Manager Customer Service

Clyde Thompson Jr.

***********@*****.***

************@*****.***

Permanent Address

*** ** **** ******

Miami,Fl 33127

917-***-**** (cell)

Objective:

To obtain a challenging position that will enable me to utilize my wide range of skills and abilities to consistently produce top-quality work. I have excellent written communication, oral presentation and remarkable "people" skills.

Education:

Central Texas College-Pacific Far East Campus, Yokouska, Japan Major: Liberal Arts and Humanities September 2010-March 2011 University of Dubuque, Dubuque, Iowa

Major: Liberal Arts and Humanities September 2006-June 2009 Experience:

Location: 1-800 Lucky (January 18 - Current)

Position: Bar Lead/Bartender

• Responsible for completing tasks and procedures not limited to opening and/or closing

• In charge of money accuracy and distribution for bartenders during shifts

• Inventory checks daily

• Charged with efficiently scheduling staff to meet the needs of daily operations Location: Wynwood Diner (May 2016 - Current)

Position: Bartender

• Set up and break down

• Prepping all fresh juices for morning and night shift. As well as fruits and vegetables

• Monthly inventory and deep bar cleaning

Location: Zest Cuisine Of The Sun (February 2016 - May 2016) Position: Head Bartender

• Set up and break down

• Prepping all fresh juices for morning and night shift. As well as fruits and vegetables

• Monthly inventory and deep bar cleaning

Location: Surfcomber/ The Social Club (June 2015)

Position: Bartender

• Set up and break down

• Prepping all fresh juices for morning and night shift. As well as fruits and vegetables

• Monthly inventory and deep bar cleaning

Location: Gale Hotel/Dolce Italian Miami, Fl (July 2013-June 2015) Position: Bartender

• Exercise professional hospitality skills both oral and written

• Assist bartenders in preparing ingredients for cocktails

• Assist in the stocking and inventory of wine, beer, and liquors

• Assure compliance with Heath Department Codes and Regulations Location: Boxers HK New York, NY (January 2013- June 2013) Position: Barback/Junior Bartender

• Assisted bartenders in preparing ingredients for cocktails

• Assisted in the stocking and inventory of wine, beer, and liquors

• Supported bartenders in organization and cleanliness of bar

• Assured compliance with Health Department Codes and Regulations Location: Marquee New York, NY (January 2013- May 2013) Position: Barback

• Greeted and serviced guests while aiding bartenders in an efficient manner

• Assisted bartenders preparing ingredients for cocktails, and other beverages

• Assisted in the stocking and inventory of wine, beer, and liquors

• Collaborated with a team in hosting guests in the restaurant and bar areas Location: The Cafeteria New York, NY (January 2011-October 2012) Position: Barback

• Greeted and serviced guests while aiding bartenders in an efficient manner

• Assisted bartenders in making cocktails including preparing ingredients for cocktails

• Assisted in the stocking and inventory of wine, beer, and liquors

• Supported bartenders in organization and cleanliness of bar

• Assured compliance with Health Department Codes and Regulations

• Collaborated with a team in hosting guests in the restaurant and bar areas Location: The Standard Hotel New York, NY (August 2011-February 2012) Position: Barback

• Assisted bartenders in preparing ingredients for cocktails

• Assisted in the stocking and inventory of wine, beer, and liquors

• Supported bartenders in organization and cleanliness of bar

• Assured compliance with Health Department Codes and Regulations Location: The Hub Yokohama, Japan (June 2006- June 2009) Position: Barback

• Greeted and serviced guests in a timely manner in Aid of the bartender

• Assisted bartenders in making cocktails including: preparing ingredients for cocktails

• Assisted in the stocking and inventory of wine, beer, and liquors

• Maintained organization and cleanliness of bar alongside bartenders

• Managed floor in regards to customer service, maintenance, cashier, and sales Location: Newquay Cornwell London, England (Sept 2004- June 2006) Position: Floor Manager

• Implemented different programs for the organization

• Assisted in the organization of exhibitions, festivals, and off-premise events

• Maintained a regular attendance register of staff

• Acted as a liaison between customer/clients and General Manager to include; telephone screening Location: Club Bertie’s (June 2005-June 2006)

Position: Host/MC

• Kept crowds at an even pace

• Greet V.I.P. guests and keep them satisfied

• Communicate problems with security and management about any confusion in guest list

• Maintained positive attitude with guests and co-workers Location: The Candy Store (July 2005-June 2006)

Position: Promotions

• Created teams to plan events throughout the week

• Responsible for gaining new clientele

• Presented high energy, multitasking skills, and good character

• Computer skills for internet site promotions (business cards, flyers, etc) Location: Club Bayside (August 2005- June 2006)

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