Muhammad Shahbaz Aziz

E-Mail:(adcqfk@r.postjobfree.com) Infrastructure Design & Implementation Management Professional

(adcqfk@r.postjobfree.com) Cell# +966*********) Saudi Arabia & +923*********) Pakistan

OBJECTIVE:

IT Infrastructure design and implementation Management Professional with successful track record of achievements in delivering business improvements solutions and implementation of various enterprise wide IT Health Care & Telecom System Solutions. Latest Network/Hardware & Telecommunication Troubleshooting, Installation Technical Support latest Technologies.

(Holds 14+Years of Experience) with strong analytical, attention to details & well-developed time management, problem solving, organization, communication, decision making and interpersonal skills honed throughout work history.

SPECIALITES:

IT & Pacss HealthCare ERP /HIS & RIS Support Service also Network & Telecom Troubleshooting, (VoIP,VPN,VLAN,TLAN) Storage Network, Nortel/Ericsson PABX (AVAYA IP PHONE/ACCESS POINT/DECK SYSTEM & IP /CCTV IP-BASE NETWORKING VOICE/DATA (NORTEL ROUTER/CISCO/NORTEL SWITCHES)operational support tools and processes, Desktop Support Management, Healthcare IT, Wireless Healthcare, Project management &Inventory Management,Help desk Management, Administration & troubleshooting of PABX systems Nortel, Technical Support for medical equipment’s, Philips Data Center, CT scan, MRI & other modalities, Spacelab monitors, ECG, CTG IT, Hospitality, IT. Supply Chain Management System& HR/Tools Online Oracle Web-based ERP Systems HR software, HRIS, HRMS system.

STRENGTHS:

14+ years of progressive experience in Gulf Country

Business analysis and solutions implementation

Technical Administration & coordination skills

Strong managerial & operational experience /Leadership skills

Installation-Configuration-Troubleshooting

Project management & business re-engineering

ACADEMIC QUALIFICATIONS

Master of Business Administration – I.T & MIS (Under Process)

Virtual University, Lahore-Pakistan.

2019

Bachelor of Computer Science Hon’s

(AKJ) University, Islamabad, Pakistan.

2005

Higher Studies of Pre-Engineering Science.

Govt. City College from -Karachi Education Board Pakistan.

1998

DIPLOMA & CERTIFICATIONS

MSCE+I – Microsoft Certified System Engineer (2000 Track)

2001

MSCE – Microsoft Certified System Engineer (2000 Track)

2001

MCP – Microsoft Certified Professional (2000 Track)

2000

Computer Diploma (American School of International Business)

2000

Specialized Diploma in Computer Networking from Lincoln Institute Washington,(University Of Northern), U.S.A.

1998

Specialized Diploma Networking Govt of Sindh Trade Testing Board Directorate of Main Power & Training.

1999

Hardware Diploma A+ Govt of Sindh Trade Testing Board Directorate of Main Power & Training.

2003

Certificate of the (PTCL-Zone-IV) Wireless-LAN Project Monitoring Development Section

2002

Certificate of the (Computer Network & Nokia Hardware Techniques) PTCL.

2003

Certificate of Appreciation during the job Training (PTCL-Zone VIII-Karachi).

2003

Certificate of ( New Management of Venous Disease) Al-Habib Education & Training Institute Saudi Arabia

2009

Certificate of (Computer Orientation Course) (PTCL-Zone VIII-Karachi).

2002

WORKSHOPS CONDUCTED

Computer Orientation Course for Pak Army Head Quarter Army Women Association (APSACS) Members arranged.

Computer Orientation Course for Army Public School Teachers during summer vacations.

Computer Orientation Course Organized by the management of (PTCL).

Member of (Pakistan Telecommunication Company Limited -Technical Education Sector)

CAREER HISTORY

WORKED AS (TECHNICAL MANAGER) (Advance I.T & Telecommunication Systems) PAKISTAN

Sep-2017- Dec-2019.

WORKED AS (ASST IT MANAGER) Al-EMADI MEDICAL HOSPITAL GROUP (DOHA-QATAR)

Jun-2015 – July-2017

WORKED AS ( PROJECT IT OFFICER) (GOVT.K.P.T/KARWAN-E-HAYAT HOSPITAL (KARACHI-PAKISTAN)

July-2012- Dec-2014

WORKED AS (IT SUPERVISOR) HCC-DUBAI- UAE.

