Engineer Network

Orly G. Dela Cruz

**B Tower *, Sun Trust Park View

Natividad Almeda St. Ermita, Manila

Contact number: (02) 4523387 / 099********

Email address: ************@*****.***

Work experience

I.T. Operations Manager

NMDC PROQONCEPT ENTERPRISES 457 F. Ortigas St. Hagdan Bato Libis, Mandaluyong City 2018 – 2020 (Present)

• A highly motivated and skilled network engineer able to achieve target goals on time

• Providing direction for I.T. Team members

• Running regular checks on network infrastructure by checking systems event logs

• Overseeing and determining time frames for major I.T. projects including new deployment system update, upgrades, migration and outages

• Analyze I.T. Operation performance metrics to determine current and future need. Create and present a status report to management on a weekly and monthly basis

• Lead operational projects to ensure the requirement is to deliver on time to improve service performance and efficiency

• Manages I.T. hardware inventory and disposal of the equipment

• Ensure that all technical support request is acted upon on a timely manner

• Ensure that regular maintenance program are initiated to all I.T. system and equipment

• Ensure that data backup is in place and updated

• Coordinate with a local vendor pertaining to all issues in the Data Center.

• Evaluate performances of I.T. personnel on a quarterly basis

• Contribute in updating the I.T. policy and procedure that will protect company and employee

I.T. Manager

NYK-FIL Ship Management Inc. General Luna cor. Sta. Potenciana Streets, Intramuros, Manila 2010 – 2018

• Develop service management strategies, identifying staff, tools and specialized support requirements as necessary to ensure that operational and support processes are working as expected to support the company.

• Leads a team of IT support of NYK-FIL.

• Participates on a monthly ManCom and attends to all IT concerns to end users. Project Management and Implementation for the member company.

• Work closely with the entire executive team in support of the executive teams goals of providing cost effective and innovative business solutions.

• Design and implement Data Center using HP Blade c7000, HP EVA and VMware.

• Design and implement network infrastructure for both Local Area Network and Wide Area Network of member companies.

• Design and implement network security and policy using Sophos Firewall appliance.

• Deploy and configure switches and routers in the hierarchy network model.

• Design and implement Wireless Security connection using 2012/2016AD DS and AD CS.

• Deploy and configure CISCO, ALCATEL and HP routers and switches.

• Deploy a real-time backup system using NEVERFAIL system.

• Deploy security certificates to corporate website and other web based application.

• Deploy and management of IIS, Exchange 2013 and MS SQL 2015 server. NOC Manager

NETI Training Center General Luna cor. Sta. Potenciana Streets, Intramuros, Manila February03, 2003 – 2010

Sets up, configures, and manages IT infrastructure assets by applying procedures and standards on the following:

- Servers (processors, RAM, storage, network access, etc.)

- Facilities (power, racks, cooling, physical security)

- Storage (HP-Eva)

- Installs operating system (e.g. HP-UX, Redhat Linux, Windows, etc.)

- Applies operating system updates, patches, and configuration changes

- Sets up and maintains user accounts using Microsoft Active Directory

- Tunes system performance

- Verifies that peripherals are working properly

- Configures external storage systems

- Arranges repair for hardware in occasion of hardware failure

- Monitors system performance and applies necessary tuning and configuration changes

- Creates file systems

- Installs application related software and pre-requisites Creates a backup and recovery policy

- Performs server hardening to pass security requirements

- Troubleshoots and resolves server-related issues during UAT/development

- Install and configure PABX system using ALCATEL LUCENT Technology

- Install and configure Fire Wall system using SOPHOS enterprise appliance

- Install and configure E-mail system using Microsoft Active Directory 2012, 2016 versions and Microsoft Exchange 2013

- Administer Microsoft SharePoint version 2013

- Install and configure Virtual environment using VM Ware 5.5 Technology

- Administer Microsoft SQL Database 2015

Support Desktop Engineer

St. Scholastica’s College, Leon Guinto St. Malate, Manila Jun, 2000 – January, 2003

- Completes advanced computer software repairs, updates, patching via remote connection methods.

