/2015
Quality Assurance Analyst
Manhattan Associates
Bengaluru, India
Planning, Estimation, Design, Configuration & Execution of System Tests, Integration Tests, Regression Tests, Smoke Tests, Sanity Tests & Performance Tests. Doing defect triage, analysis, issue recreate & retests.
SKILLS
Order Management System
Supply Chain E-Commerce
Functional Lead Manhattan EOM
Active OMNI
Cognos Analytics & Reporting
Customer Service Database
Functional Consulting
Business Requirements Enhancement
Integration Testing
Support & Maintenance
Defect lifecycle
EDUCATION
08/2010 – 07/2013
Masters in Computer
Application(MCA)
West Bengal University of
Technology
ACHIEVEMENTS
Above & Beyond Award (08/2014)
Manhattan Associates
Outstanding Performance Award
(12/2014)
Manhattan Associates
Rookie of the Year Award (01/2015)
Manhattan Associates
Collaboration Award (04/2017)
Expicient Inc.(Merged with Sapient)
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