Mar 2010 - May 2012

WORKED AS (IT ENGINEER) HMG-DR.SULMAIN AL-HABIB MEDICAL GROUP (SAUDI ARABIA/UAE/BAHRIAN)

Feb-2008 - Mar 2010

WORKED AS (IT INCHARGE)ARMY PUBLIC SCHOOLS & COLLEGES SYSTEM (APSACS) KARACHI-

PAKISTAN Appointed by the (Pakistan Army Headquarter Crop 5 Karachi-Pakistan)

Jan 2005 - Mar2007

WORKED AS (SYSTEM SUPPORT ENGINEER) PAKISTAN TELECOMMUNICATION COMPANY LIMITED (PTCL) PAKISTAN.

Sep 2001- Mar 2004

PROVEN JOB ROLE

WORKED AS (TECHNICAL MANAGER) Advance I.T & Telecommunication Systems).

IT SERVICES:

IT Department and Stability and Security managing Infrastructure Projects. Sage ERP 300 & Oracle 10g, HIS,EHR & RIS, Hospital Clinical Management & Paper less(Hr-Admin Document Control SoftwareERP-System)Following up on Project Status Researching Project implementations Network & IP Telephony Implementation LAN, WAN,VLAN/TLAN Network Security, wireless, VOIP & video Implement through Blade Servers, Storage Area Networks, Network operating systems, networking devices administration and Maintenance in multi-platform environments & Planning Preparing IT Budget responsible.

Maintaining ERP /HIS & RIS Support Service also Network & Telecom Troubleshooting, (VoIP,VPN,VLAN,TLAN) Storage Network, Nortel/Ericsson PABX (AVAYA IP PHONE/ACCESS POINT/DECK SYSTEM & IP /CCTV IP-BASE NETWORKING VOICE/DATA (NORTEL ROUTER/CISCO/NORTEL SWITCHES)operational support tools and processes, LAN, WAN,VLAN/TLAN Network Security, wireless, VOIP & video and server architecture.

Switches:

Configuration of Ubiquity Power Bridge M5, Nano Bridge M5 & PowerStation5 radios.

Configuration of manageable switches of RTS and MRO Tech, Access points & Radios.

Configuring HP 3Com Switch 5900AF-48XG-4QSFP-JC772A as Core Switch.

Configuring HP 3Com Switch 5820X-24XG-SFP-JC102A as Core Switch.

Configuring Wireless Controller HP MSM760.

Configuring and Managing the Core Network Infrastructure (Routers, L3 Switches & L2 Switches).

Routers:

Configure, installs, and maintains network infrastructure equipment including routers, switches, firewalls, Cisco AP, wireless LAN controllers, VPN, IP telephony systems.

Configuring & troubleshooting of Cisco Routers (2900, 1900) & Switches (2960, 3560, 3750-E, Catalyst 500 Express, Voice Gateway 2821, LAN/WAN environment.

Implementation of Nexus 7000, 5000, 2000 series switches connecting to blade servers.

Working on VPN Technologies (VPN Client, site-to-site VPN), IPS/IDS, routing and switching protocols (BGP, OSPF, EIGRP), and wireless technology.

Migration of Network Infrastructure SMC Switches to HP 3Com Switches at Corporate Hospital & Offices

Wireless Access points: Knowledge about SSID and WLAN configuration, CAPWAP, Adding/tracking/removing APs to the WLC is required. Experience with Cisco APs and Wi-Fi Infrastructure is required.

Design Wi-Fi and distributed antenna system (DAS) networks

Develop engineering installation plans (EIPs) of the finalized Wi-Fi/DAS designs

Firewall Security System:

Managing SonicWALL VPN services.

Microsoft Windows patching (Desktop OS)

Windows Server:

• Installation, configuration and maintenance of Server 2008 R2/2008/2012/2016 & Windows 7,8,10 Lunux RedHAD

• Setup and Support of windows 2008 R2/2008/2008 server roles and Features like ADC, RODC, DNS, DHCP, Terminal Service, • Symantec Backup Exec 2012/2010 installation, configuration backups of Files/Folders, Exchange information stores, SQL/Oracle databases and System State to Hard disks, EXTERNAL drives, Tape Autoloader as per the clients IT Infrastructure and its management.

SOFTWARE (H.I.S -ERP):

Roles and Responsibilities: As an experienced member of the team, I also manage, mentor and develop the junior Integration Architects within the team, with six direct reports.

Healthcare IT career goals of IT professionals for Hospital Implementation, Training and Support (Epic, Cerner, Meditech, Eclipsys, Allscripts, McKesson, GE Centricity, Siemens, NextGen)

ERP HIS SYSTEM Clinical and administration functionality at Hospital (Registration,AT,Billing,Laboratory,Radiology, RIS (Radiology Information System), AMPFM (Access Manager and Patient Financial Manager), LIS (Lab Information System),HR,Wards,Blood-Bank,AHC,Ambulance,Pharmacy, Materials Management) Handling Hospital Information System.

