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Security Engineer, IT Manager, Cloud systems, Remote

Palm Bay, FL
April 14, 2020

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Douglas K. Smith

*** ******* **. **

Palm Bay, FL 32907


OBJECTIVE: To utilize my technical and managerial skills in a fast paced and exciting environment, drawing upon my experience in information systems, security and Cloud administration


Melbourne, FL

Cloud Security Engineer, (4/2016 - Present)

Responsible for the security, scanning and monitoring of hosted customer data residing in off-site data centers scattered throughout the world

Instrumental in evaluating and implementing a “Next Generation” Cylance Anti-Virus system deployed throughout the hosted systems

Collaborated with other team members in a Proof of Concept for an implementation of new SIEM services.

Implemented SIEM system to ingest logs and data from various sources to create security dashboards and alerts for the SOC and NOC.

Implemented an AWS instance OS hardening standard utilizing the STIG and CIS standards as templates.

Responsible for security audits and documentation of over 56 cloud-based domains

Responsible for configuring, scheduling and monitoring vulnerability scans for over 3200 systems, to include Load balancers, Citrix netscalers, proxies and all external IP addresses and to scan and report on internal systems.

Evaluated and implemented a Security desk ticketing system.

Collected, formatted and provided all relevant security data, logs and reports to principal members of the hosting, operations and IT departments.

Implemented and managed a Security Awareness program for company end users, to include an annual training program, monthly phishing tests and weekly tips for maintaining security awareness.

Cloud Systems Engineer, (8/2014 – 4/2016)

Responsible for the maintenance of hosted customer data residing in off-site data centers scattered throughout the continental United States

Instrumental in migrating existing customers from current legacy data centers to new systems in the Amazon Web Services Cloud.

Assisted with other team members in Proof of Concept for AWS services.

Responsible for the building and maintenance of all AWS networking, server and database systems.

Successfully built and maintained Citrix NetScalers and Load balancers in AWS Cloud environment.

Core Security Technologies, Inc., Boston, MA

Principal IT Engineer, (4/2008 – 8/2014)

Manager of all U.S. operations in a multinational IT infrastructure

Negotiated and maintained all IT Vendor Contracts, to include ISP links, telecom providers, Audio conferencing systems, disaster recovery systems etc…

Maintained, along with the IT/Systems Manager in Buenos Aires, all IT budgetary considerations and helped to plan the yearly IT budget proposals.

Complete desktop and network service and support for 75 Local and 20 remote users, including support for users in the U.K. and Germany.

Built, managed and maintained a 120 server Data Center, to include 4 SANs, 5 separate networks, all local QA/Development servers and a development R&D ‘laboratory’.

Responsible for all physical security and access, to include installing and maintaining CCTV security cameras and recording devices.

Upgraded and maintained all conference rooms to accommodate Video and/or Audio Conferencing and HD capabilities

Maintained all telecom equipment in a very high pressure Sales environment

Autonomy ZANTAZ, Inc. (formerly Steelpoint Technologies), Boston, MA

Senior Infrastructure Engineer, Engineering Dept. (8/2005 – 4/2008)

Implemented the design and installation of a $600,000 QA/Development Lab to assist the Software Engineering Department with the internal design and testing our software product

Built and maintained a Clariion CX3-80 SAN, supporting over 80 QA/Development host servers and 500 LUNs

Assisted the remainder of the Infrastructure, QA and Development Teams with daily support for internal development builds, VMWare, VSS, network, desktop and operating system issues

Maintained over 100 servers in the QA/Development Lab, making daily system upgrades and changes, to include keeping the SAN connected in synch with the software version builds.

Maintained a VMWare Virtual server environment with daily snapshots, reverts and upgrades to keep up with the fast paced software development cycles

Senior Network Administrator (4/2002 – 8/2005)

Built and/or maintained over 75 mixed Windows NT 4.0/Windows 2000 and Windows 2003 servers spread across 3 different internal corporate domains

Designed and Implemented Active Directory structure, to include group policies, scripts, permissions and shares

Built and/or maintained over 70 Windows 2000 servers utilized as an onsite Application Hosting Environment

Built and maintained 3 Microsoft Exchange servers

Successfully migrated NT/Windows 2000/Exchange 5.5 domain to Windows 2003/Exchange 2003, to include migration of end user workstations

Built and maintained a Veritas Backup Exec and tape rotation schedule, safeguarding both vital internal corporate data and multi-million dollar Hosted client data

Remotely maintained over 170 Windows 2000 servers for an off-site Application Hosting Environment

Responsible for performing all software upgrades and installation for all desktop and network systems

Responsible for all telephone/switch install/upgrades

Third-level hardware/application support for over 4000 application end-users in a Hosted environment, to include Citrix connectivity, application troubleshooting, SQL database support, Newton, MA (5/2000 – 1/2002)

IT Manager

Built Windows 2000 LAN/WAN infrastructure from the ground up

Designed and implemented Active Directory structure, to include group policies, scripts, permissions and shares

Complete network and desktop service and support for 50+ local and remote users

Responsible for performing all software upgrades and installation for all desktop and network systems

Research and test new software and technologies before introduction into the production environment

Responsible for maintenance and Administration of MS Exchange Server 5.5

Partylite Gifts Inc., Plymouth, MA (10/1998 – 5/2000)

Helpdesk Supervisor

Supervised 10 helpdesk technicians in a WW environment and responsible for all desktop procedures

Second level PC software support for approximately 350 network end-users in corporate environment

Researched and tested new software and technologies before introduction into the production environment

Project manager for Office 97 upgrades and Y2K software compliance

United States Marine Corps, Worldwide (4/1984 - 7/1997)

Administrative Chief/AAV Section Leader/Platoon Sgt. (E-6)

On call daily to troubleshoot software and hardware conflicts, remove defective hardware components and procuring and installing replacement components

Built and maintained databases for tracking the records and training of over 1400 employees deployed on worldwide assignments

Successfully administered computer and administrative functions for a battalion of 1100 Marines while deployed to Saudi Arabia/Kuwait in support of Operations Desert Shield/Storm under extreme combat conditions

Successfully completed a tour of duty as a Drill Instructor, responsible for the health, well-being and training of over 2000 recruits during a 2 year independent duty assignment


University of Toledo, Toledo, OH, 1983

Unitek College, Freemont CA 4/2009 - Certification, CCNA Boot Camp

Boston University, Boston 7/1999-7/2000 - Certification, Windows NT Administration (MCSE Curriculum)

Pinnacle Training, Braintree, MA 9/2000 - Certification, MS Exchange Server 5.5 Administration

Data Tech Institute, Boston, MA 4/1998 - Certification, Supporting and Troubleshooting Windows 95

National Seminars Group, Boston, MA 7/1998 - Certification, Advanced PC Troubleshooting and Repair

Palomar College, Oceanside, CA 5/1996 - Certification, PC Diagnostics and Repair (A+)


4/1992 - Present

Veterans of Foreign Wars Member

7/1997 – Present

Disabled American Veterans

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