Customer Service Sales

Ryan A. Hardi

**** ***** **. **. *******, WA. ***21

206-***-****

adcsc4@r.postjobfree.com

OBJECTIVE: To seek a position to where there is an opportunity to enhance skills while striving for the growth and development of a company.

EDUCATION:

Edmonds Community College

Edmonds, WA.

2009-2010

Mountlake Terrace High School

Mountlake Terrace, WA.

2005-2009

High School Diploma

WORK EXPERIENCE:

Red Robin Gourmet Burgers, Server/Bartender

Bothell, WA.

May 2015-Current

·Thorough knowledge of food and beverage terminologies and service techniques.

·In-depth knowledge of setting up assigned station with all required supplies.

·Administer and handle money according to required procedure and monitor all alcohol consumption of guests.

·Mixing ingredients to use in cocktails along with other drinks.

·Taking Orders and served guest in a fast-paced environment.

·Pouring beer and wine

·Providing guests with menu and recording food and drink orders

·Food running and tallying bills

·Providing excellent customer service

Fuji Film/Sonosite, Material Handling/Assembler

Bothell, WA.

November 2014-February 2015 (Seasonal)

·Picking orders from inventory

·Unloading, moving and storing materials

·Utilizing manual lifts, reach trucks and transfer equipment

·Storing and stacking materials according to company standards

·Identifying and verifying parts

·Reporting inventory shortages and recommending new orders

·Removing damaged materials from stock

·Operating scanners and other hand-held devices

·Prepares work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists; gathering parts, subassemblies, tools, and materials.

·Positions parts and subassemblies by using templates or reading measurements.

·Assembles components by examining connections for correct fit; fastening parts and subassemblies

Claim Jumper, Server/Bartender

Lynnwood, WA.

March 2010-October 2014

·Familiarizing guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals, and tallying bills

·Menu knowledge: Memorize details of daily specials, seasonal menu items and options, as well as rotating craft beer options

·Up-selling: Direct customers to meal add-ons and specialty drinks of perceived value to increase sales

·In-depth knowledge of setting up assigned station with all required supplies

·Mixing ingredients to use in cocktails by using the correct measurements

·Pouring beer and wine by the correct measurements

·Administer and handle money according to required procedure and monitor all alcohol consumption of guests

·Alcohol inventory

·Measuring alcohol by fluid ounces and recording data

·Entering alcohol data into the computer to determine if there is a positive or negative variance

References Available Upon Request

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