Customer Service Sales

Summary

“Be that best of whatever you are”.

- Douglas Malloch.

Consider the above as my personal mantra. I firmly believe that whatever you do, you should do it to the best of your capabilities. I am a hardworking and reliable individual that embraces challenges. I am a very good team-player, and can get the job done in solidarity.

People Skills

Strong decision maker

Complex problem solver

Innovative

Service-focused

Experience

Customer service consultant -02/2017 to 11/2017

CAPITEC BANK LTD., Springbok

Customer service.

Verifying personal documentation to FICA standards.

Making sure that Customers are satisfied with services rendered by the bank.

Floor management.

Sales Coordinator -11/2017 to 07/2018

CASHBUILD, Cape town.

Customer service.

Decoding building plans to provide estimated quotes.

Floor management.

Delivery planning.

Customer service consultant -11/2017 to 07/2018

Lufthansa, Cape town.

Customer service.

Creating reservations.

Rebooking of passengers due to involuntary schedule changes.

Additional Skills:

oSwiss International Airlines

oAustrian Airlines

oMiles and More (Status passengers)

Education

Matric 2012 –

F. J Smit Intermediate school.

Certifications

PHP Framework (certificate): Zend, Codeigniter, Symfony.

Programming Languages: JavaScript, HTML5, PHP OOP, CSS, SQL, MySQL.

Contact

Address:

101 1st Ave, Glenlily

Parow

Cape town

7500

Phone:

+27 (0-78-022-****

Email:

**********@*****.***

Languages

Afrikaans

English

Hobbies

Hiking

Sketching

Reading

Skills

Microsoft Office

Sales

Waiting/Bartending

Eduard Adams

Contact this candidate