Customer Service English

Location:

Posted:

April 09, 2020

Andy Bains

V6G 2R9

*************@*****.***

Skills and Qualifications

Communication

Punctuality, determination, discipline and adaptability

Multi-lingual (English, Punjabi, Hindi)

Demonstrated ability to gain knowledge quickly, follow safety precautions

Work Experience

Tutoring in English & General Arts January 2015 – Summer 2016 / Fall 2019 – Winter 2020

Edit and proofread assignments

Assist in structuring papers

Sam’s 11 Star Transport Ltd. January 2013 – August 2014 / Fall 2016 – Summer 2019

Swamper in courier and delivery services

Using Microsoft Excel to create invoices

Teleperformance Summer 2015 – Spring 2016

Providing customer service by handling inbound calls

Patience and remaining calm under pressure

Communicating effectively and adapting as needed

W. Kreykonbohm Corporation Fall 2008 / Spring 2009 / Summer 2012 / Summer 2013

Production line worker and packaging cabinet products

Organization of merchandise for delivery

Loading and unloading trucks

Best Buy Fall 2007 – Summer 2008

Cashier trained to work with time efficiency

Organization of merchandise and assisting customers

Education

McGill University Fall 2010 – Winter 2012 / Fall 2014 – Winter 2014

Attended for Bachelor of Arts