Security Engineer, IT Manager, Cloud systems, Remote
Resume:
Douglas K. Smith
Palm Bay, FL 32907
OBJECTIVE: To utilize my technical and managerial skills in a fast paced and exciting environment, drawing upon my experience in information systems, security and Cloud administration
EXPERIENCE:
Melbourne, FL
Cloud Security Engineer, (4/2016 - Present)
Responsible for the security, scanning and monitoring of hosted customer data residing in off-site data centers scattered throughout the world
Instrumental in evaluating and implementing a “Next Generation” Cylance Anti-Virus system deployed throughout the hosted systems
Collaborated with other team members in a Proof of Concept for an implementation of new SIEM services.
Implemented SIEM system to ingest logs and data from various sources to create security dashboards and alerts for the SOC and NOC.
Implemented an AWS instance OS hardening standard utilizing the STIG and CIS standards as templates.
Responsible for security audits and documentation of over 56 cloud-based domains
Responsible for configuring, scheduling and monitoring vulnerability scans for over 3200 systems, to include Load balancers, Citrix netscalers, proxies and all external IP addresses and to scan and report on internal systems.
Evaluated and implemented a Security desk ticketing system.
Collected, formatted and provided all relevant security data, logs and reports to principal members of the hosting, operations and IT departments.
Implemented and managed a Security Awareness program for company end users, to include an annual training program, monthly phishing tests and weekly tips for maintaining security awareness.
Cloud Systems Engineer, (8/2014 – 4/2016)
Responsible for the maintenance of hosted customer data residing in off-site data centers scattered throughout the continental United States
Instrumental in migrating existing customers from current legacy data centers to new systems in the Amazon Web Services Cloud.
Assisted with other team members in Proof of Concept for AWS services.
Responsible for the building and maintenance of all AWS networking, server and database systems.
Successfully built and maintained Citrix NetScalers and Load balancers in AWS Cloud environment.
Core Security Technologies, Inc., Boston, MA
Principal IT Engineer, (4/2008 – 8/2014)
Manager of all U.S. operations in a multinational IT infrastructure
Negotiated and maintained all IT Vendor Contracts, to include ISP links, telecom providers, Audio conferencing systems, disaster recovery systems etc…
Maintained, along with the IT/Systems Manager in Buenos Aires, all IT budgetary considerations and helped to plan the yearly IT budget proposals.
Complete desktop and network service and support for 75 Local and 20 remote users, including support for users in the U.K. and Germany.
Built, managed and maintained a 120 server Data Center, to include 4 SANs, 5 separate networks, all local QA/Development servers and a development R&D ‘laboratory’.
Responsible for all physical security and access, to include installing and maintaining CCTV security cameras and recording devices.
Upgraded and maintained all conference rooms to accommodate Video and/or Audio Conferencing and HD capabilities
Maintained all telecom equipment in a very high pressure Sales environment
Autonomy ZANTAZ, Inc. (formerly Steelpoint Technologies), Boston, MA
Senior Infrastructure Engineer, Engineering Dept. (8/2005 – 4/2008)
Implemented the design and installation of a $600,000 QA/Development Lab to assist the Software Engineering Department with the internal design and testing our software product
Built and maintained a Clariion CX3-80 SAN, supporting over 80 QA/Development host servers and 500 LUNs
Assisted the remainder of the Infrastructure, QA and Development Teams with daily support for internal development builds, VMWare, VSS, network, desktop and operating system issues
Maintained over 100 servers in the QA/Development Lab, making daily system upgrades and changes, to include keeping the SAN connected in synch with the software version builds.
Maintained a VMWare Virtual server environment with daily snapshots, reverts and upgrades to keep up with the fast paced software development cycles
Senior Network Administrator (4/2002 – 8/2005)
Built and/or maintained over 75 mixed Windows NT 4.0/Windows 2000 and Windows 2003 servers spread across 3 different internal corporate domains
Designed and Implemented Active Directory structure, to include group policies, scripts, permissions and shares
Built and/or maintained over 70 Windows 2000 servers utilized as an onsite Application Hosting Environment
Built and maintained 3 Microsoft Exchange servers
Successfully migrated NT/Windows 2000/Exchange 5.5 domain to Windows 2003/Exchange 2003, to include migration of end user workstations
Built and maintained a Veritas Backup Exec and tape rotation schedule, safeguarding both vital internal corporate data and multi-million dollar Hosted client data
Remotely maintained over 170 Windows 2000 servers for an off-site Application Hosting Environment
Responsible for performing all software upgrades and installation for all desktop and network systems
Responsible for all telephone/switch install/upgrades
Third-level hardware/application support for over 4000 application end-users in a Hosted environment, to include Citrix connectivity, application troubleshooting, SQL database support
ChooseEnergy.com, Newton, MA (5/2000 – 1/2002)
IT Manager
Built Windows 2000 LAN/WAN infrastructure from the ground up
Designed and implemented Active Directory structure, to include group policies, scripts, permissions and shares
Complete network and desktop service and support for 50+ local and remote users
Responsible for performing all software upgrades and installation for all desktop and network systems
Research and test new software and technologies before introduction into the production environment
Responsible for maintenance and Administration of MS Exchange Server 5.5
Partylite Gifts Inc., Plymouth, MA (10/1998 – 5/2000)
Helpdesk Supervisor
Supervised 10 helpdesk technicians in a WW environment and responsible for all desktop procedures
Second level PC software support for approximately 350 network end-users in corporate environment
Researched and tested new software and technologies before introduction into the production environment
Project manager for Office 97 upgrades and Y2K software compliance
United States Marine Corps, Worldwide (4/1984 - 7/1997)
Administrative Chief/AAV Section Leader/Platoon Sgt. (E-6)
On call daily to troubleshoot software and hardware conflicts, remove defective hardware components and procuring and installing replacement components
Built and maintained databases for tracking the records and training of over 1400 employees deployed on worldwide assignments
Successfully administered computer and administrative functions for a battalion of 1100 Marines while deployed to Saudi Arabia/Kuwait in support of Operations Desert Shield/Storm under extreme combat conditions
Successfully completed a tour of duty as a Drill Instructor, responsible for the health, well-being and training of over 2000 recruits during a 2 year independent duty assignment
EDUCATION/TRAINING:
University of Toledo, Toledo, OH, 1983
Unitek College, Freemont CA 4/2009 - Certification, CCNA Boot Camp
Boston University, Boston 7/1999-7/2000 - Certification, Windows NT Administration (MCSE Curriculum)
Pinnacle Training, Braintree, MA 9/2000 - Certification, MS Exchange Server 5.5 Administration
Data Tech Institute, Boston, MA 4/1998 - Certification, Supporting and Troubleshooting Windows 95
National Seminars Group, Boston, MA 7/1998 - Certification, Advanced PC Troubleshooting and Repair
Palomar College, Oceanside, CA 5/1996 - Certification, PC Diagnostics and Repair (A+)
AFFILIATIONS:
4/1992 - Present
Veterans of Foreign Wars Member
7/1997 – Present
Disabled American Veterans
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