Human Resources Professional

RACHEL WILSON

*** ******* ***. #* *********, CA *4533 707-***-**** ***********@*******.***

HUMAN RESOURCES PROFESSIONAL

High performing HR/Administrative Professional with over 10 years’ experience who thrives on continuous process improvement and translates business vision into HR initiatives that improve performance, growth, and employee engagement. Positive influencer who embraces tough challenges and translates visions and strategies into actionable, value-added goals.

KEY QUALIFICATIONS

HR Policy, Process & System Design HR Best Practices Organizational Development

Change Management Workforce Planning & Development MS Office (Word, Excel, PowerPoint, Access, Outlook)

Talent Acquisition Continuous Process Improvement HRIS Technology (PeopleSoft, ADP, SAP, Ceridian) SharePoint EDMS/Documemtum ATS (Taleo, NEOGOV)

EDUCATION

B.S. Business Administration, California State University, Sacramento

B.S. Animal Science, University of California, Davis

PROFESSIONAL EXPERIENCE

Valent USA, LLC Walnut Creek, CA Nov 2019-Jan 2020 (via Ascent Services Group)

Human Resources Specialist

Managed a broad range of HR functions including HRIS administration, personnel file management, onboarding, new hire orientations, creating standard operating procedures, HR policy development, and terminations

Developed and implemented HR policies and procedures meeting the needs of the organization and employees.

Responsible for data integrity in systems and ensured deliverables were reviewed for accuracy.

Conducted data audits and reconciliation on employee data including HR file records, I-9s, Visas, benefit elections, new hires,

and terminations.

Created and customized timely metrics reporting for turnover, staffing, departures, and other reports as needed utilizing HRIS

systems, Excel, and other applications to manipulate and analyze data.

Set up and managed virtual HR files including interns, temps, and contingent workers. Maintained accuracy and compliance

for all documents.

Identified and recommended business process improvements to better prepare the company for continued growth.

Pacific Gas & Electric Company, San Francisco, CA Oct 2018-Sept 2019 (via Varite, Inc)

Executive Recruiting Coordinator (Apr 2019-Sept 2019)

Supported the Executive Recruitment Team providing a high degree of professionalism and customer focus

Partnered with Recruiters and Managers to guarantee efficient execution of the hiring process.

Coordination and administration support for job descriptions and new hire offer letters.

Conducted assessments for qualifications and pre-employment process, references, background checks, drug screening, etc.

Maintained applicant tracking system, auditing, compliance, SAP entry, and ensured proper tracking of all applicants

Served as primary contact for scheduling candidate interviews and internal customers. Oversee travel details and communications for candidates.

Partnered with HR staff and internal customers to ensure smooth transition from candidate to new hire on-boarding.

Created new documents and managed confidential files and other privileged information.

Prioritized work flow to make sure the needs of recruiters, managers, and candidates were met

Senior Administrative Clerk (Oct 2018-Mar 2019)

Responsible for providing administrative support to the Law Department Legal Finance Support Group

Inputted and maintained records in department database programs.

Used TeamConnect and Taulia systems for processing vendor invoices

Used SAP Financial to gather data and create reports for reconciliation of financial information between department database and SAP.

RACHEL WILSON

631 Pacific Ave. #1 Fairfield, CA 94533 707-***-**** ***********@*******.***

Processed and ensured accuracy of department records. Review records and resolve any discrepancies that are not in compliance with department procedures.

Created, tracked, and maintained vendor contracts. Provide weekly reports on vendor contract status.

Managed onboarding of vendors for set up in e-billing system. Direct communications, both internally and externally with key stakeholders for effective management of all vendor set ups.

Assisted with tracking and managing timekeeper and billing rate approvals for vendors and outside counsel.

Aided the department team on various assigned projects

Metropolitan Transportation Commission, San Francisco, CA Jan 2018- Jul 2018 (via AppleOne)

Human Resource Analyst I

Tasked with managing the daily operations of the Human Resources Department while driving transition from labor intensive processes to consolidating daily HR functions

Managed all employee data in the HRIS database; responsible for most data entry, accuracy, and system integrity of all employee data.

Administered work flow of data from Human Resources to other functions such as benefits, payroll, talent acquisition, and information technology. Identified opportunities and implemented process improvement for daily Human Resource operations.

Executed and distributed schedule system and custom reports.

Monitored internal operating procedures to determine compliance with regulations and corporate policies.

Tracked and administered annual merit and performance evaluations review process for entire staff.

Updated and maintained SharePoint site for Human Resources Department. Partnered with technical team to resolve integrity issues and improve site functions for end users.

Streamlined new hire onboarding activities in order to provide a smoother transition for new employees.

Supported various Human Resource programs in the areas of benefits administration, employee development and training, performance evaluations, employee relations, talent acquisition and internship programs.

Partnership HealthPlan of California, Fairfield, CA Jun 2016-Nov 2016 (via Robert Half International)

Project Manager, Human Resources

Worked directly with HR leadership team to develop effective high-quality HR projects and programs meeting the needs of the HR Department

Managed webpage for HR Department including HR policies and procedures. Provided summary of updates to appropriate teams.

Published HR documents on SharePoint; including policies, procedures, and job descriptions.

Prepared and revised company-wide job descriptions.

Maintained a prioritized list of all HR projects and communications effectively to key stakeholders.

Provided day-to-day management of HR reporting including implementing and delivering meaningful metrics, scorecards, and

dashboards to department and company leaders.

Oversaw and managed the Telework Program for the company.

Designed, developed, managed reports and dashboards including routine ad hoc as business needs required.

Provided support to the HR Team on various projects related to research, analysis of business requests, problem solving, issue tracking, and resolution.

