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Registered Nurse Customer Service

Location:
San Mateo, CA
Posted:
April 09, 2020

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Resume:

Alejandra Godinez

**** ****** ****** #*** ******* City, CA 94063 Phone: 650-***-**** E-Mail:

******************@*****.***

Objective

I am a self-motivated, bilingual, literate and fluent in both English and Spanish, team player who is organized and a fast learner. Currently seeking a challenging position with opportunity for growth where I can utilize all my professional working skills and further my career in Health Care with experience in the following areas:

Experience

Atherton Park Post: Licensed Vocational Nurse Dec 2019- current

● Work under the supervision of a Registered Nurse and a Physician by providing bedside care for patients.

● Administer medication in proper dosage using the seven rights.

● Monitor fluid intake and output, GT feedings, tracheostomy, foley catheters.

● Assist RN’s with TPN, laboratory values, IV antibiotics by removing from refrigerator to be given on time at room temp.

● Check blood sugar and administer insulin per sliding scale or as ordered by physician.

● Follow up with doctors orders and carry out telephone orders under nursing scope of practice.

● Document on Point Click Care (PCC), MAR and TAR.

● Work with both long-term and acute care patients

● Administer and carry out treatments per wound doctor orders under the nursing scope of practice.

American Express: Receptionist/Assistant to office manager August 2019 - Oct 2019

● Temporary 3 month position

● Greet clients and employees

● Maintained and supervised office operations

● Maintained office supply inventory

● Communicated with clients and fulfilled clerical activities

● Assist EA’s with organizing meetings for VP’s throughout the day

● Approve & check for conflicts on all meetings via Microsoft outlook

● Assist the office manager with coordinating events in the office Nursing Student Internship Oct 2017 - Jul 2019

Laguna Honda Hospital. San Francisco, CA

Atherton Regency. Menlo Park, CA

Burlingame Long Term Care. Burlingame, CA

● Tracheostomy care and Suctioning

● Intermittent catheterization using sterile techniques

● Performed intradermal PPDs, injections, insulin administration, vaccinations.

● Administered medication using the 5 rights

● GT feedings and GT meds

Alameda Juvenile Justice Center, Alameda, CA

● Administered medication in a safe and timely manner across 4 wings using the 5 rights

● Documented medications administration using EPIC EHR Kaiser OB, Union City, CA

● Observed teaching of blood sugar monitoring and dietary management of gestational diabetes

● Assisted nurses with rooming in, vital sign collection, and psychological assessments

● Setup sterile fields and final tool count pre/post procedure

● Assist in MyoSure surgical procedures

Kaiser Pediatrics, Union City, CA

● Administered IM flu vaccines for pediatric patients

● Updated patient vaccination records using EPIC/EMR Richmond Dental:Front desk Jan 2017- Jan/2019

● Welcome and greet patients and visitors, in person or over the phone

● Answer multiple phone lines, schedule appointments

● Optimize patients’ satisfaction, pay attention to detail, provide excellent customer service

● Register new patients and update existing information by collecting detailed patient information including personal and financial information

● Follow the HIPPA regulations and maintain patient confidentiality

● Responsible for keeping the reception area clean and organized True Food Kitchen: Line Cook Oct 2016 - Nov 2017

● Provide informative customer service in an open kitchen format

● Making sure work environment is compliant with OSHA regulations

● Making sure all food supplies and food ingredients are made promptly

● Making sure operations run smoothly for great customer satisfaction Honor Care: Care-Pro Aug 2015 – Sept 2016

● Provide care at client’s home

● Assist with activities of daily living such as bathing, toileting, transferring from bed to wheelchair, using hoyer lifts or assisted devices, providing a safe environment for all clients

● Provided transportation for clients to and from Dr. appointments

● Performed wellness checks on the field to patient’s homes

● Assisted family members in understanding how to properly care for patients with debilitating conditions

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Atherton Healthcare: Certified nurse assistant June 2014 – June 2015

● Assist patients with activities of daily living and optimize patient’s involvement in their care.

● Keeping up with compliance and State Hippa laws and regulations

● Assist RN’s and LVN’s with range of motion exercises, vital signs and promptly answering call lights.

● Manage front desk including answering telephone lines and transferring phone calls to appropriate

● departments.

● Ensure information regarding appointments is relayed to appropriate parties including nursing staff and transportation.

Education

High School Diploma

● Community School Center - Redwood City, CA

● Graduated 2012 with a high school diploma

Job Train

● Certified Nurse Assistant

● Attended school full time for 5 months

Gurnick Academy of Medical Arts Oct 2017 - Jul 2019

● Licensed Vocational Nurse

● Graduate July 26, 2019

Certifications/License

● CPR-BLS certification

● Guard Card: Expires Oct. 2020

● IV/Blood Draw certification

● LVN License

● CNA/HHA

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