Scheduling, coordinator, planner, administrative, office, detail orien

KATRINA M. SHELTON

**** ****** **** ** #****, Wildwood, FL 34785 · Cell: 216-***-**** · ***************@*****.***

Professional Summary

I am a responsible and dependable individual looking for a new career that will allow me to utilize my skills and talents to benefit my future endeavors. Highly organized and meticulous administrative professional with more than 15 years of experience supplying thorough, organized administrative support for an entire sales team and production floor.

Skills

· Accurate and detailed · Administrative support specialist

· Excellent planner and coordinator · Indirect Leadership

· Customer service-oriented · Time management

· Pleasant demeanor · Flexible / Dependable

Work History

Production Scheduler - 07/18 to current

· Verify inventory and location of machines on a daily basis.

· Schedule new orders into the workload that align with demand.

· Maintained, organized multiple spreadsheets for scheduling and inventory.

· Liaison between sales and the production floor, communicating all necessary information to appropriate

persons.

· Provide support and direction to supervisors and management to ensure orders are moving as scheduled

· Provide indirect leadership during our production meetings and while on the floor to shop employees.

Production Assistant / Inventory Control - 01/2017 to 07/2018

· Book LTL shipments through LPS system, verify and label product for shipment.

· Verification of inventory to work order/sales order to ensure documentation matched.

· Process work orders and close them out.

· Verify inventory for new orders, ensure orders are correct and print the orders for equipment to be

pulled.

· Maintain an excel database for our daily production.

· Assist with maintaining the flow of orders throughout the warehouse by giving direction and answering

questions when needed.

Sales / Administrative Assistant, 07/2011 to 01/2017

Omni Fasteners - Broadview Heights, OH

· Successfully trained four new employees for the company.

· Interacting directly with new and existing customers via telephone or in person.

· Prepare quotes and sales orders for new and existing customers, as well as oversee the flow throughout the process.

· Review files, records and other documents to obtain information and respond to requests.

· Complete advanced shipping notifications on a daily basis for multiple customers through their portals.

· Follow up / Expedite orders on a daily basis.

· Invoicing – Verifying information on the packing slip to ensure invoice will be correct, create and send invoices to customers within 24 hours.

· Create back orders for shipped orders when necessary and delegate to appropriate persons.

· Schedule new orders and manage the work load for warehouse employees on a daily basis.

Receptionist / Data Entry, 03/2005 to 06/2011

Omni Fasteners - Broadview Heights, OH

· With a pleasant demeanor I greeted numerous visitors, including VIP’s, vendors, customers and interview candidates than showed them to their proper destination.

· Maintained a clean and inviting reception area.

· Answered and quickly redirected calls to appropriate persons.

· Confirm accuracy of orders throughout entire process / proofread.

· Review and create packing slips, certifications and all other paperwork necessary to go with daily shipments.

Customer service / Cashier, 03/2016 to 03/2017

Dave & Busters – Westlake, OH

· Greeting guests with a friendly demeanor.

· Giving advice on current playing options and answering any questions the customer might have.

· Working in a fast-paced environment with accuracy and composure.

· Cashier

· Trainer

EDUCATION

High School Diploma

January 2003

Parma Sr. High School – Parma, OH

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