Integrated HIS system for End to End Implementation (including product demos, requirement gathering, analyze requirements from both. Also Functional End user training, activation and support of HIS, for different modules in Healthcare Systems.

Upholding IT Asset Management system, IT assets tracking system, monthly system information update and monthly preparation of IT asset report for the top management. Installation of Citrix & Oracle Software support & Antivirus Servers & other software as required at staff PC’s in Office as well Projects site (Remotely).

Supports teams & Implementation Support works with various project team members and physician practices toward the successful implementation of EMR/EHR system – SAGE ERP -300 H.I.S.

R.I.S:

Radiology PACS / DICOM & RIS System software.

Products and Applications worked with RIS and PACS:

PACS : Siemens Magic store VF50A

Data Security, Data Protection, and Data Consistency

Software manager and lead trainer for end users and clinical doctors

Functioned as contact to vendors

Supported Imaging systems for Dental, Cardiology, and Endoscopy departments

Received general direction from Director of IT / and Radiology

Assisted with any PACS-related problems in Cardiac Cath Lab, and Radiology department

Worked as IT OFFICER K.P.T/KARWAN-E-HAYAT HOSPITAL KARACHI –PAKISTAN – 04-JULY 2012- 10 Dec 2014).

Lead and manage all IT & Health equipment Infrastructure Management functions including, Backup Management, project management of concepts pertaining to LAN, WAN,VLAN Network Security, Responsible for the installation, management and maintenance of the company’s IT hardware, software, resources and networks; provides training and consultation, and recommendations about future planning and development of IT resources. Provides these services in an effective and cost-efficient manner.

KEY RESPONSIBILITIES

Manages IT and computer systems & Plans, organizes, directs, controls and evaluates the operations of information systems and electronic data processing (EDP)

Develops and implements policies and procedures for electronic data processing and computer systems operations and development

Meets with Line Managers to discuss system requirements, specifications, costs and timelines

Recommends contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems

Manages IT budgets and expenditures & ERP Implementation Project

Plan, initiate, and manage ERP Software implementation project for the company;

Lead and guide the work of technical staff members;

Serve as a liaison between business and technical aspects of the project;

Plan project stages and assess business implications for each stage;

Ensures technology is accessible and equipped with current hardware and software troubleshoot hardware, software and network operating system

Maintains current and accurate inventory of technology hardware, software and resources

Manages and performs other related duties as required

IT SUPERVISOR) - (HCC-FREE ZONE-UAE-2010-to-2012).

Supervised one network administrator and a systems operator responsible for maintaining belcorp usas network, and executing the billing process, in addition to the responsibilities of my previously-held it analyst position.

Assigned tasks and delegated short-term projects, reviewing work and tracking progress.

Planned and coordinated the installation of software, hardware, enhancements and updates.

Interfaced with third-party technical support vendors and support personnel.

Assisted both the network administrator and the systems operator in their tasks of managing networking and billing system issues such as user accounts (on active directory, domino, salesforce. Com, billing system, extranet, etc), antivirus, email, system backup, billing systems updates, incidents, etc.

IT ENGINEER(HMG-DR.SULMAIN AL-HABIB MEDICAL GROUP SAUDI ARABIA.2007-to-2010).

Monitor to all types of Hardware, Network & Telecommunication Section Nortel /Ericsson PABX system to whole System equipment’s Installation configuration repairing servicing & troubleshooting Implementation & maintenance of IT Infrastructure Worked on various new Hospitals projects. A present idea to management concisely is a major plus.

During job (HABIB MEDICAL GROUP PROJECTS-SAUDI ARABIA,DUBAI ) Perform as a (I.T. Support Engineer).

Dermatology & Ophthalmology Hospital

Group Office Habib Medical Group

IVF/OB Gyne Hospital

Medical Group-Dubai hospital.

Maternity Hospital 300 beds

AL-QASSIM Hospital (Buraidah) 250 beds

Al-Rayan Hospital Riyadh 350 beds.

IT ENGINEER(MEDICALGROUP)

Performed Commissioning / Integration &testing of Ericsson Radio Base Station 2206&2207 using Ericsson proprietary software OMT.

Calling System Software Application Support).

Checking/monitoring all the connected sites and their Bandwidth utilization and their fiber based issues.

Checking/monitoring the memory usage & traffic on interfaces & Take care of Hardware issues in all the devices on connected site.

Supervisor In-charge of the operations of Nokia’s Server Tower such windows Applications, Shared Office Resources.

