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Customer Service Technician

Location:
Barrie, ON, Canada
Posted:
April 10, 2020

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Resume:

GAURAV SHARMA

*** ******** ****

Barrie, ON L*M *A3

(249)-989- 1136 adcq1a@r.postjobfree.com

OBJECTIVE:

A networking technician looking for putting his IT department problem solving skills, communication skills, customer service ethic and task accountability for the exceeding company objectives and build on company philosophy.

SOFT SKILLS:

• Able to build strong working relationships with co-workers and employees by doing the tasks in groups

• Effective communicator and attentive listener

• Maintain weekly calendar of my work, to keep constant track on work

• Creative problem solver, innovate new ideas to make work easier

• Ability to work under pressure within time limit

• Able to work flexible shifts, open to taking on extra hours TECHNICAL SKILLS:

• Proficient knowledge of working with computer operating systems: Windows XP, Windows 7, Windows 10, Windows Server 2016, and Linux (Ubuntu)

• Essential knowledge of working with VMware Workstation

• knowledge of applications such as: Microsoft Word, Excel, PowerPoint, Cisco packet tracer

• knowledge of python

EDUCATION:

Computer System Technician-Networking (Co-op) Program Sept.2019 - Present Georgian College, Barrie, ON

Key courses: Networking Essential, Linux System Administration, Windows System Administration.

High School Diploma April.2017 - May.2018

SD public school, UNA, HIMACHAL PRADESH, INDIA

Average: 75%

WORK EXPERIENCE:

cook and cashier Sept. 2019 - Present

GAURAV SHARMA

249-***-****

• Working as a team member

• Performing various duties

• Learning more problem-solving skills

• Build good professional relationship with co-workers by performing group tasks Postman June 2018 - Dec. 2018

Una, hp, India

• Helped costumers with door to door service

• Packing and Billing finished goods

• Resolved customer complaints by ensuring customer was satisfied with service



Contact this candidate