Customer Service Sales

FATIMA TAUFIQ

Date of Birth : **/**/**** Nationality : Indian

Mobile Number : +966-********* Email : ****.******@*****.***

Skills

Customer Service

Fast learner

Eager to build relationships

Fluent in English, Hindi, Urdu and little Arabic

Multi cultural

Negotiating Skills

Good Communication skills and can effectively work under pressure

Encouraging buying and up-coming selling products

ACADEMICS

2015 Schooling from International Indian School, Riyadh

2019 Bachelors in Commerce (Hons.) – from Amity University, Dubai

PROFESSIONAL EXPERIENCE

SALES ASSISTANT – PART TIME, OCTOBER 2017- GARAGE-APPAREL, UAE – Present Responsible for helping to run the store on a day to day basis by assisting with launching retail initiatives, general store maintenance and training new staff.

Meeting and greeting customers when they enter the shop.

Operating the till and handling financial transactions.

Answering queries from shoppers & receiving deliveries from suppliers.

Cataloguing stock & performing inventory checks.

Reporting any issues of concern to senior managers.

Checking and replenishing stock on displays. Undertaking cleaning and housekeeping duties. Getting items from the stock room. Ensuring the aisles are kept clear for health & safety reasons. Disposing of any discarded litter and wrappings. Making sure baskets are available for customers to use.

Helping customers find different products within the store.

COMPUTER SKILLS

MS Office / Excel / Powerpoint / Outlook

Excellent typing skills

Tally ERP 9

RETAIL SKILLS

Have clientele knowledge and able to build relationships easily & Strong commercial awareness.

Always looking for innovative ways to generate customer enquiries.

Can accurately cash up a day’s sales & managing opening & closing of registers

Able to maintain high visual retail standards.

Hobbies / Other info

Sports

Gaming

Travelling

Painting and Crafting

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