Executive Assistant Medical
Resume:
**** ****** ******* **** *** #*** · SPRING, TX ***79-3547
504-***-**** · *************@*****.***
PATRICE C. BRIGGS
OBJECTIVE
Working in an increasingly responsible position that will enable me to utilize my talents, acquire new skills, and work closely with my colleagues.
WORK EXPERIENCE
September 2016 – Present Ochsner Health System Jefferson, LA
Supervisor, Administrative Coordinator – Department of Anesthesiology
Perform system wide administrative support and secretarial duties of extreme complexity, sensitivity and confidentiality
Act as department’s liaison
Counsel and discipline employees as necessary and monitor productivity levels of personnel
Supervise and led a staff of five direct reports
System-wide timekeeper for (7) campuses / multiple outlying clinics consisting of 200+ employees. Answered payroll questions regarding, on-call, SLD, overtime, vacation balances, etc. Generated extended Kronos reports.
Upload Physician One Time payments via Workday application
Manage programs, special projects and department functions
Applications to include Spok, Ember, Lawson, Workday, Kronos, OLN, ORACLE, and EPSI
Perform ongoing analysis of the Oracle Payroll system
Complete Kronos Audit Report and correcting discrepancies
Coordinate recruitment and interview process of internal/external Anesthesiologists and Residents
Support senior executive physicians in the absence of assistant
Compile data for various reports to include EPSI, MOR, MRO & Calibrations
Assist with obtaining primary source verification for all credentialing functions
Intermittent experience with Microsoft 2016, Adobe PDF Read/Write, and Outlook 2016
Order department supplies
Follow policy & procedures
Provide professional customer service to department to include physician office staff members as well as internal / external customers
Excellent at multitasking, working well under pressure, prioritizing workload, great judgement in stressful situations, and detailed oriented.
February 2014 – September 2016 Ochsner Health System Elmwood, LA
Executive Assistant - Information Systems Administration
Provided professional level administrative support IS Executive Leadership and department
Performed a variety of tasks such as typing, sorting, filing, photocopying
Maintained calendars, booking travel, and ordering supplies
Created documents such as memos and other correspondence and generates reports using Microsoft Excel, Word, PowerPoint and other software as needed
Served as a point of contact for the department answering calls, relaying messages, and escalating issues to the appropriate person / group
Managed projects and organized events
Interacted with other departments
7315 SPRING CYPRESS ROAD APT #617 · SPRING, TX 77379-3547
504-***-**** · *************@*****.***
PATRICE C. BRIGGS
Continued Duties
Executive Assistant - Information Systems Administration
Overseen IS contracts are processed and updated in timely fashion
Directed internal and external calls to appropriate point of contact
Overseen WebEx Accounts by creating new accounts and expunge old account
Intermediate experience with Hardware, Software, and Applications
Performed routine problem solving
Proctored Epic exams
Managed special projects for the department
Handled sensitive employee information and confidential organization information.
Interacted professionally with all levels of management
Excellent verbal and written communication skills; ability to communicate clearly and professionally with all levels of the organization, customers, vendors, and other pertinent constituents outside the organization
Strong organizational skills required managing a variety of tasks at once with frequent interruptions and minimal supervision
General Office Procedures
August 2009 – February 2014 Ochsner Health System Jefferson, LA
Administrative Assistant - Facilities Management
Provided administrative support to Director and Staff
Overseen daily activities of the office personnel
Timekeeper to Director/Managers
Compiled data for various reports to include EPSI, MOR, MRO & Calibrations
Generated correspondences, scheduled meetings, answered phones, & recorded messages
Exercised judgment & initiative, decision maker within scope of assigned authority and knowledge
Organized & maintained all permit files, compiled data for utility report & budget
Maintained confidentiality in regard to statistical information, personnel, and departmental issues
Supported change process, demonstrated flexibility and willingness to adapt to all changes
Knowledge of HIPPA, TJC, Privacy Act, Hospital Emergency Codes & etc.
Worked toward common goals by sharing knowledge, information and responsibilities with Director, Managers, and co-workers
Interacted with employees, contractors, and vendors daily
Knowledge of various computer programs/applications to include Microsoft Office 2003 & 2007, Kronos, Crystal, Group Wise, TMS, EPSI & Adobe
Ability to exercise good judgment in handling difficult situations, basic analytical skills, and good organizational and time management skills
Maintained Operational Budget, Capital & OT Tracking
Detailed Oriented, team player, worked with little to no supervision, worked well under pressure & general office procedures
7315 SPRING CYPRESS ROAD APT #617 · SPRING, TX 77379-3547
504-***-**** · *************@*****.***
PATRICE C. BRIGGS
WORK EXPERIENCE
October 2007 - August 2009 Ochsner Health System Jefferson, LA
Human Resources Coordinator
September 2006 - October 2007 East Jefferson Hospital Metairie, LA
Billing Representative
September 2001 - December 2006 Children’s Hospital New Orleans, LA Human Resources Assistant
May 2000 – September 2001 SouthTrust Bank Atlanta, GA
Banking Teller
June 1999 - May 2000 Children’s Hospital New Orleans, LA
Patient Service Representative
January 1994 – June 1999 Gulf Coast Medical Consultant New Orleans, LA
Medical Assistant
EDUCATION
August 2013 – September 2018 University of Phoenix Metairie, LA
Bachelor of Science Degree in Business, Concentration in Accounting
August 2005 - May 2008 Delgado Community College New Orleans, LA
Associates Degree, Administrative Office Technology
January 1992 - March1993 Bryman College New Orleans, LA
Certified Medical Assistant
August 1987 - April 1991 Joseph S. Clark Sr. High New Orleans, LA
General Studies
ACKNOWLEDGEMENTS
January 2019 - Mission Possible Award presented by Ochsner OMC Anesthesiology Department
October 2015 – Employee of the Month presented by Ochsner OMC Facilities Management
1987-1988 – National Honor Society – McDonough #28 Junior High School, NOLA
REFERENCE
David Sumrall, MD
Ochsner Health Chair of Anesthesiology
********@*******.***
David Broussard, MD
Ochsner Health Chair & VP Of Anesthesiology
***********@*******.***
David Grimes, MBA
Ochsner Health AVP of Hospital Operations
********@*******.***
Mimi Primeaux, CRNA
Ochsner Health CRNA System Director
*********@*******.***
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