Sales Project

PRAKSHI PAYAL

469-***-**** ******@***.*** www.linkedin.com/in/prakshi-payal

EDUCATION

Southern Methodist University, Cox School of Business Dallas, TX Master of Business Administration, Business Analytics & Finance Jun 2021 GMAT: 720 Cox Merit Scholarship, Forte Fellow

Certified RPA Professional providing digital solutions GPA:3.89

Dr. A. P. J. Abdul Kalam Technical University Lucknow, India Bachelor of Technology

UPSEE Merit Scholar

May 2015

EXPERIENCE

Sopra Steria Noida, India/Nottingham, UK

Functional Consultant, Banking Division Dec 2016 – Jul 2019

• Led the integration of financial services products for 12 clients earning $410K in revenue and resulting in 2-point increase of customer satisfaction score (CSAT) on a scale of 10.

• Proposed and led the automation of Account creation and notice delivery system in the banking product which minimized manual efforts of banking professionals by 2 hours per day and increased 2019 revenue by $500K on account of new sales.

• Revised project plan and delivery schedule to include new project scope, resulting in product release for 4 financial institutions; efforts led to renewed contracts with all 4 institutions.

• Directed cross-functional team of 22 members, including development, user experience, and marketing professionals across all phases of custom banking product solutions delivery.

• Coordinated requirements and project scope across client and business teams to expedite requirement elicitation and scope definition, resulting in project kick-off one week ahead of schedule for a 40-day schedule.

• Oversaw the functional & technical implementation of GDPR compliance for 7 major clients; analyzed client’s internal processes and structure to determine whether configuration or customization was needed. Data Management Consultant, Airline Division Dec 2015 – Dec 2016

• Transformed end-to-end process by publishing product contents across new digital channel, increasing CSAT by 20%.

• Executed field testing in record time of one month, resulting in first mover advantage for the client; won “Best Performer Award” for completion before timelines.

• Optimized flight schedules by forecasting demand, allocating resources and factoring customer preferences to reduce the variable costs of operations by 12%.

• Executed cross product training sessions for 20+ people, leading to 30% increase in employee productivity. Infosys Limited Delhi, India

Associate Consultant Jul 2015 – Dec 2015

• Designed a three-tier application for a retailer with focus on making most process digital and reducing workforce cost by 20%. J & J Consultancy Services Delhi, India

Consultant Intern Jul 2014 – Jul 2015

• Collected data and forecasted performance of new machines by using predictive data analytics, contributing an 11% increase in efficiency of INR1.5 million casting unit of Defense Production of Ministry of Defense, Government of India.

• Performed market research to develop go-to market strategy for a line of pharmaceutical product increasing sales by 14%. LEADERSHIP

Team Lead, Texas Scottish Rite Hospital, Nonprofit Project Nov 2019 – Apr 2020

• Managed and mentored 8 MS Finance, MBA, and EMBA consulting team members and created Financial Modeling and Strategy for movement science and therapy services. Team Lead (Education and Literacy Department) NGO, YOGDAAN Feb 2018 – Jul 2019

• Recruited 30+ members and Organized literacy programs in 8 villages, impacting lives of more than 300 people. SKILLS & ACTIVITIES

• Management: Strategic Planning & decision making, Product Life Cycle Management, Scrum & Agile practices, Client Relations, Six Sigma (Green Belt), Revenue Forecasting, Data manipulation and visualization, Database Modelling

• Technical: R, SQL, Excel, Java, C++, C, Power-BI, Microsoft Access, Tableau, Automation Anywhere, Linear Regression, Logistic regression, Atlassian JIRA, ISTQB Certified Analyst, Advanced Word, PowerPoint

• Certifications: Bloomberg, Automation Anywhere Certified Master RPA Professional, ISTQB, Product Management 101

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