General Manager Global Sourcing, Procurement & Supply Chain

Visionary, Strategist & Planner with an entrepreneurial bent of mind, member -Board of Directors, offering global exposure and excellence in successfully spearheading Global Sourcing, Procurement, Mfg & Supply Chain, BFS-Business and Finance Services Transformation, Product development, Cost Engg, Global process Design for P2P process, Change Management, Six Sigma Projects, Data Analytics, Audit compliance, Performance management with hands-on experience in formulating & implementing business strategies focused on accomplishing organizational goals & objectives, targeting assignments in India, South- east Asia, EMEA, and USA in Product industry & BFS, IT, ITES, BPO and Services Industry. Core Competencies Soft Skills

Global Sourcing & Procurement

SCM Strategy Formulation

Strategic Planning & Execution

Vendor Management Strategy

Contract Management & Negotiation

SLA & Commercial Compliance

Process & Continuous Improvement

BFS -Business/Operations Set up

Cost Engineering/ Best-of-Breed

Benchmarking

Six Sigma Project Management

Data Analytics/Spend Analytics

Strategist

Innovator

Leader

Negotiator

Analytical

Motivator

Global Coordinator

Team Motivator

Collaborator

Implementer

Trainer

Profile Summary

Thoughtful Leader, offering 360 degree experience in successfully spearheading Global SCM Operations (Sourcing & Procurement, Supplier Management, Supply Chain, BFS & IT/ITES/BPO services Operations) with key contributions in setting up global teams, largescale operations & businesses across geographical locations such as APAC, USA and India Presently associated with Xerox Corporate Asian Operations APAC–GM/Head of Global Sourcing, Procurement & SCM Earlier Member of India Board of Director - Global Procurement, Mfg. & Global Supply Chain at Emergy Power Systems Inc. (Deeya Energy Inc., USA Based MNC), recognized for key contribution in driving excellence across Global Sourcing, Procurement, Mfg & Supply Chain including Technology transfer from US to India. Leading Sourcing of various production procurement & corporate Procurement & Indirect services, Product Cost Engineering, Data Analytics, HR Management, P2P Process, Audit management-ISO9001/14001, SO404, EY and PWC audits across respective functional domains in APAC, India and US region Managing BFS- Professional Business & Financial Services, procurement P2P Process entailing preparation of ERP strategies, risk assessments, governance guidelines and policies, tendering, contract preparation, procurement management and planning, benefit savings, bid evaluations, supplier negotiations and vendor selection and approvals Key Projects & Initiatives: formulated and implemented innovative internal controls (SO-404), global processes & procedures, that resulted in productivity & quality improvements, export qualifications, budget controls, financial savings with significant reduction in material procurement costs and maintained the inventory levels at the optimum levels Highly skilled in leading company-wide global sourcing initiatives in spend management for both manufacturing and indirect spend with a plan to reduce costs; optimizing sourcing globally, regionally and locally while building talent and capabilities Innovation & Process Improvement: Excellence in bringing something new to organizations through continuous improvement and streamlining of processes, transforming business through new technology innovation, directing business in new & growth areas while participating in high level procurement, quality and operational initiatives including infrastructure design, process re-engineering and reorganization, business & technology transfer across regions, to sustain or boost business opportunities Formulated enterprise risk mitigation/reduction plans for both captive & outsourced environments with legal, information security & business continuity teams; supported decisions with consultative approach & finalized an optimum vendor P2P- Purchase to Pay Process development and automation, ERP implementation (P2P system implementation in APAC Region (includes Philippines, India, Malaysia and other sites). It includes SAP Ariba, GIMMAL, Concur, Oracle, various Mfg, Material management Inventory, Order Management, AP and other modules. Possess expertise in steering Product Cost Engineering, Best Of Breed Benchmarking analysis for A4/A3/production MFD;s to support OEM Business model for Corporate business team to work with Global OEM like, HP, Samsung, Fuji-Xerox & Others)

Green Belt Certified-Lean Six Sigma Professional, recognized for identifying and implementing key projects in the organization, that resulted in cost reduction, supplier optimization, process improvement, profitability improvement and driving overall business transformation aimed at accomplishing organizational goals and objectives Human Resource management, Training & development; facilitate continuous learning and development, using internal and external trainings/ seminars/ webinars/ workshop, Office and Business/Corporate governance, BRP/BCP, Business Continuity Planning, team performance lominger 360 degree evaluation and plan for team development Dinesh Kumar Raghav

