Customer Service Administrative Assistant
Resume:
REBECCA GEORGE
Colorado Springs, Colorado
************@***.***
SUMMARY
Education: High School Diploma
Proficient using FedEx Manager Software, Microsoft Excel, Word. SAP, AS 400 and Oracle Database Software
Develop and implement daily systems to assure availability for on time delivery.
Possess a high attention to detail and ability to learn new tasks and programs quickly.
Organized and goal oriented with a strong customer based focus to resolve concerns and improve efficiency.
Exceptional communication with customer service and multitasking skills to meet goals and deadlines.
PROFESSIONAL EXPERIENCE
07/15/2019- Present
Keysight Technologies, Colorado Springs, Colorado
Contract Employment with Zero Chaos.
Material Handler/ Receiving Clerk/ Marketing Assistant Coordinator.
Received incoming materials and picked orders accordingly based on supervisor’s instructions.
Determined best shipment methods and carriers utilizing knowledge of procedures of routes and rates.
Prepared and attached all shipping related documents to shipments, such as packaging slips, bills of lading, commercial invoices and dangerous good declarations.
Developed marketing plans and prepared appropriate campaign strategies for desired products.
Ability to achieve performance objectives.
Gained knowledge of performing marketing research based on customers requested orders.
02/12/2019- 06/12/2019
Collins Aerospace, Colorado Springs, Colorado
Contract Employment with Manpower.
Receiving, Shipping Clerk
Entered required information into the SAP database identifying proper designations to fulfill completed orders throughout the facility.
Responsible for accepting the freight arrival with stocking and transferring deliveries to maintain incoming and outgoing destinations.
Strong ability using Sap software to implement daily procedures with organizational skills..
Receives products from vendor deliveries and assist with unloading of freight from the loading docks.
Compares packing list to company purchase orders to invoices.
03-15-16 – 01/14/2019
Ace Retail Support Center, Colorado Springs, Colorado
Administrative Assistant III
Ability to effectively correspond with retailers via the telephone and email.
Provides external and internal customers with requested information.
Research data to address operational challenges with customer service issues.
Developed and maintained positive customer relations.
11/12/2015- 02-28-16
Excalibur Manufacturing. Colorado Springs, Colorado
Shipping Coordinator
Providing routing information and issuing shipping instructions to ensure deliveries arrive on time and to their correct location. Also responsible for tracking of goods to their destination ensuring that if any problems arise that the problems are resolved so as to avoid delays.
Record shipment data, such as weight, charges, space availability and damages and discrepancies for reporting, accounting and recordkeeping purposes.
Confer and correspond with establishment representatives to rectify problems, such as damages, shortages and nonconformance to specifications. Highly proficient using Systems Applications Products as well as Enterprise Resource Planning for security and data integrity.
11/03/2007 – 1/22/2015
Westone Laboratories, Colorado Springs, Colorado
Data Entry / Shipping-Receiving/ Customer Service
Prepares shipments according to indicated priority on order forms.
Expedited completed ear mold orders using Fed Ex Manager Software and UPS Billing along with International Shipping Procedures.
Develop and implement daily systems to assure availability for on time delivery.
Coordinated and supported manufacturing responsibilities to meet production line/ material demands.
02/05/ 2005 - 09/18 2006
Aircraft Interior Products- Goodrich, Colorado Springs, Colorado
Product Assembly
Ensure that all product met customer specification according to customer purchase orders.
Responsible for pulling product from inventory to complete each purchase order.
Recognized for implementation of a process to identify material prior to final inspection.
EDUCATION
Coronado High School, Colorado Springs, Colorado – High School Diploma
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