Front Office Desk
Resume:
JULIE PEARL J. PONLAROCHE
PUROK *, MAGTAJAS ST. POBLACION
CATARMAN, CAMIGUIN 9104 PHILIPPINES
MOBILE: 094*-***-****
EMAIL ADDRESS: *********@*****.***
JOB OBJECTIVES
To productively contribute my acquired skills and acknowledge in a growing organization that encourages and interfaces with diverse of range and nationality.
WORK EXPERIENCE
CALL CENTER AGENT - TELEPERFORMANCE
Cebu City
FEBRUARY 2012-MAY 2015
FRONT DESK RECEPTIONIST - PARAS BEACH RESORT
Yumbing, Mambajao Camiguin
OCTOBER 2015-NOVEMBER 2015
FRONT DESK RECEPTIONIST - BALAI SA BAIBAI RESORT
Agoho,Mambajao, Camiguin
APRIL 2016- PRESENT
RESERVATIONS MANAGER- BALAI SA BAIBAI RESORT
Agoho, Mambajao Camiguin
January 2019- PRESENT
Job Description:
Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail.
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges.
I am knowledgeable regarding online booking sites (agoda, booking.com, hotels.com and some travel agency).
Knowledgeable of guiding guests in every tourist spot in Camiguin.
REFERENCE
MR. MARNOLD L. DAGONDON
FORMER BALAI SA BAIBAI MANAGER 2015-APRIL 2019
ALMA DEMOCER
FRONT OFFICE SERVICES NC II TRAINOR AND INSTRUCTOR
CSAT-TESDA CAMIGUIN
TRAINING ATTENDED
CUSTOMER TRAINING SERVICE SEMINAR
CAMIGUIN SCHOOL OF ARTS AND TRADES
LUMAD MAMBAJAO CAMIGUIN
AUGUST 2015
FRONT OFFICE SERVICES TRAINING
VILLA PARAISO APARTEL
MAMBAJAO CAMIGUIN
OCTOBER 2016
EDUCATIONAL BACKGROUND
ELEMENTARY: Catarman Central school
Poblacion, Catarman, Camiguin
1994-2000
SECONDARY: Camiguin National High School
Looc, Catarman, Camiguin
2000-2004
TERTIARY: University Of Bohol
Tagbilaran Bohol
2004-2006
Undergraduate
Bachelor of Science in Nursing
VOCATIONAL: Camiguin School of Arts and Trades (CSAT-TESDA)
Lumad Mambajao Camiguin
Front Office Services NCII
August 2015- September 2015
PERSONAL INFORMATION:
Date of Birth : November 05, 1987
Birthplace : Catarman, Camiguin, Philippines
Civil Status : Single
Citizenship : Filipino
Sex : Female
Height : 5’4
Special Skills : Computer Literate (excel, word, powerpoint)
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