51 yrs, Top Management Professional, ~3 Decades of Learning Experience, Director (BOD member) Global /APAC Head-SCM Global Sourcing & Procurement, Global Mfg & Supply Chain, Contract mfg, BFS/IT/IES, BPO, Corporate Procurement, Data Analytics, PCE and Design to Mfg expertise. Mobile: +91-988******* Alternate: +91-882******* Landline: +91-44-423***** E-Mail: ******.******.***@*****.***, Alternate: ******.********@*******.*** Employment Details

Since Jul’12 Xerox Corporate Asian Operations & CONDUENT (Erstwhile XBS) in APAC Head GM- Global Sourcing, Procurement & Supply Chain (APAC Services & Tech. India) Spearheading the Xerox Corporate Asian Operations including CONDUENT (Erstwhile Xerox Business Service Enterprise) in APAC region & India, managed to lead 150~200 Million $ spend, global team of 40+ members, (India-Bengaluru, Chennai & Gurugram, Philippines, Malaysia, Singapore, USA & others), 2000+ suppliers and 50+ strategic suppliers, 23000 employee base in APAC region with following key responsibilities:

Key Result Areas:

Managing Production and Indirect Corporate IT/ITES, BPO Procurement support to Services Organization in APAC region (10 countries multiple sites including India (5 sites), Philippines (Manila & Cebu), Singapore, Malaysia, Japan, China, HongKong, Korea, Australia, Fiji) and supporting EMEA market Leading the end-to-end P2P Process, global sourcing & procurement, global mfg. & supply chain Representing as Country Head GM) for GP&SC & reporting business to Singapore & USA Offices Directing the activities related to material - parts, assembly, modules using Indian, Asian, US and European supplier base Managing contract manufacturing with Tier-1 suppliers e.g. Flextronics and other EMS vendors in India and USA & APAC region Sourcing various corporate Procurement Indirect services includes IT, ITES, BPO, Design Services Managing P2P end-to-end sourcing process including RFQ, RFP, e-sourcing, bidding, tendering, bidding evaluation, negotiation, proprietary, legal compliance, tax compliance of IT products and services Managing BFS- Business & Finance Services, policies & procedures, ERP cascading aligned to Global Policies and best practices Identifying and innovating the implementation of process improvement opportunities in APAC & India region Standardizing contracts & agreements aligned with internal departments and external vendors Maintaining the contract database (centralize repository- Share point/ GIMMAL) for signed contracts, amendments & payment schedules (tracking of contract expiry & renewals) and alignment with legal/Finance/other stakeholders. Driving the performance of all critical high spend suppliers, Ensuring 100% service delivery in line with contractual obligations and performance metrics SLA’s

Previous Experience

Apr’10 - Jul’12: Emergy Power Systems Inc. (Deeya Energy Inc.) Apr’10 - Jun’11 Head – Sourcing, Procurement and Supply Chain at Emergy / Deeya Energy Jun’11 - Jul’12 Director - Mfg. & Global Supply Chain (Part of India Board of Director) at Emery/Deeya Energy Working as Director Global Sourcing, Procurement, Mfg & Supply Chain, and part of India Board of Director, based at Gurgaon, reporting to CEO based at California, Fremont HQ, projected $ 2B revenue during 2014/2015, manufacturing renewable Energy Storage Solutions (Chemistry-Electronics-mechatronics Design), managed Global Supply chain & Mfg, Global processes development, technology transfer, Supplier development, Mfg from India, aligned with Telecom demand in India/ South Africa.

