Software QA

COLLEEN WALSH

( * * * ) * * * . * * * * – c o l l e e n . d a r b y . w a l s h @ g m a i l . c o m

C h i c a g o, I L 6 0 6 2 2

S K I L L S Technical skills:

• Java

• SQL – querying and maintaining relational databases

• Python

• Wordpress

• Experience with SaaS

Soft skills:

• Leading meetings and presentations

• Analytical/problem-solving skills

• Translating stakeholder needs into written requirements

• Interpreting and editing written requirements to reflect technical and stakeholder needs

• Background with Agile/Scrum paradigm of software development E X P E R I E N CE S O F TWARE QA: Logistics Health Inc (Remote), 2018 – 2019 As a software QA, I have gained a working knowledge of agile software development, lead meetings, worked as part of a scrum team, participated in sprint planning, written test cases, and worked with others to improve our software development process. H E L P D E S K S P E C I A L I S T : Logistics Health Inc (Bensenville, IL), 2017 – 2018 As a helpdesk specialist, I was able to get an in depth view of the different ways that both internal and external users utilized our software, and where they ran into difficulties. It helped me develop a user-centric perspective.

H E L P D E S K I N T E R N : Logistics Health Inc (La Crosse, WI), 2016 – 2017 Working as a helpdesk intern at LHI, while in college, helped me to get experience working with a large organization that catered to many stakeholders, all of whom had different needs that had to be met. Additionally, this position in particular helped me to get a very holistic view of how all the different pieces in large organizations work together. E DUCATION I N F O RMATION S Y S T EMS: University of Wisconsin, La Crosse (La Crosse, WI), 2017 Bachelor of Science, Major in Information Systems, Minor in Computer Science REFERENCES Available upon request

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