Maryam Shayanfar RESUME
Administrative and HR Assistant
Ms. Maryam Shayanfar is a well-organized professional with more than 12 years of experience working in administrative and clerical, recruitment, human resources, sales and marketing, customer/public services. She always showcased her ability to think strategically and execute tactically. Her excellent written, communication, and interpersonal skills allow her to adapt to dynamic environment with rapidly changing priorities. Ms. Shayanfar is extremely detail- oriented, thorough, and resourceful, allowing her to successfully take on many tasks at once and meet various deadlines.
EMPLOYMENT HISTORY
May 2019 – March 2020
PMCS Group – Long Beach, CA
Administrative, HR and Marketing Assistance
RECRUITMENT & HUMAN RESOURCES TASKS
• Search various databases and identify qualified candidates for the company’s various Client staffing needs
• Maintain and update resumes’ records, follow-up with candidates and schedule interviews
• Collect, reconcile and review client timesheets for accurate payroll and accounting processing
• Assist with various accounting tasks/reports, and respond to other work- related requests of company employees, owners and clients as appropriate
MARKETING/PROPOSAL WRITING SUPPORT TASKS
• Search various databases and identify bid opportunities
• Organize and track bid opportunities
• Assist in preparation of promotional/informational Statements of Qualifications for potential clients under strict deadlines as needed
• Prepare and edit correspondence, presentations and other documents including formatting and improving presentation layout; Prepares charts and graphs as required
• Create and maintain company’s marketing materials
• Manage company’s website, updates, edits, etc.
ADMINISTRATION ASSISTANCE
• Provide professional administrative support
• Handle office operations (supplies, mail, phones, office events)
• Maintain a neat and orderly office
• Contact and schedule meetings with potential clients, as directed
• Research new clients and potential new CM/PM work
• Attend pre-bid meetings and prepare meeting notes, as needed
• Issue and maintain access cards for parking and building access January 2018 – January 2019
CSULB- Information Technology Services– Long Beach, CA Student Assistant – Part Time
• Performed Administrative tasks
• Answered the main campus line
• Provide directory assistance to students
• Routed calls to appropriate departments
Los Angeles, CA
Cell Phone: 562-***-****
E-mail:
****************@*******.***
YEARS OF EXPERIENCE
12
EDUCATION
M.A., Public Policy &
Administration -
California State University Long
Beach, December 2018
Post-Graduate degree,
International Relations and Affairs-
Fundação Armando Álvares
Penteado, Sao Paulo, Brazil, June
2014
B.A. English Language Translation
& Interpretation- Islamic Azad
University, Tehran, Iran, June 2002
CERTIFICATES
Certificate of Professional English
Translator, NAATI-Australia, March
2008
Certificate of Proficiency in
Portuguese Language, Methodist
University, São Paulo-Brazil, Jan
2012
SOFTWARE
Microsoft office (Word, Excel,
PowerPoint)
Lotus Notes
File Maker Pro
Maryam Shayanfar RESUME
2
• Assisted with data entry
• Performed clerical projects
June 2017 – December 2017
City of Los Angeles Bureau of Street Services – Los Angeles, CA Assistant to Director of Special Project`s department (Internship)
• Performed administrative and clerical tasks for director and her department
• Performed data entry and analysis
• Prepared reports based on team’s performance and progress
• Provided the director with projections based on performance reports on ongoing projects
• Handled correspondence, reports, claims, budget approvals, time off requests etc. (i.e., responding to inquiries via phone, fax, mail and electronic mail)
January 2017 – May 2017
CSULB- School of Social work – Admission Office - Long Beach, CA Student Assistant to Admission Office Manager
• Worked as student assistant for admissions office in the School of Social Work
• Provided clerical and admission support for graduate and undergraduate applicants support and worked together with Admission Office Manager
• Attended all incoming application and admission inquires (phone, mail, fax, walk-in)
• Performed data entry – working with File Maker Pro and Microsoft Office tasks
• Lodged and processed application files (photocopying, preparing and maintaining applicant files)
• Kept applicants updated regarding the status and result of their applications
• Supported the school in holding orientations for new students
• Supervised other student workers
December 2011 – August 2016
Chamber of Commerce & Industry Iran-Brazil – Sao Paulo, Brazil Trilingual Executive Secretary
• Performed general office management duties included but not limited to:
• Answer phone calls, schedule meetings, order office supplies, maintain records and archives
• Distribute and respond incoming correspondence via mail, fax and email
• File and retrieve corporate documents, records and reports
• Greet visitors and determine whether they should be given access to directors
• Prepare agendas, travel itineraries, tickets, accommodation and transportation for directors
• Attend meetings to record minutes and interpret
• Translated contracts and official documents
March 2009 – September 2010
Australian Embassy, Visa & Immigration Section – Tehran, Iran Visa Officer
• Received and lodge visa applications
• Processed and evaluated visa applications
• Interviewed visa applicants
• Performed data entry
• Answered Inquiries via phone, mail, fax and e-mail
• Finalized and filed visa applications
• Ran weekly and monthly reports for the First Immigration Officer Maryam Shayanfar RESUME
3
November 2007 – March 2009
Emirates Airlines – Tehran, Iran
Senior Sales Assistant
• Provided administrative support to the team of sales executives and sales manager
• Prepared memos and price sheets
• Organized and coordinated Emirates sales events
• Assisted travel agencies with their inquiries via phone, fax, mail and e-mail
• Prepared promotions and marketing events for new destinations
• Prepared reports on travel agencies sales for top destinations