Ecommerce/Web Content/Site Merchandise Specialist

MARC DOMINGO

*** ****** ****** ********, ********** 94030 650-***-****

****.*********@*****.*** https://www.linkedin.com/in/marc-domingo-b408ab46/

SUMMARY

A results-oriented and customer-focused retail operations professional with extensive experience in online content creation and management, vendor relations, data analysis, cross-functional collaboration, quality improvement, and research. Analyzes information into meaningful data for management and customer consumption. Effectively fosters relationships to drive business outcomes through data and recommendations, optimizing operational performance. An effective and forward-thinking producer, who contributes to the growth and success of a company.

EXPERIENCE

WALMART ECOMMERCE, San Bruno, California

Item Setup Specialist, 2015-2020

Oversaw website content creation in imagery to ensure accuracy and precision for purchasing customers. Aligned items to needs of cross-functional partners internally and externally, ensuring timely execution of content management. Communicated regularly with vendors and merchants to foster long-lasting relationships with online platform. Managed and planned new setup for vendor items prior to publishing on company website. Worked with distribution centers to resolve inventory backlog due to setup errors with inaccurate content. Audited and maintained accuracy of actual inventory received by vendors. Utilized weekly reports to prioritize action on underperforming areas to minimize loss of sales for merchant team.

Created and analyzed weekly reports to determine quantity of unpublished items due to missing imagery while maintaining at most 2% unpublished inventory.

Implemented ongoing improvements to workhorse system, enhancing team productivity and reduction in manual tasks.

Implemented a tool enhancement that automated a process in the workflow.

SENTIENT TECHNOLOGIES, San Francisco, California

Data Integrity Associate, 2015

Conducted research of stock information of companies in Canadian and American exchanges to gather data utilized in AI software. Maintained data integrity by keeping track of data sets on Excel, marking invalid data, and recording data from research.

Developed information on over 1,000 companies.

CONVERSANT, San Francisco, California

Data Analyst, 2015

Oversaw compliance for inputting all essential opportunity data into Salesforce by tracking RFPs and proposals. Constructed massive quarterly reports for all sales opportunities on Excel by compiling data from Salesforce, RFPs, and proposals to pivot for analysis.

GAGEIN, Campbell, California

Marketing Intern, 2014

Coordinated with specialized team of interns on development of data for companies with higher priority for application Gagein in Salesforce.

Increased company database by developing data on 10,000 companies to provision for website and smartphone application.

EDUCATION

SAN FRANCISCO STATE UNIVERSITY, San Francisco, California, B.S., Marketing, 2012

COMPUTER SKILLS

Microsoft Office, JIRA, ThoughtSpot, BMC Remedy, PIM

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