TELECOMMUNICATION:

CUMMUNICATIONS IP PHONE & IP CAMERA & PABX SYSTEMS (ERICSSON & NORTEL)SECTION:

I have telephony experience, design, installation & operation of (Nortel) telephone systems/networks, should have knowledge.

Nortel hardware also inside plant cabling design experience, Cat 5, Cat 6 cable system design/implementation LAN/WAN data network design experience,& configuration of Nortel Calling System Server 2003.

Experience with diverse hardware platforms (HP, Blades, Brocade Fiber Switches, and Nortel Switches).

Cansono (MD110 Ericsson) Non-Digital Exchange & communications system.

Install & Fixing the GSM Pager System (GSM communicator, alarm panel & transmit (SMS-Text & Contact ID System).

Install Fixing & Configuration Nortel Deck System with Nortel Main (PABX-System).

Microwave network designing, Link Budgeting, and evaluating the LOS surveys, Draft surveys, Panoramic surveys, movement of MW equipment from warehouse to sites, RFIs to vendor for installation and commissioning of links and handover the sites to BSS department after provisional acceptance test.

COMPUTER HARDWARE & NETWORK SECTION:

Troubleshooting in LAN Data & Voice Cable network Patch Panel Rack.

Maintain the documentation and inventory.

Making sure all IT meets industry standards & supervising helpdesk staff.

Worked Wireless New project in(Habib Medical Group) Point-to-point, Point-to-multipoint Wireless Connectivity Client

BIO-MEDICAL SECTION:

Also working Software (PACS) Radiology Systems & PACS medical imaging software, for practices already using a PACS Solution Medics RIS/PACS has the ability to convert the tags in the DICOM medical imaging software format. Along with support to the Bio-Medical for various implementation e.g.(PACS with GE) Along with the desktop support and server.

Worked as IT INCHARGE ARMY PUBLIC SCHOOLS & COLLEGES SYSTEM (APSACS) KARACHI-PAKISTAN (Jan-2005-Mar-2007)

Monitor to all types of Hardware & Network Section & Database Application System on Hand experience of Installation & Configuration hardware, network equipment’s (Dell PowerEdge 1800 & 2850 Server Series with Intel Xeon Base) SRW2024-24-Port10/100/1000 Gigabit Dual (PoE) Switches.

(Speed & Range expansion (SRX & MIMO) radio signals Wireless-G Broadband Router with (SRX).

Integrated service Router-ISR-2 & 500 Series Switches Cisco SMB Base Installation.

Advanced Server Base Network Install the Radio Modems, Assisting Filed Switches & Firewall User account handling Active Directory,ISA, DHCP Server manage & upgrading maintain, Computer equipment. Proxy server, (ISDN),DSL Line & RADIO Modem troubleshoot .

Components level Hardware repairing Desktops & Notebooks different brand (Dell,HP,Gateway,IBM).

Also Perform Directorate wide strategic planning & Support Management to Information Technology (I.T) Resources & Install & Configure Network Management (Pak-Army Headquarter Crop 5 Karachi-Pakistan).

Worked as SYSTEM SUPPORT ENGINEER (PAKISTAN TELECOMMUNICATION COMPANY LIMITED (PTCL) PAKISTAN-2001-to-2004)

Installation design documents review and co-ordination with Civil & Telecom Subcontractor for Communication sub-systems in Islamabad.

To design & review the cable containment design, provide solutions for cabling route for all sub systems inside Station, Way side, Tunnel & to coordinate with Civil Engineering department for Telecom Sub System interface requirements.

To prepare the installation and Inspection report documents.

Develops, maintain & ensure the operation of (PABX Exchange &Voice Processor System).

Supervisor In-charge of the operations of Nokia’s Server Tower such windows Applications, Shared Office Resources, GroupWare/Lotus Domino, Messaging/Exchange, & UNIX during the assigned shift.

PTCL Data com Network 2 NE80/E, 10 NE40/E,2 AR46,1E1000.

PERSONAL DETAILS

Nationality

:

Pakistani

Marital Status

:

Married

Wife Name & Occupation

:

DR. Uzma Shahbaz (Working in Gulf Country as Obstetrics/Gynaecology) Health Care Professional).

Religion

:

Muslim

Skype ID

:

Shahbaznasa1

Passport #

:

AB0006613 (Valid Until 14-Nov-2021).

Driving License

:

Pakistan

Languages

:

Proficient in English,Urdu,Punjabi (reading, writing & speech) can understand & speak basic Arabic.

Contact Mobile #

:

+966*********) Saudi Arabia & +923********* Pakistan

REFERENCES

Will furnish upon request

Contact this candidate