JAN HAROLD JORDAN
PROFESSIONAL SUMMARY
Motivated and experienced with deep expertise in Information Technology across a wide spectrum of applications, including project management, networks, and security design, vendor relationship management, and administration. Recognized for assessing operational needs and developing solutions that align with business goals and meet client requirements. Strategic planning and client relationship management expert with demonstrated ability to complete tasks accurately despite interruptions and competing demands. Known for establishing positive collaborative working relationships with professionals at all organizational levels.
TECHNICAL PROFICIENC IES
Platforms
Linux / Unix SUSE RedHat Oracle MySQL Solaris AIX Centos Windows Servers Cisco FlexPod Cisco Unified Computing System (UCS) Nexus 5K NetApp Storage VMware NSX Cisco ACI Cisco Routers Switches Firewalls SonicWall Fortinet Juniper Palo Alto Cradle Point Wireless WLC Cisco Access Points
Network Protocols
T1/ E1 Frame-Relay T3/E3 ATM ISDN Ethernet IPv4 IPv6 BGP OSPF EIGRP RIP SNA BOOTP DHCP VoIP PRI SIP NTP QOS VPN DMVPN IPSEC VLAN STP Port-Channel Spanning Tree (RAPID PVST) SD-WAN SDN Security
McAfee IPS IDS Cisco IDS, IPS, AMP, URL Filtering Nessus Tenable WireShark Cisco Identity Services Engine (ISE) TrendMicro, Control Manager, Deep Security, Apex One, OfficeScan, ScanMail for Domino and Exchange, Interscan Web and Messaging Security Web Proxy Microsoft WSUS SolarWinds Patch Manager Data Loss Prevention (DLP) Proofpoint
Load Balancers
F5 Local Traffic Manager (LTM), Access Policy Manager (APM), DNS formerly Global Traffic Manager (GTM), Application Security Manager (ASM) - 4.X – 14.X Voice Applications
Cisco Unified Communications Manager (CUCM) 4.x – 12.x, Cisco Unified Contact Center Express (UCCX) 8.x – 12.x, Cisco Unity Connection (CUC UC) - 8.x – 12.x, Unified Communications Manager Express (CME) 3.x – 12.x, Cisco Unity Express
(CUE) 3.x – 8.6.12, Cisco Unity Express Virtual (vCUE) 9.x – 10.x Mitel ShoreTel Director 10.x – 14.x
Software Packages
Perl Bash Python SolarWinds Orion, NetFlow, Network Performance Monitor
(NPM), and IPMonitor Nagios HP OpenView DNS BIND WINS Active CONTACT
Address : Arlington, TX 76001
Phone : 817-***-****
Email : *********@*****.***
LinkedIn :
https://www.linkedin.com/in/ja
nhjordan/
SKILLS
• Network and Systems Security
• IT Strategy Planning and
Deployment
• IT/ Business Alignment
• Vendor Management
• IT Architecture
• Data Integrity/ Disaster
Recovery
• Risk Assessment/ Impact
Analysis
• Contingency Planning
• Technical Specifications
Development
• Team Leadership
• Project/ Program Management
• Policy
Planning/ Implementation
• Regulatory Compliance
• Research and Development
• Technology Migration
Director Microsoft Office 2016, Office365 Veritas and Symantec Enterprise Backup Backup Exec SMTP Postfix Righfax
WORK HISTORY
IT Director/Manager of Infrastructure, 12/2004 to 7/2019 Forward Air Technology - Irving, TX
• Responsible for management of global IT infrastructure with a $3 Capex million budget, $10 million operating budget, and a team of 6.
• Led a global WAN redesign project to migrate 150 locations to a new MPLS provider with overall cost-saving 12%.
• Established medium and long-term infrastructure road map plans and translating these plans into actionable projects with prioritizing necessary investments.
• Directs activities related to Datacenter and Core Infrastructure management that included Telephony, Virtualization, Storage, Backups, Disaster, Network Infrastructure, IT threat & vulnerability management, IT security, performance management, and IT compliance management.
• Implemented and ensured compliance with regulatory requirements such as Sarbanes-Oxley, PCI, PII, NIST, GDPR, and HIPAA.
• Oversees/ authorizes changes to and monitors the production infrastructure to ensure adherence to established security and recoverability policies.
• Aligned business systems according to the adopted security standards, regulatory guidelines, directives, and company policies.
• Interface with C-level and senior executives on IT initiatives affecting all areas of the business.
• Partner with IT leadership, Senior Management, and other business stakeholders to define and execute a strategic plan for IT infrastructure, integration tools, and technologies.
• Assure departmental alignment to infrastructure/ architectural standards and strategy.
• Develop and enable a supplier management process to build and maintain a strategic vendor portfolio, including hardware and software vendors, both on- premise and Cloud/ SaaS/ IaaS offerings.
EARLIER EXPERIENCE
• Senior Unix and Network Engineer Forward Air Technology
• Senior Unix Administrator Forward Air Technology
• Programmer Analyst City of Arlington, TX
• Computer Analyst Lockheed Martin
• GIS Manager City of Hattiesburg, MS
EDUCATION
Master of Science
The University of Southern Mississippi - Hattiesburg, MS Bachelor of Science
The University of Southern Mississippi - Hattiesburg, MS