Pharmacy Technician Customer Service
Resume:
Mary Gonyon
McDonough, GA **253
Email: *********@*****.***
Objective
Seeking a position with growth-oriented company offering opportunities for Certified Pharmacy Technician.
SKILLS
More than 10 years of experience as pharmacy Technician and customer service and Data Entry
Strong customers service skills
Knowledgeable about pharmacological terminologies
Great physical ability and stamina (to lift and carry up to 50 pounds and to remain standing or walking for prolonged period of time) to perform the essential functions of the position.
Highly skilled in filling prescriptions
Attention to detail, accuracy and deadlines
Knowledge of medication brand and generic names.
Ability to work efficiently under time and volume constraints
Education
Southern Crescent Technical College
Associate degree of applied science
Experience
Omnicare Pharmacy September 2010 to present
Data Entry Pharmacy Technician
Maintain accurate and precise documentation for every client.
Enter prescription orders into computer for filling.
Fill prescriptions according to quality standards, productivity guidelines and state Board of Pharmacy Regulations.
Enter prescription orders using imaged prescription.
Verify all information is complete on the prescription
Communicate with skilled nursing facilities to clarify orders.
Ensure that patient’s allergies, therapies, and current medication are updated regularly in-patient profile history.
Performed pre-packaging of medications according to standard procedures.
Log order status and delivery.
Address customer issues and inquiries as required.
Provide support for other pharmacy groups as needed
Maintain the work area clean and safe.
Kaiser Permanente October 2009 to May 2010
Pharmacy Technician
Create and compounds or mix medications as prescribed by the doctors
Receive prescriptions from Doctor or by email
Knowledge of Pyxis operation
Enter prescription order in the computer system
Fill prescription order as prescribe by the doctor
Reconstitutes medications by mixing with fluids.
Maintain all patient information with a maximum of confidentiality.
Receives payment according to terms of members’ plan.
Ability to communicate effectively both orally and in writing.
Maintain clean and safe work environment.
Sam’s club, November 2003 to April 2009
Pharmacy Technician
Counts out or pours medication as prescribed
Maintain all patient information by obeying HIPPA rules
Answer telephone calls, stock shelves, and enter prescription in the computer
Process all types of payment such as cash, credit card, debit, and check
Maintain proper cash level by balancing the cash register
Provide excellent customer service
Follow company policies by maintaining clean and safe work environment
Assist other department as needed
References available upon request.
Contact this candidate