Key Result Areas: at Emergy Power Systems Inc (Deeya Energy Inc) Successfully formulated Strategies & direction to India Team as India Board of Director Spearheaded the global manufacturing and global supply chain, contract mfg. opportunities and managing global supplier base in US, China and India, NPI - new product development and provided technical support to design team includes Technology Transfer from US to India

Developed the India supplier base that supported mfg. of ESP’s (Energy Storage Platform) and solutions Liaison with Govt. of India for approvals to deploy systems in telecom market and expansions in rural market Nov’1989 – Apr’2010: Xerox Group (Modi Xerox, Xerox Modicorp & Xerox India Ltd.) Growth Path

Nov’89 – Dec’91 Graduate Engineer Trainee – SSMM and Supplies Manufacturing Operations-Toner & P/R Mfg. Jan’92 - Apr’94 Sr. Engineer (SMO-Mechanical & Projects) May’94 - Sep’95 Asst. Manager (SMO-Mechanical & Projects) Oct’95 - Dec’97 Dy. Manager (SMO Business Development & SMWG- Technology Upgrade) Jan’98 - Sep’99 Project Manager-Copier & Supplies Manufacturing (NPI - New Product Introduction) Oct’99 - Jun’01 Manager- Materials Purchase & Planning (Supply Chain Mfg Plant) Jul’01 - Nov’04 Sr. Manager-Materials / Supply Chain (Manufacturing) Dec’04 - Nov’05 Sr. Manager (Materials& Supply Chain) & Production Engineering (Technical) Dec’05 - Feb’07 Dy. General Manager – Non Production Procurement-Central Purchase at XIND Corporate Office Mar’07 - Apr’10 General Manager – Global Sourcing and Procurement - Xerox Asian Operations/ Xerox India Ltd. Organization/Function Wise KRA’s & Significant Accomplishments At Xerox Asian Operations & Xerox India Ltd.

Successfully led the global sourcing & procurement functions and supported the Xerox Corporate towards sourcing of production parts, assemblies, modules for Xerox products and Various IT, ITES, BPO & Design Services Developed Global-sourcing base for Xerox at Chennai from scratch Established a team of ~15 managers at Chennai and 5 team members at Singapore to support these global sourcing operations Set up the Teardown Lab at Chennai to support best of breed analysis; drove the stripping of competitive products, Technical study, cost engineering, OEM includes HP, Samsung, FX, Sharp, KM, Kyocera & Lexmark Managed contract manufacturing QCD including the Flextronics India contract worth US$ 15~20 Million Directed the manufacturing of CRU’s for BLASS family of machines, supplier base supporting CRU mfg. (plastic, sheet metal, PCB’s harness and other commodities of local and imported parts from global supplier base Engaged HCL as strategic partner to Xerox engaged in design services/Sustenance engineering of legacy products globally Supported MRT/AME and QA testing and validations of software for production machine environment At Modi Xerox, Xerox Modicorp & Xerox India Ltd.

Spearheaded the entire Central Procurement Operations (CPG) – Non-Production Domain, PAN India Support Led the CPG-Corporate Procurement Group Pan India towards “Purchase to Pay” process (PR-PO-AP-Governance-Audit-HR) Directed the entire functions related to contract management, techno-commercial negotiation & necessary documentations Liaised with various regulatory legal/tax function, service providers and other external agencies Supply Chain Management activities, Played a key role in: Managing supply chain for manufacturing plant, developing commercial, sourcing & procurement strategies, policies, procedures, effective controls, Ensuring 100% QCD, including NPI contributions -new product technology and supplier innovation Managing ERP, demand planning, Forecasting, Import Planning, Purchase planning of parts from local & overseas suppliers Aligning various functions like Production, Sales Demand Supply, R&D, Finance, HR, Safety, Imports, Exports, Head Office, Sr. Management, XEROX offices, Auditors, Consultants, Contractors, local & overseas suppliers Delivering high level of performance at optimum cost and at right time Vendor & Supplier Management & Production Engineering: Played a key role in: Developing long-term strategic partnerships with suppliers Meeting QCD- quality, cost, delivery & services norms; managing Supplier performance & credibility to ensure adherence Managing production engineering, technical support to production, methods, assembly processes in-process quality, process & operator certification, FMEA, process try-out

Supporting new products & projects through timely availability of OIC/ IAP/ IIP, station layout, assembly tooling, facilities operator training, infrastructure

