Owner/Operator
Resume:
Work History
Entrepreneur, Owner
Florida Collegiate
Umpires/Northe East
Collegiate Umpires
Robert
Healey
Contact
Address
Warwick, RI, 02886
Phone
adcrox@r.postjobfree.com
Skills
Financial analysis
Operations oversight
Relationship management
Documentation and
reporting
Human resource
management
Staffing
Business planning
Employee scheduling
Coaching and mentoring
Recruitment
Staff training/development
Effective leader
Enthusiastic leader with 20 years of experience planning, leading and improving problem solving functions. Strategic in developing policies, managing over 150 people activities and payroll. Focused on motivating staff and working with diverse personality types by motiving current staff and recruiting new prospects to drive improvements. Owner/Operator
North East Collegiate Umpires, Warwick, RI
Spoke professionally with customers regarding
complaints, gathering all necessary information to make educated decisions and address issues.
Assessed financial reports and statements regularly to update processes and operations for greater
profitability.
Managed day-to-day business operations, including
accounting, finance, HR, marketing and public
relations.
Engaged with 40 clients regularly through email and telecommunications correspondence to present
newest offerings, respond to questions and and
proposals.
Directed business operations for 200-employee
company doing $500,000 in yearly revenue.
Stayed in open communication with dispatch team
and readily adapted to changing customer needs
or scheduling demands.
2014-01 -
Current
Owner/Operator
Florida Collegiate Umpires, Inc, Warwick, RI
Established and administered annual budget with
effective controls to prevent overages, minimize
burn rate and support sustainability objectives.
Assessed financial reports and statements regularly to update processes and operations for greater
profitability.
Managed day-to-day business operations, including
accounting, finance, HR, marketing and public
relations.
Spoke professionally with customers regarding
2011-01 -
Current
Education
Accomplishments
Client account
management
Business development
Conflict resolution
Contract negotiation
Proposal preparation
Interpersonal and written
communication
Proficient in Microsoft
Document preparation
Reporting knowledge
Professional relationship
building
Software
Proficient in Microsoft, excel,
and power point
Quick Books and payroll
software
complaints, gathering all necessary information to make educated decisions and address issues.
Engaged with 80 clients regularly through meetings and presentations correspondence to present
newest offerings, respond to questions and updates on yealry guidelines.
Developed and nurtured lasting customer
relationships by projecting professional corporate image and responding quickly to issues.
Directed business operations for 150-employee
company doing $1million dollars in yearly payroll. Profesional Umpire
Minor League Baseball, St Petersberg, FL
Collaborated with team to define business
requirements for organizational processes, achieve productivity standards and adhere to accuracy
standards.
Adhered to established policies, procedures and
compliance for satisfactory performance.
Improved quality processes for increased efficiency and effectiveness.
Managed quality assurance program including on
site evaluations and complete understanding of
company models.
Developed team communications and information
for performance meetings.
1998-06 -
2009-10
Bachelor of Science: Business
Administration And Management
Franklin Pierce University - Rindge, NH
1995-08 -
2020-06
High School Diploma
Cranston High School East - Cranston, RI
1992-08 -
1994-06
Supervised team of 150 staff members.
Major League Baseball Assignments
Part Time Scout New York Mets
Umpire School Instructor, training over 150 umpires yearly
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