Bart Ryba

***** ***** ** ***

Orland Park, Illinois 60467

773-***-****

adcp79@r.postjobfree.com

Robert Morris University, Orland Park, Illinois

Bachelor Degree in Computer Science, February 2006

Presidential Honor’s List 2005

Cisco Academy

Work Experience

Network Administrator

Countryside Bank

Countryside Bank, IL

May 2015 to December 2019

• Provide support for all banking platform systems including but not limited to Fiserv Premier (Core), Integrated Teller, Web capture, Deposit Review, Director Client

• Technical Lead for implementing and supporting Fiserv Store and Forward servers

• Support a staff of 120 users spanning over 6 branches in person or over the phone

• Install, update, configure, and deploy all Cisco routers, switches and software related to the network

• Assisted with ESXi server setup and VSphare virtual server migration of 80 servers

• Implement, upgrade, troubleshoot and diagnose problems in a Widows Server 2008 and 2012 environment

• Manage users, groups and computers through Active Directory management tools

• User on-board setup including hardware provisioning, software deployments and account management in an Office 365 and MS Hybrid Exchange environment

• Assigned, configured, administered, user groups, active users, security groups, email groups in Office 365

• Subject Matter Expert for Office 365 and Azure platform

• Troubleshoot network connectivity and ensured service delivery between branches

• Inspected blocked emails and attachments via Mimecast security platform to ensure secure delivery of emails to employees while providing effective security controls

• Gain remote access via VMware tools to support end-users computer related issues

• Created build Images for all desktops and laptops utilizing SmartDeply software

• Used various encryption tools including Sophos, Trend Micro and Microsoft BitLocker to ensure mobile endpoints were adequately protected

• Responsible for ensuring the Bank’s backup policies and procedures were followed with regard to data retention and backup tape rotation, storage and retrieval

• Setup and management via MaaS360 of company mobility devices including MS Surface, iPad, iPhone

• Ordered and monitored the parts inventory, to insure availability

• Responsible for planning, budgeting and purchasing new and replacement workstations, laptops and servers

Level II Support Engineer

Baker & McKenzie

Chicago, IL

October 2014 to May 2015 (Contract)

• Provide Level II support to more than 450 end-users via phone, email, walk-ons and Microsoft Lync

• Troubleshoot and diagnose problems in a Windows Server 2003, 2008

• Conducted daily server check for any problems with Memory Error, Disk space, NIC etc.

• Deploy and maintain workstation, laptops and server image via Altiris 7.1

• Manage users, groups and computers through Active Directory

• New User setup that included hardware, software, account management.

• Maintain and support delivery of applications to remote users via Altiris

• Coordinate testing and certification of all changes to the hardware environment, upgrades, security patches, hotfixes, service packs, etc., against the standard image and deploy

• Testing of Altiris packages

• Gain remote access via System Center Configuration Manager 2012 (SCCM)

• Setup via MaaS360, ordering and maintenance of company cellular devices which included IPads, IPhones

• Ordered and monitored the parts inventory, to insure availability

System Administrator/Network Operations

Sterling Trader Inc

Chicago, IL

February 2008 to August 2014

• System Administration %50 Desktop/Trading Support %50

• Troubleshoot and diagnose problems in a Windows Server 2003, 2008

• Install, maintain, configure, and monitor Dell Servers, to be used in highly paced trading environment

• Performed diagnostics via Open Manage and gain access to unresponsive servers via iDRAC.

• Responsible for day to day data center operation that consist 400 + servers that provide services for 6,000+ traders daily.

• Conducted daily server check for any problems with Memory Error, Disk space, NIC etc.

• Manage disk array on servers to ensure faster data access times while reducing the chances of server failures.

• Review and deploy new Windows Service packs, hot fixes, System updates and vendor-supplied patches according to best practices.

• Editing routing tables on Cisco Routers and Switches.

• Worked with clients and 3rd party's to troubleshoot remote VPN access to confirm they have a secure mode access into the network infrastructure.

• Manage LVC's for different clients and various Financial Exchanges

• Manage users, groups and computers through Active Directory

• Troubleshot network connectivity slowness with outside clients and different trading firms

• Administrated Exchange 2003/2007 servers to provide a reliable email services essential to the corporations client/vender communication..

• Troubleshot/repaired PCs and servers remotely and/or on-site

• Provide Desktop Support to staff of 40+ with our Win XP, 7 and 8 desktops, handheld devices, printers, Nortel IP phone systems, etc.

• Provided support and set-up for Verizon Smartphone's

• Purchasing and administer vendor equipment

• Ordered and monitored the parts inventory, to insure availability

• Kept detailed records of all work performed, to be used for troubleshooting future problems

• Supporting network engineers to solve client problems, often under time pressure

Systems Analyst/Desktop Specialist

BridgePoint Technology

Oak Brook, IL

March 2007 to February 2008

Use of Remote Assistance and Remote Desktop to troubleshoot computer problems

• Use Active Directory to create, manage, and update users

• Use Altiris Console to push various software for end-user PCs

• Connecting, configuring and supporting Microsoft Outlook 2003 in an Exchange Server environment

• Deployment of the image using Symantec Ghost

• Set-up configure and troubleshoot network printers

• Install WYSE terminals

• User set-up and activation for Blackberry

• Checked PCs for network connectivity

• Releasing and Renewing IP addresses

• Documenting system requirements, release notes, test plans

• Support software on Windows XP and Citrix

• Responsible for MAC moves

• Provide Phone, Email, Walk-up, in-person assistance to the end-user

• Defining and communicating project standards and guidelines around the applications and workflows

• Identifying, analyzing, escalating and resolving critical initiative risks and issues

• Working with end-users and other team members to identify when new workflows or functionality is required to meet their individual needs

• Working with end-users to help them understand the defined workflows and system functionality

Additional Information

Skills Languages: Fluent in Polish

Skills: DOS, Windows 7 and 10, Server 2000, Server 2003, Server 2008, Server 2012, Network and Standalone Printers, Print Servers, Firewalls, Wired and Wireless Network, RAID, Server Room Design, DHCP, DNS, Remote Access, Active Directory, Group Policies, Exchange Server, TCP/IP, Ethernet, IP addressing, batch scripting, Microsoft Office 365, Altiris, MaaS360, SCCM.

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