Customer Service Care
Resume:
Marlena Waters
Richmond, CA *****
************@*****.***
Authorized to work in the US for any employer Work Experience
Customer Service / book keeper
Safeway - Albany, CA Present
Responsibilities include
•Answering high volume calls/ multi-line phone system
•Drafting correspondence and documents
•Utilize computer bookkeeping software to count and verify funds, payments and other items •Balancing cash register tills
•Assist customers with refunds and necessary problem resolutions
Assist manger with processing employee payments
•Making bank deposits
Safety Supervisor
Center for employment - Oakland, CA May 2015 to May 2016
My job was to maintain the safety of other employees on major highways by watching out for on going traffic while the crew put up and took down cones and safety signs. Also to insure that the employees filled large trash bags and properly tied them up but never picking up hazardous materials that could possibly harm them.
Bakery Manager
Safeway Corporation - Albany, CA
Responsible for ordering In store goods and making sure all dates are checked daily to insure fresh products. Responsible for displaying different isms on and around tables and sales floor and cleaning / organization ing the back room where all bakery back stock is kept. Also responsible for keeping tabs on new items coming into the store and filing and filling out paperwork and doing inventory at the beginning of each month
Education
High school diploma
Kennedy high school - Richmond, CA
1999 to 2003
Skills
• I am a very fast learner with great communication skills. I work well with other employees and I am a very punctual,detail oriented individual. My determination is what allows me to excel at almost every single thing that I do. I'm passionate about the tasks that I take on because I know that those tasks will let the company know how great of a job I do and also let that company see that i take my work seriously. My skills are to never slack and to try to complete as many task as I can in the timely manner of my work hours. My skills are to strive for success with the intentions of doing my very best.
• Customer Service
• Customer Support
• Call Center
• Customer Care
• Bookkeeping
• Quick
Additional Information
My humbleness is hard to bypass. I have the ability to adapt to tasks and changes that happen abruptly. I get the job done even when it may seem impossible. Im very loyal to my work, and I also represent the nature of my job with great intent. I'm very outgoing and ambitious with a great positive attitude.
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