Warehouse & Inventory Management-Production Environment, Played a key role in: Managing warehouse operations, raw material inventory, determining EOQ & stock levels, Conducting ABC analysis & inventory aging analysis, ensuring optimum inventory levels to achieve maximum cost savings meeting 100% delivery Conducting warehouse & inventory management of various items across major satellite stores Leading the transfer of inventory, Purchase Returns, cycle counts, driving accurate and cost-effective inventory management Site Services, Plant Mfg & Process, Production Engineering Services management, Played a key role in: Managing mechanical engineering support to Plan Utilities, Product & Process machines, Business development, Technology upgradations, Methods and Production Engineering Man/Machine/Methods, Project upgrades– Export Qualification, Toner & P/R production travelling to Netherland and Germany Design and Development – UV Light Break-in – P/R mfg, Clean Air System Air flow management, Gained global outlook & experience in formulating and implementing strategic sourcing, supplier, cost, spend & project development strategies; worked in global environment & matrix organization Successfully driving high level of team engagements & enablement; retained top talents by controlling attritions, setting clear objectives, harnessing the right attitude & intelligence, controlling attritions and creating a friendly & positive atmosphere Motivated global teams in APAC region, USA and India in working cohesively towards the organizational goals Adopted global process-oriented approach towards managing QCD, cost, profit & productivity, service deliverables and organizational functional objectives

Successfully transformed sites to Green Audit compliance by E&Y, SO-404 and XIA internal audit compliance Project & Program Management: Successfully drove NPI- New Product Introduction, Tools Development, Business Development; Business Process Re-engineering; Production Engineering – AME, Quality, EH&S and TQM Management Played a key role in sourcing of various corporate Procurement Indirect services includes IT, ITES, BPO & Design Services Exhibited strong leadership & influencing skills while working with internal stakeholders and supplier relationship management, maintain recurring sourcing projects for various centers in APAC region, India & Philippines Developed and implemented regional/ global strategy with best practices/ processes/ policies- market intelligence, analytics and communication with key internal stakeholders Data Analytics: Driving central APAC team for BI business spend analytics for EMEA-India, APAC region (Singapore, Malaysia, Japan, China, HongKong and Korea), and Shared Service centers in India & Philippines Achieved YoY productivity, supplier consolidations, Pay-terms improvements and Economy of scale benefits Developed Power BI analytics of various commodities across various grades metals, plastic resins, crude oil & currency) supporting Xerox Global Buyers towards predictive indication on price trend to help them to pan for counter measures Developed Product Cost Engineering Lab from India, supporting OEM business model, Best of Breed & Benchmarking Analysis, Specifications alignment, supporting negotiation with OEMS’s Training & Development: facilitated continuous learning and development, using internal and external trainings, seminars, webinars, workshop, driving office & business, corporate governance, BRP & BCP, Business Continuity Planning Performance Management: Driving team performance using the Lominger 360 degree evaluation and development New System Implementation & Automation: Spearheaded the development and automation initiatives, new ERP implementation such as P2P Oracle, JD Edwards system implementation in Philippines, India & Malaysia Productivity: Spearheaded implementation of various projects yielding cash productivity: Expanding business in APAC region managing productivity of 2.15 million US$ during 2015 (CRU 0.54 million$ and Indirect 1.61 million $) managing AO technology cru/ PFIM/ cru Spares mfg & delivery with APAC suppliers, Flex sites, Trend Singapore and Indirect procurement for APAC services (XBS / CONDUENT all APAC 10 country sites), Played a key role in providing:

o 100% QCD support for CRU parts delivery to CDMG from Indian Suppliers o HCL Design Services projects support, TCX alignment for A3 products teardown, managing A3 cost down projects Continue managing YoY productivity of 2.56 Million US$ during 2016, continue to manage APAC services Indirect procurement and AO Technology cru business.

Notable Accomplishments:

Restructuring: restructured AO/India team (mfg strategy redefined, cru business to Senai & Ukraine), and Services business consolidated to new company entity CONDUENT (new USA based entity)– continue to manage to deliver overall productivity of US$ 80,000 during 2017