Pacific Gas and Electric Company, Walnut Creek, CA Aug 2015-Mar 2016 (via The Norland Group)

Director’s Assistant

Provided administrative support to the Director, Labor Relations of Contracts and Labor Relations Specialists Team. Also provided administrative and billing support for all outside contracting issues supporting IBEW and ESC represented union employees

Managed calendar, scheduling, and meeting logistics, booking conference rooms, catering, set up audio visual, prepared staff meeting materials and agendas.

Tracked inventory and ordered supplies through SAP using SRM, prepared and processed invoices and goods receipts.

Generated monthly invoices for time off for union business of IBEW and ESC represented employees.

Distributed, tracked, reconciled, generated billing for union Time off and Union LOA requests.

Monitored and tracked expenses against the department budget.

Provided guidance to the Labor Relations staff in relation to self-service time entry using SAP and other Payroll issues.

Processed requests for SAP Organizational Change Requests (OCRs) and Personnel Change Requests (PCRs) for employees and Contractors.

Updated distribution lists and organization chart.

Provided written correspondence: Compose, proofread, edit, and distribute written correspondence, and documents for signature.

Managed Labor Relations SharePoint and Webpage.

Oversaw the grievance tracking system, Union Time Off requests, and Union Leaves of Absence including monitoring of the grievance mailbox and providing administrative support for the overall grievance process (Fact Finding, Pre-Review Committee, Review Committee, and Arbitration).

Generated and distributed various monthly, quarterly, and annual reports for outside contracting for IBEW and ESC.

RACHEL WILSON

631 Pacific Ave. #1 Fairfield, CA 94533 707-***-**** ***********@*******.***

University of California Berkeley, Berkeley, CA Sept 2014-May 2015 (via Randstad, Inc)

Human Resources Generalist

Instrumental in providing high level customer service and a diverse range of HR administrative support functions to the Campus Shared Services and Academic Personnel Support Team

Managed new hire on-boarding sessions in support of 30,000+ campus customers. Decreased the processing time for onboarding new hires by 50%.

Responded to a wide array of inquiries which involved researching benefits, polices, and procedures.

Ensured all new hires had appropriate documentation for hiring including I-9, Visa, and Work Authorization.

Conducted weekly benefit orientations for all new hires.

Effectively evaluated all Health and Welfare benefit plans to ensure employee and business needs were being met. Advised necessary changes and recommended improvements.

Entered and maintained employee records in HRIS system, and retrieved pertinent information retained for reporting and billing purposes.

Completed personnel change requests using PeopleSoft that included status changes, reclassifications, transfers, appointment extensions, and terminations in a timely and accurate manner.

Responsible for the administration of all leave of absences that included FMLA, Medical Leaves, PDL, and Worker’s Compensation.

Pacific Gas and Electric Company, San Francisco, CA Jun 2012-Jun 2014 (via Amerit Consulting, Inc)

Senior Human Resources Assistant

Provided administrative and business support to the HR Total Rewards Compensation Team. Provided back-up support to the Director of Compensation: maintained calendar, managed scheduling and meeting logistics, booked conference rooms, set up audio visual.

Assisted with streamlining multiple job tasks into one centralized process thereby reducing time to create individual jobs by 60% and providing greater efficiency for department work flow.

Participated in salary surveys, performed survey job matching, and market research as needed.

Conducted regular audits to ensure data integrity of the job catalog.

Provided support for the administration of the annual pay planning process including system testing, audit reviews, and employee data.

Assisted with creating internal process documentation and recommended improvements to existing processes and procedures for creating and maintaining job data.

Partnered with Compensation Managers to accurately maintain salary pay ranges in Market Data Report.

Generated bi-weekly ad hoc reports for basic pay and rotational assignments related to non-bargaining/bargaining unit employees.

Processed retention award requests and maintained tracking file.

Updated and maintained minimum qualification requirement upload files so key stakeholders could ensure accuracy of all job descriptions.

Support task tracking items with team for status updates at staff meetings.

Provided support to Compensation Team on various assigned projects.

The Cedars of Marin, Ross, CA Sept 2008-Feb 2010

Human Resources Generalist

Responsible for providing first point of contact for all walk-in and phone inquiries related to employment, benefits, policies and procedures, and employee activities.

Conducted all recruitment functions that included: posting ads on job websites, assisting in developing enhanced sourcing and

networking contacts through colleges, community agencies, and other sources, review resumes and conduct phone screenings, pre- employment reference checks, sourcing, and coordinated background investigation process including but not limited to fingerprinting, criminal checks, medical screening and drug testing, scheduled and coordinated high volume of interviews for hiring managers.

Implemented tracking tool for continuous training of all employee staff to ensure compliance with federal and state laws and

regulations. Provided monthly, quarterly, and annual reports to managers using training database.

Conducted new hire orientations. Set up and maintained personnel and medical file for all employees in accordance with state and federal regulations.

Responsible for enrolling employees in benefit programs, maintaining files, and making accurate changes to employee benefits in HRIS.

Administered the Health & Welfare, 403 (b), Flexible Spending Accounts, and COBRA benefit plans coordinating all benefit paperwork.

Evaluated and revised internal processes to reduce costs and increase efficiency.

Facilitated open enrollment for all voluntary benefit plans and executed monthly billings to vendors.

Prepared, audited, and transmitted bi-weekly billing reports for new hires, status changes, and terminations. Compared file

corrections to ensure accuracy and timeliness. Processed weekly reports for applicant and resume tracking systems.

Tracked and administered all LOA’s including FMLA, Medical Leaves, PDL, and personal leaves.

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