- Completes Technical log for every unit that is worked. Communicates with store(s) on unit escalations and problem resolution.

- Research Technical Problem and workaround.

- Attends/completes team/self training sessions to further technical knowledge and skill.

- Maintains DNS and WEB servers.

- Maintains the network infrastructure to support the computer system.

- Conducts preventive maintenance to all computers. Technical Support / Service Engineer

MDI Technologies Inc., 1800 Shaw Boulevard, 2nd Flr. Guzman Bldg. Mandaluyong, City July, 1998 – March, 2000

- Well familiarized most in electronic and computer parts of ultrasound, fetal monitor, colposcope and patient vital signs monitor (functions, specifications, warranties and physical conditions.)

- Technically inclined in troubleshooting hardware parts and software issues.

- Experienced in customer service, complains and can handle pressure at work. ON-THE-JOB TRAINING / SUPERVISED INDUSTRIAL TRAINING TEXAS INSTRUMENT PHILIPPINES INC., EPZA, Loakan road, BaguioCity January – June 1998

- I was assigned in the QRA (Quality Reliability Assurance) Department, particularly in the Reliability Laboratory. We did several testing on the device (Chip) depending on the requirement. The device are subjected to ESD (Electro Static Discharge) testing, solderability, burn in and electrical testing. The units are exposed to actual environment conditions using several equipment (e.g. Bias humidity, Salt atmosphere and Steam age) DATA CENTER DESIGN CORPORATION., Pasay road extension, Makati City March – May 1997

- I worked as a support service engineer for UPS (Uninterruptible Power Supply). I was assigned to perform a quarterly preventive maintenance and what we did is to visit the client and check the UPS. Check the UPS for any error message and perform calibration for proper settings. We also checked the batteries and replace it, if necessary. UBIX CORPORATION INC., East service road, Bicutan Taguig City March – May 1996

- I was assigned in the assembly line of KONICA copier machine. I have worked as an assembler and perform technical related activities. Technical related activities includes, troubleshooting a defective power supply, testing and calibration of CPU and Memory boards.

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SEMINARS / TRAINING

Advance Linux System and Network Administration

Linux Security Administration and Network Management Managing and Maintaining a MS Windows Server 2016

Installing, Configuring and Administering MS Windows 10 Implementing a MS Windows Server 2016 Network Hosts Implementing a MS Windows Server 2016 Network Services Planning and Maintaining a MS Windows Server 2016

Planning, Implementing and Maintaining MS Windows Server 2012 and 2016 Active Directory Infrastructure

Implementing and Managing an Exchange Server 2010 and 2013 CISCO Networking

Basic Web development (HTML)

ALCATEL Lucent PABX System and Network Devices

Fundamentals of Data Base System

Basic programming in Microsoft Visual C#

Sophos Fire Wall System

PHP & MySQL

VMWare 6.5

Solar energy

Technical Skills

Skilled with computer hardware troubleshooting /net work design, maintenance, technically inclined on MS Windows 10, operating system, with knowledge on Windows Server 2012 / 2016, Microsoft Exchange 2013 and Linux operating system platform (Red Hat Linux/CentOS), HTML/CSS, Javascript, PHP,C#, MySQL.,MSSQL ITIL CERTIFIED

Certificate number GR750317893OD Candidate number 9980057750500077 Certified RUIJIE network Engineer

Award

Employee of the Year Supervisory Level

Education

Don Bosco Technical College

Mandaluyong, City

Electronics Technology

1995 - 1998

Technological University of the Philippines

Ayala Blvd, Ermita, Manila

Bachelor's Degree in Information Technology

2015

Pamantasan Lungsod Maynila

Intramuros, Manila

Master’s Degree in Information and Communication Technology 2018 (Diploma)

Character reference

Vangie C. Del Rosario

Vice President for Sales

ICare Technology Inc.

Cell No. 091*-*******

Engr. Archie Huevos

President

AH Construction and Materials Engineering

Cell No. 090*-*******

Contact this candidate