Supporting additional 40Million $ Indirect Spend 2019 for XIL,AO Offices and shared service centers in India & Philippines XTSI, XFHSSPI & EMEA region, in addition to Production parts QCD for CRU mfg, PFIM build & PCE teardown of A4/A3 products o Drove productivity 100K US$, despite challenges due to overall Asian Operations business changes, due to Fuji Xerox business separation, HCL design engineering services termination, Flex Senai Malaysia Mfg plan closure by Q2 2020, Flextronics PTP Malaysia PCBA mfg closure by Q2 2020 and entire Asian operations restructuring during 2020 Inaugurated 1st Design Engineering center for Xerox in Chennai outsourced to HCL, 300 Seating during 2009-10 Spearheaded PAN India ‘Procurement to Pay’ process achieving excellent performance in CPG, GREEN audit certification, delivering productivity of more than 1 crore Rupees annualized during’2005-06. Secured Green Belt Lean Six Sigma in December 2005 thus resulting in EP Savings of close to Rs.1 Crore Developed and implemented internal controls (SO-404) / systems to control raw material inventory. Securing savings by 40% in year 2000 and further reducing raw material inventory by 20% in 2001 (40-50 lacs annualized) Led various new processes to improve recovery of parts through ARO-Asset Recovery Operations from trade-in carcasses and toner cartridges resulting in saving of Rs 30-50 lacs annualized Developed environment friendly packaging to support export of toner, photoreceptor & copiers to European market - saving of Rs 50 lacs annualized during 1997

Successfully launched new copier products managing technical discussions with Xerox-China FXSL (Fuji Xerox Shanghai Ltd) to plan for new digital product launch in India

Awards & Recognitions

Recognized for excellent performance delivered during: o 2019-2020 for meeting QCD GOAL’s, 15% management bonus/reward- shared & approved, but due to be received o 2013-2014 for excellent performance in driving business expansions, received cash reward of INR 400K o 2009-2010 for strategic management of new supplier introductions, received cash reward Rs.100K o 2007-2008 for excellent performance creating global sourcing function at India, managing Flextronics contract, transforming Europe CRU Mfg. business to India, received cash reward US$ 2500 (net-off tax) o Q3’2006 for excellent performance in CPG using Lean Six Sigma, received “You Made the Difference Award” o 2005-2006 for excellent performance delivering productivity of >1 Crore, received “Star of the Quarter 2006” Award o 2003-2004 for completing “Lean Six Sigma” Green belt qualification, received a cash award of Rs.0.25 lacs o 2004-2005 for significant 40% inventory reduction, received cash reward of Rs 0.35 lakhs o 2004 for 10% inventory reduction in 2004, received cash reward Rs.0.45 lacs cash o 2003-2004 for key contribution to new technology introduction for export qualification, received additional cash award of Rs.1.50 Lakhs and 7 days trip to Goa with family vacation o 2004-2005 for achieving top scores almost in all categories, recognized as excellent performer amongst top 3 managers, driving development opportunities, open communication, empowerment, job effectiveness, understanding objective & strategy, work & life balance, team reward & recognitions Bagged the multiple ‘Performance Excellence Award’ & ‘Honors Club’ (Individual Performance Award at Xerox), including o One-Week Leisure Trip to Hong Kong and Thailand in 1993 o One-Week Leisure Trip to Paris in 1996

o One Week Family Vacation to Goa in 2004

Academic Details

PG Diploma in Management (Operational Management) from Institute of Management & Technology, Ghaziabad in 1991 BE in Mechanical from ZHCOET, AMU, Aligarh 92% in 1989, 2nd Position XII (PCM) from CBSE, with 67%

X from UP State Board with 88%

Certifications

Gemba Kaizen from FAAI-Federation of AOTS Alumni Association of India, New Delhi in association with JMAM, Japan in 1992 One Year Course on Business Process Re-engineering, FAAAI, New Delhi in 1996 Green Belt in Lean Six Sigma in 2005 with 98%

Trainings Attended

Leadership through Quality ‘TQM' Management Development Program Management by Fact & A Delta T Total Productive Maintenance (TPM) Taguchi Method of Design of Experiments Environment Management (ISO-14000) Business Process Re-Engineering Xerox Statistical Approach Bench Marking & Knowledge Sharing Lean Six Sigma – Yellow Belt & Green Belt

Personal Details

Date of Birth: 12th April, 1969

Languages Known: English & Hindi

ADDRESS

Present: Flat# 4-1, Daffodil, Ceebros Gardens, Vembuliamman Koil Street, VIRUGAMBAKKAM, Chennai-600 092, (TN, India) Permanent: s/o Mr. Udai Singh Raghav (Retired Principal), 1/234-A-Saket Colony, Surendra Nagar, Aligarh 202 001, (UP, India)

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