Ahmad Basuf
** ****** ******, *******, ** *****
Ph: 862-***-****
Email: **********@*****.***
SUMMARY
CCNA Certified with a Bachelor Degree in Computer Engineering. Effective at monitoring servers, troubleshooting issues and providing technical assistance to users. Knowledgeable with checking permissions, verifying credentials and installing hardware, software and security updates. Disciplined and thorough team player with an organized and upbeat mentality. Working to enhance my skills as an IT Network Computer Engineer.
KNOWLEDGE/SKILLS
oAdequate understanding of configuring routing protocols and other network technologies such as BGP, RIP, OSPF, EIGRP, SSL VPN, GRE, NAT/PAT, PPP, MPLS, QoS, STP, HSRP, EtherChannel, IPv4/IPv6
oGreat knowledge of OSI & TCP/IP model
oSetup of layer 2, Layer 3 switching
oRoute summarization, Load balancing
oKnowledge of IPsec VPN
oWell versed with LAN, WAN implementation
oRouting & Switching Skills
oComputer hardware upgrades and diagnosis
oEquipment setup and maintenance
oSoftware integration and updates
oProgram installations
oQuality assurance
oDiagnostic testing
oAdept knowledge in C++, Python, JavaScript, Java, SQL
oAdvanced knowledge in HTML/CSS coding
oMS Office proficient
oExcellent written and verbal communication skills
oPatient and Diligent
oAbility to Work Under Pressure in a Timely Manner
oAdapts Quickly to New Environments
oPositive Attitude and Strong Work Ethic
oVery perceptive and pays careful attention to detail
oAbility to work flexible schedules
oRemarkable analytical and problem solving abilities
oEstablishes harmonious working relationships with team members
EXPERIENCE
oRe-Imaging and Re-formatting devices and servers
oMounting of Projectors and smartboards
oSet up new desktop systems and configured laptops for incoming employees, loading required software and server permissions
oDeveloped robust online knowledge base for support staff to reference when responding to requests for assistance
oUpdated software versions with patches and new installations to close security loopholes and protect users
oReceived inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts
oHelps install and improve computer software and network equipment.
oExplained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions
oRemoved malware and viruses from laptops and desktop systems using specialized software
oAdept with packet sniffing applications and finding vulnerabilities in servers
oEasily able to troubleshoot both hardware components and software applications
oWindows Server 2012 R2
oUsage of virtualization software such as VMware
CERTIFICATIONS
oCisco Certified Network Associate (CCNA) Cisco ID: CSCO13542054
oCompTIA IT Fundamentals
oEmergency Medical Technician Licensure Diploma (EMT)
oCPR Certification
EDUCATION
oNew Jersey Institute of Technology (GPA: 3.786) Newark, NJ
B.S. Computer Technology/Engineering Degree May 2019
oPassaic County Community College Paterson, NJ
A.A.S Information Technology Degree Dec. 2016
INTERNSHIP
Northern Region Educational Services Commission North Haledon, NJ Aug 2016- Dec 2016
oInstalled and optimized hardware/software equipment
oImplementation of new and up-to-date network lines for multiple locations
oRetrieved lost or forgotten passwords for authorized users.
oPeriodically assisted with help desk operations for multiple on site locations
WORK EXPERIENCE
Protective Care Ambulance Clifton, NJ
Jan. 2017 – Aug. 2019
Emergency Medical Technician
Providing Basic Life support and Emergency support
Transporting patients with the utmost care
Follow proper protocol and interpersonal skills in order to keep patient stable and calm during transport
Alpha Care Ambulance Paterson, NJ
Dec. 2015 – 2016
Emergency Medical Technician
Safely transport patients to various medical locations in times of emergency
Paperwork completion of all given patients with absolute accuracy and diligence